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BMW Northwest

Fife, WA

4.7
764 Reviews

4011 20th St E

Fife, WA

98424

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Showing 764 reviews

April 27, 2022

Friendly service advisors (Brandon is my go-to guy), and great attention to detail! Multiple texts during service appointment to update me on progress, including a video of the inspection while car is up on More

by jaygee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Barlow
Apr 28, 2022 -

BMW Northwest responded

Jay, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Brandon and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

April 25, 2022

I appreciate emergency help under short notice today. I realize you were short handed today but still worked me in to solve the unusual problem! More

by lynnormsby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Stanford
Apr 25, 2022 -

BMW Northwest responded

Lynn, we'll always do our best to accommodate you whenever we have the chance. Thank you for trusting the BMW Northwest team to get you safely back on the road, and we hope you'll reach out to us again next time you need assistance!

April 22, 2022

Service was swift and very professional, attendants were friendly and made you feel comfortable. Would recommend service to anyone. More

by Andrewright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave quinn
Apr 25, 2022 -

BMW Northwest responded

Thank you for stopping by to recommend our team! We are happy to hear that you were so well taken care of and we look forward to welcoming you back to BMW Northwest in the future. Drive safely!

April 09, 2022

David was the consummate service representative. He provided detailed information on the status of my vehicle and recommend solid guidance on courses of action forward. More

by e_simsjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Quinn
Apr 11, 2022 -

BMW Northwest responded

We are glad to hear that David took excellent care of you and your vehicle. Thank you for stopping by to post a fantastic review! We hope to see you next time at BMW Northwest.

March 30, 2022

Really great service, very polite and helpful employees that make for a really nice experience. More

by Pohonui
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Mar 30, 2022 -

BMW Northwest responded

Thanks, Pohonui, for stopping in and leaving BMW Northwest a five-star review! We appreciate your support and kindness. Happy travels!

March 24, 2022

Great communication and service by the sales team. Kept us posted on our order and walked us through the X5 so we could use all the fun features. Thanks. More

by Buyer
Recommend Dealer
Yes
Employees Worked With
Mark Rauschert
Mar 25, 2022 -

BMW Northwest responded

It was our pleasure to work with you! Thank you for choosing BMW Northwest and for stopping by to share your experience. Enjoy the ride in your new BMW X5!

March 24, 2022

The service department staff were friendly and transparent. The dealership was clean and there was a well-stocked beverage and snack area. More

by br0kedarwn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
Mar 25, 2022 -

BMW Northwest responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the BMW Northwest team. Drive safely, and we hope to see you back!

March 23, 2022

Very professional, timely and courteous team. I was very happy with the service and will be returning. More

by first impression
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Scellato
Mar 24, 2022 -

BMW Northwest responded

Thank you for the great review! We appreciate your support and are happy to hear that the BMW Northwest team earned your five stars. Drive safely, and we hope to see you back again down the road!

March 22, 2022

Had oil changed and a detail done. Liz provided 5 Star Service. Great place and great peeps! More

by wozntme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
Mar 22, 2022 -

BMW Northwest responded

We're so happy to have earned 5 stars from you! From Liz and the entire BMW Northwest team, thank you for your bringing your business to our dealership, and safe travels!

March 22, 2022

Friendly, professional, family owned, customer focused, good financing, easy location. The genius team rocks. Thank you! More

by Carmi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Jury, Tony Vu, Susan Grissom
Mar 22, 2022 -

BMW Northwest responded

There are so many compliments in your review which we love. Thank you so much, Carmi! We look forward to serving you again at BMW Northwest.

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