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BMW Northwest

Fife, WA

4.7
808 Reviews

4011 20th St E

Fife, WA

98424

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Showing 808 reviews

December 10, 2022

The dealership was clean, everyone I dealt with was very respectful, and courteous. I would take my car back to them in a heart dear, if I needed it worked on. Rich, the Service writer was a great man, prof More

by Punky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Knoll
Dec 12, 2022 -

BMW Northwest responded

It is gratifying to hear that you had such an excellent experience with Rich and our team! Thank you for choosing BMW Northwest and for sharing your support. Drive safely until we see you again!

Dec 12, 2022 -

Punky responded

Rich, When I got my car home, my son (who is a mechanic) found that my car was a quart and a half low of oil, and low on transmission fluid, and one quart low on coolant. I wasn't very happy with this. Terry Moore

Dec 14, 2022 -

BMW Northwest responded

Terry, thank you for reaching out. Rich will be in touch with you today. Let us know if there's anything else we can do for you.

December 06, 2022

Larry was the most helpful and friendly dealer I have ever worked with. Made the experience comfortable and enjoyable. More

by juliepalumbo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry
Dec 07, 2022 -

BMW Northwest responded

Thanks for the excellent review, Julie! We are thrilled to hear that Larry was pleasant to work with. Our team is here to help with any of your BMW needs!

December 02, 2022

Very organized and friendly. Explained everything. Took a little longer than I was told by the lady that set my appointment. Comfortable waiting area. More

by Sandyjasper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke from BMW
Dec 04, 2022 -

BMW Northwest responded

We are happy to have earned your high-star rating. Thank you so much for your patience, and we hope to see you again at BMW Northwest!

November 22, 2022

I had my car in for its scheduled maintenance. They were very thorough and informative as always. I appreciate their attention to detail; it's a great dealership and I certainly recommend them! More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Nov 23, 2022 -

BMW Northwest responded

Thank you for your confidence in BMW Northwest, and for your business. It is great to hear that our team provided detailed and attentive service. We are thankful to have you as a customer, Richard!

November 18, 2022

It is always a great experience when I go there. The staff provides extremely professional service at all times. More

by acevan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmy Barber
Nov 21, 2022 -

BMW Northwest responded

We’re delighted to get your 5-star review! Thank you for trusting our team with your business. We look forward to working with you again down the road!

November 18, 2022

Having a wonderful experience with the BMW Northwest since 2010. Purchased two vehicles here, the second vehicle is already 8 years old. All services doing at this location - I’m completely satisfied wi More

by igorzhuravel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Knoll, Gary Edinborough
Nov 18, 2022 -

BMW Northwest responded

We are delighted to receive this great review! Thank you for being a loyal client of BMW Northwest. It means a lot to the team to have your confidence!

November 16, 2022

Good service and people that are there to help with anything you need Prices are fair to compared to the competition More

by gregcthekid
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Barber
Nov 17, 2022 -

BMW Northwest responded

This is a fantastic review! Thanks from the entire team at BMW Northwest!

November 14, 2022

They give me excellent attention during the process of my purchases of my BMW since I order it through the deliver. More

by Enrique.islas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Barber
Nov 14, 2022 -

BMW Northwest responded

Enrique, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

November 12, 2022

We brought in our BMW for its first oil change and to swap out tires to winter ones. We waited while this was being done. Brandon was great in giving us wait expectation times and took care to keep us in More

by S.A.M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon - Service Department
Nov 14, 2022 -

BMW Northwest responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Brandon and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

November 02, 2022

Overall excellent experience: knowledgeable & friendly staff, excellent service, comfortable waiting area, and great antique car collection. More

by Kisch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Barlow
Nov 03, 2022 -

BMW Northwest responded

Thank you so much for the 5-star review of BMW Northwest! We appreciate your compliments on our wonderful team and waiting area and hope to see you again!

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