
BMW Northwest
Fife, WA
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Everyone I interacted with at this dealership was extremely helpful and friendly, I definitely recommend coming here if you’re looking for a BMW. extremely helpful and friendly, I definitely recommend coming here if you’re looking for a BMW. More
I recently set an appointment to get an oil change and brake replacement. Even though my BMW is no getting older and cost me almost the cost of a new BMW I keep coming back to BMW Northwest as the level brake replacement. Even though my BMW is no getting older and cost me almost the cost of a new BMW I keep coming back to BMW Northwest as the level of service is above my every expectation. Dave Quinn always shows interest in my well being and eager to answer the simplest of questions I ask. My car had over 210k know and I will never sell it because if I do I will never get the level of service BMW Northwest gives myself and it’s clients. Keep it up and I truly honored to be a client of BMW Northwest. More
I was charged $3k for repair and issue with we not resolved. Since then I’ve have tired over 10 times (phone,email,text,voicemail) to get my service rep. rich knoll to return my calls. It has been 5 d resolved. Since then I’ve have tired over 10 times (phone,email,text,voicemail) to get my service rep. rich knoll to return my calls. It has been 5 days and I still not have received a call back. BMW of Fife/Tacoma does not take care of minorities or military veterans! I would strongly suggest choosing a different location. This is unacceptable business practices. More
Jeff was really good to work with. Took time to communicate with us during the long process to fix our car. I recommend Jeff Stanford as a rep when having any maintenance done at BMW Took time to communicate with us during the long process to fix our car. I recommend Jeff Stanford as a rep when having any maintenance done at BMW in fife. More
Emergency tire replacement after a nasty encounter with a pothole, they got me to the front of the line, got the tires delivered same day, alignment needed tuning as well. Thanks Bmw nw. I’m not taking the pothole, they got me to the front of the line, got the tires delivered same day, alignment needed tuning as well. Thanks Bmw nw. I’m not taking the car anywhere else. More
Mr. Jeff Stanford, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service. makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service. More
Great service! My Service advisor Liz went above and beyond. She melted me in the loop with everything. Even had my car dropped off at my work when is was done! Thanks beyond. She melted me in the loop with everything. Even had my car dropped off at my work when is was done! Thanks More
The experience at Northwest is always smooth. Shane communicates with the customers so we know what the status of our repair is. They even schedule Lyft rides instead of a shuttle to get to/from the sh communicates with the customers so we know what the status of our repair is. They even schedule Lyft rides instead of a shuttle to get to/from the shop A++ More