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BMW Northwest

Fife, WA

4.7
764 Reviews

4011 20th St E

Fife, WA

98424

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Showing 764 reviews

March 19, 2022

Thank you for the great service. I went in for scheduled maintenance and to get my seatbelt repaired. Your staff was knowledgeable, friendly and did a great job. This has been true f More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Barber
Mar 19, 2022 -

BMW Northwest responded

Julie, we're honored to receive your supportive review! We sincerely enjoy going the extra mile for our guests at BMW Northwest, and it's lovely to hear you rely on us. Thank you for your loyalty to our dealership, and we'll be here whenever you need us next!

March 18, 2022

Excellent service! ! My sales person worked overtime to ensure I was well taken care of! More

by sherryann525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Jury
Mar 21, 2022 -

BMW Northwest responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

March 18, 2022

Working with Brandon to get my car serviced was smooth, he communicated throughout the process, was detail oriented, professional and efficient. - Pawan More

by Psc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Barlow
Mar 21, 2022 -

BMW Northwest responded

We are happy to hear that you and your vehicle were so well taken care of by Brandon! Thank you for choosing BMW Northwest and for stopping by to share your feedback. We hope to welcome you back for your future service needs!

March 17, 2022

Great service from Elizabeth this morning. Helped me get in and finished quickly. I bypass wash and vacuum in the interest of speed. I really like these folks. More

by bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Scellato
Mar 17, 2022 -

BMW Northwest responded

Bob, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Elizabeth and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

March 17, 2022

Courteous Staff that goes out of their way to accommodate you. Shane was great, hea addressed my other vehicle concerns outside my scheduled maintenance. More

by Tony
Recommend Dealer
Yes
Employees Worked With
Shane
Mar 18, 2022 -

BMW Northwest responded

Tony, thank you for the great review! We are so glad to hear that you had a successful service experience working with Shane and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

March 07, 2022

We had a simple wheel swap and Jeff was great in giving us information as to what to expect. We were happy with the service we have received and look forward to future services with BMW Northwest. More

by S A M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Standford
Mar 08, 2022 -

BMW Northwest responded

Thank you for the great review, Sam! We are thrilled to hear that you had such a successful service experience working with Jeff and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

February 22, 2022

Always get great service at BMW Northwest. Very much appreciated and a main reason why I continue to come back. Thank you. More

by DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sanford
Feb 23, 2022 -

BMW Northwest responded

Thank you for taking the time to share! We are so glad to hear that you are confident in the BMW Northwest team to get the job done. Drive safely, and we hope to see you back again down the road!

February 21, 2022

Everyone I interacted with at this dealership was extremely helpful and friendly, I definitely recommend coming here if you’re looking for a BMW. More

by edwige260
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Jury, Susan Grissom
Feb 22, 2022 -

BMW Northwest responded

Thank you for the great feedback! We are so glad to hear that you found the right vehicle working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

February 20, 2022

I was charged $3k for repair and issue with we not resolved. Since then I’ve have tired over 10 times (phone,email,text,voicemail) to get my service rep. rich knoll to return my calls. It has been 5 d More

by Stevharris20
Recommend Dealer
No
Employees Worked With
Rich Knoll
Feb 23, 2022 -

BMW Northwest responded

I sincerely apologize for the trouble you had reaching our team. We appreciate you bringing your vehicle back to our facility and we look forward to completing your repairs. Thank you, Jay Senon - Service Manager

February 20, 2022

I recently set an appointment to get an oil change and brake replacement. Even though my BMW is no getting older and cost me almost the cost of a new BMW I keep coming back to BMW Northwest as the level More

by Karl emery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Feb 21, 2022 -

BMW Northwest responded

Karl, thank you for the great review! It is our goal to deliver a seamless and straightforward service experience, and it means a lot to hear that this was reflected in your time working with Dave. Drive safely, and we hope to see you back again at BMW Northwest!

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