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BMW Northwest

Fife, WA

4.7
764 Reviews

4011 20th St E

Fife, WA

98424

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Showing 764 reviews

May 22, 2021

BMW NORTHWEST IS FAMILY OWNED & they treat customers as Family:-) I always have best service & advice. No hidden fees & total transparency. BMW Northwest •Mafred O. Scharmach• Owner does great job on m More

by AvN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Austin Lautenslager
May 24, 2021 -

BMW Northwest responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. All of us at BMW Northwest appreciate your business. Please let us know if we can assist you again!

May 14, 2021

Brandon Barlow was my service advisor at BMW Northwest. When I entered he greeted my and explained what was to be done and the cost. I find Brandon to be veery knowledgeable and professional on his approac More

by msamujh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Barlow
May 17, 2021 -

BMW Northwest responded

Thank you for taking the time to leave us a review! We are pleased to hear that Brandon took good care of you here at BMW Northwest, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

May 12, 2021

Been getting my good ‘ol 525i serviced at BMW Northwest since 2008 and always left satisfied that my car will be taken care of. No upselling, just needed Services at great prices. Service Advisors David More

by contiki3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Quinn
May 13, 2021 -

BMW Northwest responded

We're so happy to hear our service team has done such a great job caring for you and your BMW 525i! We appreciate you trusting us with the maintenance of your vehicle over the years, and we're truly grateful to have earned your repeat business. Thank you for choosing BMW Northwest and see you next time!

May 10, 2021

My experience to say the least, was exceptional! Larry Williams was so patient and very professional. I would personally recommend anyone that I knew looking for a new car to visit BMW of Fife More

by Kari.johnston64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Williams, Ron Hansen, Gary Edinborough, Kevin Lambert, Mark Rauschert, Allen Deen, Susan Grissom, Bruce Lincicome, Jimmy Barber
May 10, 2021 -

BMW Northwest responded

Kari, we are delighted that Larry and the team delivered such a stellar purchase experience! Thank you for choosing BMW Northwest and taking the time to recommend our work. We hope you are loving your new car!

April 24, 2021

Excellent communication and value for the service. Recall was performed well and scheduling was easily available. I would recommend them to anyone with a BMW More

by robdsaunders
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 26, 2021 -

BMW Northwest responded

Rob, thank you for taking the time to leave us a review! It was our pleasure to assist you with your recall here at BMW Northwest, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 23, 2021

The service representative, Austin, was very respectful, competent and warm in his welcome and professional response to my service drop-off today. When I’ve brought cars n for service before, the reps have More

by russguppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lautenslager
Apr 23, 2021 -

BMW Northwest responded

We are delighted that Austin took such stellar care of you and your vehicle! Thank you for choosing BMW Northwest for your service needs. We hope to welcome you back in the future!

April 22, 2021

I’ve been using BMW Northwest since 2009 for all my BMW needs, from new vehicles to service and parts and have always been extremely satisfied with their service. The last visit was for a new vehicle and More

by MattO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody, Aaron
Apr 23, 2021 -

BMW Northwest responded

Matt - thank you for your loyalty to BMW Northwest. We look forward to taking care of you next time!

April 16, 2021

BMW Northwest service is always the best. Their customer service representative explain every step of the way. I will always trust BMW Northwest with my vehicle! More

by Joseph Parnass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Barber
Apr 19, 2021 -

BMW Northwest responded

Joseph, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at BMW Northwest, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

April 15, 2021

Went in due to a massive oil and coolant leak that occurred. Met with my advisor, Shane, and was very well taken care of. They worked with me through the whole process, helped me out when my warranty More

by JWright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
Apr 16, 2021 -

BMW Northwest responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Shane took such good care of you here at BMW Northwest, and we will certainly let him know that you appreciate his help. It was our pleasure to assist you, and if you ever need anything else, don't hesitate to come back and see us again!

April 13, 2021

Brandon was absolutely awesome in every way. He demonstrated excellent people skills, industry awareness, was very attentive to my needs, was friendly and professional. In my opinion, he is definit More

by Charles Nicodemus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon , Allen Deen
Apr 14, 2021 -

BMW Northwest responded

Charles, your glowing feedback about Brandon means a lot to us! He is a valuable member of our team and we will make sure he knows how much his work is appreciated. Thank you from all of us at BMW Northwest, we hope to see you again!

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