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BMW Northwest

Fife, WA

Overview
Reviews
Vehicles
4.7
764 Reviews
Call Dealership (253) 922-8700
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4011 20th St E

Fife, WA

98424

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Showing 764 reviews

November 06, 2021

Shane did a very professional job with me. The waiting room was excellent and very clean. More

by mike_mcdevitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Nov 06, 2021 -

BMW Northwest responded

Shane is absolutely great! Thanks for supporting BMW Northwest!

November 03, 2021

Great customer focused service. Provided a nice loaner vehicle during my car’s service. All staff very pleasant and helpful. Shane in particular was very professional and knowledgeable. More

by kitsapdave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Frady
Report | Print
Nov 03, 2021 -

BMW Northwest responded

Pleasant, helpful, and customer-centric service is what we're all about! Thank you for the excellent review - we hope to see you back again for your vehicle's future maintenance needs! - the BMW Northwest team

November 02, 2021

They were professional and took care business right away. I will recommend you to a friend. More

by Sekou kone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Nov 02, 2021 -

BMW Northwest responded

Sekou, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with the BMW Northwest team. Drive safely, and we hope to see you back!

November 01, 2021

Great people who definitely love pets! My dog was greeted kindly. Now to consider treats! More

by dawnstevens1260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cushman, Jimmy Barber
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Nov 02, 2021 -

BMW Northwest responded

We're always happy to welcome our customers into our dealership, four paws included! Thank you for choosing BMW Northwest and we hope to see you and your pup again next time!

October 29, 2021

Great service - ‘honesty is the best policy’… transparent financial paperwork. No hidden fees & straight/thorough inspection. I drive 30 miles for that ;-) More

by Alex vonNaumann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lautenslager
Report | Print
Oct 29, 2021 -

BMW Northwest responded

Alex, thanks for making the trip out to BMW Northwest! We're pleased that our team was great to work with.

October 28, 2021

Jordyn was excellent dealing with and very efficient it took me about and hour to have the car deal done More

by Ingeand63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordyn Brock
Report | Print
Oct 29, 2021 -

BMW Northwest responded

Providing a great buying experience is our passion, and we are thrilled Jordyn was able to assist you so well. Thank you for choosing BMW Northwest, and we wish you all the best in your new ride!

October 27, 2021

Check in was quick and easy! Said it would be about 2 to 2.5 hrs but it was in about 1 hrs and 45 min. Thanks you Rich and the service techs! More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Knoll
Report | Print
Oct 27, 2021 -

BMW Northwest responded

Hi Kim! Here at BMW Northwest, we do all we can to make sure our guests are taken care of. Thank you for giving Rich and the rest of the service team your kudos and we hope to see you again down the road. Take care!

October 25, 2021

Service Advisor (Shane) was very professional curteous and attentive. No pressure at all on trying to push additional work needed. Very respectful about the service that I wanted to be performed. More

by guilders5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Oct 25, 2021 -

BMW Northwest responded

Thanks for giving Shane a shoutout! We're happy that he was professional and attentive. We appreciate your confidence in us and we'll see you again next time here at BMW Northwest.

October 25, 2021

The crew at BMW Northwest is very friendly, courteous and efficient. I highly recommend the Service Dept at BNWNW ! More

by jbarline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon on Service Dept
Report | Print
Oct 25, 2021 -

BMW Northwest responded

Thanks for sharing these kind words about the BMW Northwest team! We're pleased that we were efficient and friendly. See you again next time.

October 21, 2021

Efficient reception and processing upon arrival. Waited for my vehicle while it was serviced. Completed within 2 hrs. I was able to use WiFi in their clean, quiet waiting area to get some work projects don More

by Mgmadsen2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lautenslager - Service
Report | Print
Oct 21, 2021 -

BMW Northwest responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

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