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BMW Northwest

Fife, WA

4.7
764 Reviews

4011 20th St E

Fife, WA

98424

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Showing 764 reviews

February 18, 2022

Jeff was really good to work with. Took time to communicate with us during the long process to fix our car. I recommend Jeff Stanford as a rep when having any maintenance done at BMW More

by Tscheney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Stanford
Feb 19, 2022 -

BMW Northwest responded

Jeff will be delighted to hear how much his communicative care meant to you throughout the repair process. We're so pleased that you recommend Jeff and the BMW Northwest team, and we look forward to assisting you again next time you need us!

February 08, 2022

Emergency tire replacement after a nasty encounter with a pothole, they got me to the front of the line, got the tires delivered same day, alignment needed tuning as well. Thanks Bmw nw. I’m not taking the More

by Sid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich
Feb 09, 2022 -

BMW Northwest responded

Sid, we are so happy we could help! Thank you for choosing BMW Northwest and for sharing your terrific review. We look forward to welcoming you back next time!

February 04, 2022

The BMW Northwest I visited for the first time yesterday provided a very satisfactory service and I plan to visit again next time. More

by yahoo_us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard..
Feb 04, 2022 -

BMW Northwest responded

Thank you for allowing us the chance to earn your business! We are delighted to hear that our service team left a great first impression. Enjoy your weekend and hope to see you next time at BMW Northwest!

February 01, 2022

Mr. Jeff Stanford, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service. More

by Bin.nryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Stanford
Feb 01, 2022 -

BMW Northwest responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jeff and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

January 30, 2022

Great service! My Service advisor Liz went above and beyond. She melted me in the loop with everything. Even had my car dropped off at my work when is was done! Thanks More

by Lizzymentil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Scellato
Jan 31, 2022 -

BMW Northwest responded

Lizzy, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Liz and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

January 27, 2022

The experience at Northwest is always smooth. Shane communicates with the customers so we know what the status of our repair is. They even schedule Lyft rides instead of a shuttle to get to/from the sh More

by s.johnstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Frady
Jan 27, 2022 -

BMW Northwest responded

Thank you for sharing your experience with Shane and our team! We are grateful to have earned your business and your five-star review. Drive safely until we see you again!

January 24, 2022

Wonderful first class service from Kevin, my long time sales rep. Gorgeous vehicles and a clean, beautiful showroom. More

by chuckw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin lambert
Jan 25, 2022 -

BMW Northwest responded

Thank you for the great review, Chuck! We are so glad to hear that you found the right vehicle working with Kevin and the team. Drive safely, and we hope to see you back at BMW Northwest!

January 24, 2022

Had my first service visit at BMW. They appear to have done a very thorough job based on the mechanics video. Andrew in the service department was friendly and efficient. They even washed my car while be More

by steere55
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cushman
Jan 25, 2022 -

BMW Northwest responded

Thank you for the great review! We are so glad to hear that you had such a successful and professional service experience working with Andrew and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

January 24, 2022

Everyone is kind and helpful with all your needs. Maintaining your vehicle and working with you on purchase is priority. More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jan 25, 2022 -

BMW Northwest responded

Thank you for the great review, Bobby! We are so glad to hear that you had such a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

January 18, 2022

BMW in Fife really takes care of you and your car. Very professional and personal! A very clean environment and prompt work ethics. It is always a pleasure to go there for service. More

by Jl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Jan 19, 2022 -

BMW Northwest responded

Thank you for the glowing review! We are so glad to hear that you had such a successful service experience working with the BMW Northwest team. Drive safely, and we hope to earn your business again in the future!

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