BMW Northwest
Fife, WA
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Shane and the BMW staff were very attentive and flexible to the loaner car I returned the following day. I’ve known Shane through the years with BMW and appreciate his professionalism and customer service! to the loaner car I returned the following day. I’ve known Shane through the years with BMW and appreciate his professionalism and customer service! He’s down to earth and comfortable to work with on my 335I requirements! More
The adviser that went over the car with me didn't understand a question in regards to if my vehicle had illuminated kidney grille.He said he never heard of it before. lack of knowledge on his part. I understand a question in regards to if my vehicle had illuminated kidney grille.He said he never heard of it before. lack of knowledge on his part. I come to find out that I do have the illuminated grill but not sure how to set it up. Called on it and nobody new what I was talking about.Don't think I'll do business there again because of poor customer service in new car sales. I believe they don't deal with a lot of X6 M50i. More
Or experience from purchasing a car from this dealership couldn’t have gone smoother. Everyone was very helpful and nice to work with. I highly recommend this dealership couldn’t have gone smoother. Everyone was very helpful and nice to work with. I highly recommend this dealership More
Svc advisor Austin L. Appreciate his candor. Very professional. Bimmer 5 wash & ready 2 go. Tks 4 the video of techs chking out my whip & performing the svc. professional. Bimmer 5 wash & ready 2 go. Tks 4 the video of techs chking out my whip & performing the svc. More
My vehicle needed the injectors replaced. BMW Northwest handled the warranty process quickly and efficiently with nothing required from me. Quality work and no hassle makes me confident in taking my vehic handled the warranty process quickly and efficiently with nothing required from me. Quality work and no hassle makes me confident in taking my vehicle to BMW Northwest. Also had a detail done. Easy to arrange and now it’s super clean! More
BMW Northwest does it’s best to make their customers comfortable while they wait for their cars by offering gourmet coffee, snacks, water, etc. Elizabeth was great! Smart and knowledgeable and answered comfortable while they wait for their cars by offering gourmet coffee, snacks, water, etc. Elizabeth was great! Smart and knowledgeable and answered all my questions regarding future repair work needed. More