
BMW Northwest
Fife, WA
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We can always count on Jeff and the team at BMW NW. Jeff is a great service adviser and the mechanics/techs always provide to notch updates with video and commentary. Thanks folks. Jeff is a great service adviser and the mechanics/techs always provide to notch updates with video and commentary. Thanks folks. More
Service is excellent. They are timely and efficient and they send you a video detailing the work completed. They also reach out to you promptly to tell you the status of They are timely and efficient and they send you a video detailing the work completed. They also reach out to you promptly to tell you the status of the work and when the car will be available. I highly recommend the service department. The service tech I worked with (Luke) was great. More
what started as normal service-became more when a coolent leak was found..service provided a loaner..and the service advisor kept us informed--delivered the car. thanks. marlen leak was found..service provided a loaner..and the service advisor kept us informed--delivered the car. thanks. marlen More
We had a great experience with Morgan buying our used X1. We knew what we were looking for and he answered all our questions and was very helpful but not pushy. We were happy to drive from Seattle to support We knew what we were looking for and he answered all our questions and was very helpful but not pushy. We were happy to drive from Seattle to support a family-owned dealership. More
Pleasant greeters. Easy loaner process. Repaired quickly by resetting battery. Car was test driven 20 miles for an audio problem. Hmm? Cleaning and vacuuming was well d Easy loaner process. Repaired quickly by resetting battery. Car was test driven 20 miles for an audio problem. Hmm? Cleaning and vacuuming was well done. Service rep Mike was very professional. More
Excellent customer service. Very clean facilities. Friendly employees. Courtesy explanation of service performed. Identification of potential problems. Very clean facilities. Friendly employees. Courtesy explanation of service performed. Identification of potential problems. More