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BMW Northwest

Fife, WA

4.7
808 Reviews

4011 20th St E

Fife, WA

98424

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Showing 808 reviews

June 04, 2022

I sold vehicles for over 25 years and they were a pleasure to work with in the purchase of my new car. More

by Shorty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Barber
Jun 06, 2022 -

BMW Northwest responded

Thank you for taking the time to review us! We are so glad to hear that the BMW Northwest team earned your five stars. Drive safely, and we hope to see you back again down the road!

June 01, 2022

Friendly, attention to detail, easy to work with. Set up to make the experience enjoyable. More

by wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Jury
Jun 01, 2022 -

BMW Northwest responded

Wayne, thank you for the great review! We are so glad to hear that you had a successful experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

May 30, 2022

Completely profession and very unique experience. 100% on mark and very detailed information about the vehicle More

by Arj234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lautenslager
Jun 01, 2022 -

BMW Northwest responded

This review means a lot to us! Thank you for choosing BMW Northwest and for sharing your feedback. We hope to welcome you back for all your future service needs!

May 28, 2022

David’s service was outstanding and the people from the dealership very helpful and nice More

by fts007bond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
May 31, 2022 -

BMW Northwest responded

Thank you for giving David a shoutout! We're glad that the team was wonderful to work with. See you next time!

May 27, 2022

Original repairs were defective and dealership didn't want to cover defective repairs. Wanted to charge me double the price to pay for thier mistakes. Very unprofessional, not customer oriented More

by Johnslongoria1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff
May 27, 2022 -

BMW Northwest responded

If there was a mistake on our end, then I sincerely apologize. It's surprising to see this feedback and I would like to learn the details of your experience. Please call me directly if you're willing to have a conversation about what happened here. Thank you, Jay Senon - Service Manager - 253-896-2502

May 23, 2022

Always pleasant and felt a sincere desire to satisfy my needs. The facility was imacculate and increased my Confidence I had come to the right place. The service was completed as quickly as possible and we More

by gonzoskipper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Stanford, Emelia
May 23, 2022 -

BMW Northwest responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jeff, Emelia, and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

May 23, 2022

Brandon the service person was great. He was helpful and knowledgeable. BMW Northwest always has good service. More

by X1buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
May 23, 2022 -

BMW Northwest responded

Thank you for giving Brandon a special shoutout! We appreciate your business here at BMW Northwest!

May 20, 2022

This visit presented some complex issues; lots of warning messages in several different areas. It was all diagnosed and repaired seamlessly. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Frady
May 20, 2022 -

BMW Northwest responded

Bob - Thank you for your five stars! We are delighted to hear that all of your concerns were properly and thoroughly addressed. Safe driving from our BMW Northwest team!

May 19, 2022

Staff was nice and friendly easy to work with I was satisfied with what I purchased. More

by Sanchezfranco21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Meredith
May 19, 2022 -

BMW Northwest responded

Thank you for choosing BMW Northwest! We're very pleased you had a fantastic buying experience with us. Take care!

May 17, 2022

I bought a new car here and have had it serviced here as well. The service has been seamless, from ordering the car, delivery and then scheduling and getting the car serviced. Andrew Cushman has been the se More

by AMF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cushman
May 18, 2022 -

BMW Northwest responded

Thank you for taking the time to review us! We are so glad to hear that you are confident in Andrew and the BMW Northwest team to get the job done. Drive safely, and we hope to see you back again down the road

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