BMW Northwest

Purchasing new car through Costco was simple. Staff were helpful and efficient. Factory order, however, too nearly 4 months. Service department is very dependable, but as expected in any premium car line, helpful and efficient. Factory order, however, too nearly 4 months. Service department is very dependable, but as expected in any premium car line, it is expensive. They seem somewhat inefficient in checking in for the service. Overall: very satisfied with new car sales and service department. More

My 760i had extensive oil leaks from worn out gaskets in hard to get to places. When the job got too complex, the head mechanic stepped in and worked the problems to completion. After tearing down the pro hard to get to places. When the job got too complex, the head mechanic stepped in and worked the problems to completion. After tearing down the problem areas, parts were ordered, did the installations, ran the vehicle and put it back on the rack to check for any leakage. Good job! Shane kept me in the loop every step of the way. He got my permission to continue with repairs. I felt I was treated very professionally. This was my first dealing with Shane and I would like him as my service manager for both of my BMWs. Shane was picked by Jay and I am very happy with Shane’s performance. Excellent job! Thanks More

BMW Northwest is highly professional place to maintain my BMW in best condition possible:-) I’m treated personally & with respect. I’m kept informed every step & in details. Transparent financial approach - BMW in best condition possible:-) I’m treated personally & with respect. I’m kept informed every step & in details. Transparent financial approach - no hidden surprises. More

What a great experience buying a vehicle from the BMW Nothwest Darren and everyone there were super friendly and easy to work with! I highly recommend if your shopping for a vehicle check these guys out! Nothwest Darren and everyone there were super friendly and easy to work with! I highly recommend if your shopping for a vehicle check these guys out!! More

Quick and efficient, located the problem fixed it and delivered it in a timely fashion. Fixed problem and cleaned the car. Overall good staff, very professional delivered it in a timely fashion. Fixed problem and cleaned the car. Overall good staff, very professional More

Solid customer service from start to finish. David ensured that I was well taken care of, and made sure I left with a clear understanding of all services performed. ensured that I was well taken care of, and made sure I left with a clear understanding of all services performed. More

From the selling of my BMW to me in 2014 to today BMW Northwest has exceeded my expectations. Keep it up and your the model for what a dealer should look like Northwest has exceeded my expectations. Keep it up and your the model for what a dealer should look like More

Reliable and professional - always friendly and fast service. You can count on this team for quality maintenance and excellent customer service. I always leave happy and confident with this service prov service. You can count on this team for quality maintenance and excellent customer service. I always leave happy and confident with this service provider! More

Brandon kept me updated on the service my BMW 328 xdrive diesel S/W required to repair the transmission. After a long time to diagnose the problem they ordered the part, which needed to come from Germany. diesel S/W required to repair the transmission. After a long time to diagnose the problem they ordered the part, which needed to come from Germany. Once the part arrived the work was completed perfectly in short order. From dropping off my car for Service to completion required 25 days. More

He was really good and kept me in touch from the first moment that he got my car to the day my car was repaired moment that he got my car to the day my car was repaired More