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BMW Northwest
Fife, WA
808 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 808 reviews
April 02, 2023
I had a wonderful experience at BMW Northwest! Jimmy Brown is absolutely the best sales person I’ve ever encountered. He listened to my interests and got creative to make sure I not only got wha Jimmy Brown is absolutely the best sales person I’ve ever encountered. He listened to my interests and got creative to make sure I not only got what what I wanted, but then some. He’s so laid back, no pressure what so ever!! The whole experience was super easy and it’s all because of Jimmy’s attention to me and making sure I was taken care of. Thanks Jimmy!!! More
by TBH
Employees Worked With
Jimmy Brown
March 26, 2023
Austin Lautenslager was very welcoming and outstanding with the way he was treating me. The final results could not be anything more but perfect and I would like to thank Austin with the help of my visit with the way he was treating me. The final results could not be anything more but perfect and I would like to thank Austin with the help of my visit to the BMW Dealership. More
by Kim Anh Nguyen
Employees Worked With
Austin Lautenslager
March 22, 2023
Service was fast smooth and effortless. Free Uber from dealership to home, and dealership was on point and helpful. Pricy but you pay for what you get. Certainly recommended! Free Uber from dealership to home, and dealership was on point and helpful. Pricy but you pay for what you get. Certainly recommended! More
by Kwaku Bilal
Employees Worked With
Luke service writing. Five Stars ??????????
March 17, 2023
I am not satisfied with duration and frequency of the same issue. During this service I applied to do an alignment that was off . Yet alignment was done on February with tires changes. Moreover, one or same issue. During this service I applied to do an alignment that was off . Yet alignment was done on February with tires changes. Moreover, one or one and have years ago I also changed all tires on BMW with an alignment and then one years later tires were wear of on due to alignment off. When I tried to speak with Manager it was said he was busy. Yet no body call me back on my request More
by vvolodymir
Employees Worked With
From service department
March 13, 2023
It was a comfortable experience working with Alex and this dealership and the back and forth negotiations showed the willingness of this dealership to get the deal that is in the best interest of the cus this dealership and the back and forth negotiations showed the willingness of this dealership to get the deal that is in the best interest of the customer and was much appreciated! More
by davidaldrich69@hotmail.com
Employees Worked With
Jimmy Barber
March 08, 2023
The dealership was friendly, efficient, and attentive to customers. Telephone calls were returned quickly and appointment was scheduled for the same day that I called. I purchased the car that day. customers. Telephone calls were returned quickly and appointment was scheduled for the same day that I called. I purchased the car that day. More
by Mary Vosper
Employees Worked With
Trevor Meredith- Mini Dealership- Fife, Wa
March 06, 2023
They sold me a BMW X3 in August of 2020 for approximately $14,000. At that time, they were aware of a Class Action Lawsuit against BMW North America in the case Gelis, et al. v. Bayerische Motoren Werke Alk $14,000. At that time, they were aware of a Class Action Lawsuit against BMW North America in the case Gelis, et al. v. Bayerische Motoren Werke Alktiengesellschaft and BMW North America. This case was settled due to a faulty engine (N20) and specifically listed the car sold to me (F25, 2013 to 2015 X3 xDrive28i SAV). Therefore, through fraudulent sales tactics, I was sold a known faulty car. And ultimately this car failed within the first 29 months, and less than 18,000 miles driven. And as of today, BMW Northwest is not accepting any fault nor doing anything to remedy the situation. Incidentally, after informing the dealer of the "dead" car I was immediately contacted by the dealer (BMW Northwest) and informed that there were 2 factory recalls that needed to be done. The car was towed to the dealership and sits there today. More
by dkarjala
Employees Worked With
Larry
