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BMW Northwest

Fife, WA

4.7
808 Reviews

4011 20th St E

Fife, WA

98424

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Showing 808 reviews

May 19, 2023

The salesman Morgan was very well informed, courteous and friendly. I would definitely recommend him to other shoppers. More

by patatk2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Morgan teeters. Don’t recall other names but all were very helpful.
May 19, 2023 -

BMW Northwest responded

Morgan and our team here at BMW Northwest appreciate your recommendation! Providing knowledgeable, friendly service is what we strive for with every customer. We're grateful for your business and happy to know you had a great experience.

May 13, 2023

I own 2002 BMW 325I manual and BMW Northwest, Inc. has provided, and I have no doubt will continue to provide, excellent service to my vehicle and myself. The Service Advisors, specifically D. Quinn, More

by Phenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quinn
May 13, 2023 -

Phenry responded

I was not paid for the above review.

May 15, 2023 -

BMW Northwest responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

May 02, 2023

Service Department was very helpful and courteous. Dealership makes it easy to wait. Like the video touch. More

by John Cuny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
May 02, 2023 -

BMW Northwest responded

John, we're pleased to hear that our service department was helpful and courteous during your visit! At BMW Northwest, we want to ensure you have a comfortable and convenient experience while waiting for your vehicle. Thank you for sharing your feedback with us!

May 01, 2023

Hands down a 5 Star new car sales experience with Client Advisor Maddie. I missed out on a previous car but she remembered my wish list and called me when another used M2 comp became available. Well lo More

by Hawaiian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maddie Penarietta
May 02, 2023 -

BMW Northwest responded

We're thrilled you had a 5-star experience during the car buying process with client advisors Maddie, Mike, and Pam! Thank you for sharing your experience with BMW Northwest. We are happy to have lived up to your expectations and make it a quick and efficient process. Enjoy your new BMW M2!

April 30, 2023

Great customer service and the self service coffee bar is very nice while waiting for your car getting service More

by masanting2931
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My Service Advisor Brandon Barlow did an excellent job taking of my needs while my car are in getting what needed to be repaired
May 01, 2023 -

BMW Northwest responded

We're glad to hear that you had a great experience at BMW Northwest! It's always a pleasure to serve our customers and we're glad you enjoyed the coffee bar. We hope to see you back again down the road!

April 29, 2023

We have had a frustrating ongoing warranty issue with this car since January. Brandon has worked with us to get a satisfactory solution. Communications were good but not perfect. The loaner was very nice More

by K Keller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service
May 03, 2023 -

BMW Northwest responded

We're sorry to have caused any frustration. Since January, we've been working hard on this warranty issue and are happy Brandon was able to provide you with a satisfactory solution. We're glad that communications were solid during the process and that you enjoyed our loaner vehicle. Thank you for choosing BMW Northwest as your service provider.

April 23, 2023

Car buying experience was great. We ordered to our specs and had excellent communication and updates from Kevin. He also picked us up from the nearby train station so we could begin More

by GKM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Lambert, Susan Grissom
Apr 24, 2023 -

BMW Northwest responded

We're thrilled to hear that you found the right vehicle working with us! It's wonderful to hear that Kevin and Henry provided such an excellent and informative experience. Thank you for recommending us, and we hope you enjoy your new car for many years to come! - The BMW Northwest team

April 18, 2023

Extremely professional and knowledgeable staff willing to help with all your needs. I would recommend this dealership to any BMW owner in the area. More

by Newell.dustin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quinn
Apr 19, 2023 -

BMW Northwest responded

Wow, we truly couldn't ask for a better review! It's our pleasure to offer attentive assistance and expertise that's earned BMW Northwest your confidence. Thank you for all your support!

April 12, 2023

I was very pleased with everything. I was very satisfy with the outcome of my appointment. Everybody was extremely nice. More

by parazzoli.silvana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Hansen, Gary Edinborough, Kevin Lambert, Mark Rauschert, Allen Deen, Susan Grissom, Bruce Lincicome, Jimmy Barber, Mackenzie Bitz
Apr 19, 2023 -

BMW Northwest responded

Your satisfaction makes our day! Thank you for choosing BMW Northwest.

April 10, 2023

Adriana was courteous and professional. Also technician provide video feedback. Overall pleasant experience and timely. More

by stefanellingsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annie Arnhold
Apr 19, 2023 -

BMW Northwest responded

Thank you so much for leaving BMW Northwest a five-star review! We are happy to hear that Adriana was professional and provided excellent service. Take care!

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