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BMW Northwest

Fife, WA

4.7
764 Reviews

4011 20th St E

Fife, WA

98424

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Showing 764 reviews

February 11, 2021

Great service and follow up. Able to get me in quickly for new tires and car is running great. Not pushy on other services. That’s nice. More

by Aaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 12, 2021 -

BMW Northwest responded

Thank you for reviewing us, Aaron! We appreciate your business and are thrilled to hear that you had such an efficient experience working with us. Drive safely, and we hope to see you again at BMW Northwest!

February 10, 2021

Purchasing process was very easy and all of the staff were very professional. The vehicle was detailed and the orientation process was very well executed. I would not hesitate to recommend or purchase an More

by cmyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rauschert
Feb 10, 2021 -

BMW Northwest responded

There's nothing better than hearing that our team made car-buying easy! Thank you for giving BMW Northwest your business and five-star review. We look forward to working with you in the future and, until then, safe travels in your new car!

February 09, 2021

We have been very happy and impressed with our XM4 and the quality of service we have received from the time we order to every time we have visit the dealership. Our last appointment to have our plates i More

by christy.terlaje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall the names of the people that assisted us., Jimmy Barber
Feb 10, 2021 -

BMW Northwest responded

Christy - This is exactly what we hope to hear! Thank you for sharing feedback about your recent visit to BMW Northwest so that others will know what it's like to be our guest. We appreciate you trusting us with your vehicle and look forward to our continued relationship.

February 04, 2021

If you need a service rep that knows what your vehicle fully requires,.. I highly encourage you ask for Mr. David Quinn. He has restored my faith in dealing with customer service! He’s a great rep! More

by castorenaf325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Quinn
Feb 04, 2021 -

BMW Northwest responded

Thank you for the great feedback! We are very proud to have David on our team and it is wonderful to hear that he has delivered such attentive and knowledgeable service. Drive safely, and we will be sure to pass on the kind words! - The BMW Northwest team

January 30, 2021

Had my BMW i3 serviced, Shane was my advisor. Went without a hitch. They offered a clean new loaner car. Their video inspection performed by the tech was super slick. A short and sweet 60 second vi More

by BMW_B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
Feb 01, 2021 -

BMW Northwest responded

Thank you for taking the time to leave us a review! It was our pleasure to service your BMW i3 here at BMW Northwest, and we will be sure to let Shane know that you appreciate the help. If you ever need anything else, don't hesitate to come back and see us again!

January 30, 2021

Virus protocols in place and they seem to take extra care to clean each space as customers leave service area. Very clean and feels comfortable and same. Brandon in service took care of everything. Very p More

by Geoff Whistler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 01, 2021 -

BMW Northwest responded

Geoff, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at BMW Northwest, and we will be sure to let Brandon know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

January 30, 2021

I found the service department very helpful, flexible, and accommodating. They kept me informed every step of the way, during the service repair. Great job to Austin in Service and Jimmy in Sales. More

by Vince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin in Service, Jimmy Barber
Feb 01, 2021 -

BMW Northwest responded

Vince, thank you for taking the time to leave us a review! We couldn't be happier to hear that Austin and Jimmy took such good care of you here at BMW Northwest, and we will be sure to let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

January 29, 2021

Mr. Quinn was very courteous and extremely thorough. My questions were answered and he even helped me with information on one of my other BMW’s. I look forward to bringing that one in as well. I will hap More

by Imre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Quinn
Feb 01, 2021 -

BMW Northwest responded

Thank you for your business and stellar recommendation! We are happy to have you as a BMW Northwest customer, Imre. Have a wonderful day!

January 29, 2021

Polite staff, clean facility, easy service, good service advisor. I have used this dealership many times and this is a very good service department. My service advisor Brandon was very thorough and make su More

by Dmaier45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Barber
Jan 29, 2021 -

BMW Northwest responded

Thank you for your continued support of BMW Northwest! We are happy to hear that Brandon delivered a five-star experience and earned your positive review. We hope that you will choose our team for your future service needs!

January 27, 2021

Andrew did an awesome job getting me in and out on a timely manner. Waiting room was clean and seats were sprayed when people left. More

by Johni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 27, 2021 -

BMW Northwest responded

Nothing makes us happier than providing our valued guests with safe, efficient and friendly service. Thank you for giving BMW Northwest your business and five-star feedback. We hope to see for your future service needs.

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