BMW Northwest
Fife, WA
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Purchasing process was very easy and all of the staff were very professional. The vehicle was detailed and the orientation process was very well executed. I would not hesitate to recommend or purchase an were very professional. The vehicle was detailed and the orientation process was very well executed. I would not hesitate to recommend or purchase another vehicle from BMW Northwest. More
We have been very happy and impressed with our XM4 and the quality of service we have received from the time we order to every time we have visit the dealership. Our last appointment to have our plates i the quality of service we have received from the time we order to every time we have visit the dealership. Our last appointment to have our plates installed the lady at the desk was super friendly and helpful. The tech guy kept us informed the whole time and then walked us through some questions that we had. More
If you need a service rep that knows what your vehicle fully requires,.. I highly encourage you ask for Mr. David Quinn. He has restored my faith in dealing with customer service! He’s a great rep! fully requires,.. I highly encourage you ask for Mr. David Quinn. He has restored my faith in dealing with customer service! He’s a great rep! More
Had my BMW i3 serviced, Shane was my advisor. Went without a hitch. They offered a clean new loaner car. Their video inspection performed by the tech was super slick. A short and sweet 60 second vi without a hitch. They offered a clean new loaner car. Their video inspection performed by the tech was super slick. A short and sweet 60 second video clip of my car’s overall health was awesome! Thanks Shane & BMW NW. More
Virus protocols in place and they seem to take extra care to clean each space as customers leave service area. Very clean and feels comfortable and same. Brandon in service took care of everything. Very p to clean each space as customers leave service area. Very clean and feels comfortable and same. Brandon in service took care of everything. Very professional and quicker than expected. All in all, a very quick and pleasant service call. More
I found the service department very helpful, flexible, and accommodating. They kept me informed every step of the way, during the service repair. Great job to Austin in Service and Jimmy in Sales. and accommodating. They kept me informed every step of the way, during the service repair. Great job to Austin in Service and Jimmy in Sales. More
Mr. Quinn was very courteous and extremely thorough. My questions were answered and he even helped me with information on one of my other BMW’s. I look forward to bringing that one in as well. I will hap questions were answered and he even helped me with information on one of my other BMW’s. I look forward to bringing that one in as well. I will happily recommend Mr. Quinn to family and friends in the future. More
Polite staff, clean facility, easy service, good service advisor. I have used this dealership many times and this is a very good service department. My service advisor Brandon was very thorough and make su advisor. I have used this dealership many times and this is a very good service department. My service advisor Brandon was very thorough and make sure I understood what was being done. They also produce a short video of your vehicle as it is being serviced. That is a very nice addition. More