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BMW Northwest

Fife, WA

Overview
Reviews
Vehicles
4.7
764 Reviews
Call Dealership (253) 922-8700
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4011 20th St E

Fife, WA

98424

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Showing 764 reviews

December 23, 2022

Great, speedy service. Nice inspection video. Very nice, quiet waiting area. No “surprises” or unforeseen delays. More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard ridewell
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Dec 26, 2022 -

BMW Northwest responded

It's our pleasure to offer prompt and informative service that's met your expectations and an accommodating waiting area! Thanks for being a BMW Northwest customer.

December 23, 2022

Very satisfied with the service and general care from every BMW NW staff. Special thanks to Austin, my service rep. More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Dec 26, 2022 -

BMW Northwest responded

This is what we love to hear! Thanks for sharing your appreciation for the BMW Northwest team and giving Austin a shout-out. Safe travels, and we'll see you next time!

December 17, 2022

Andrew was extremely helpful working with me while my bmw was in for repairs. If he didn’t pick up, he would always respond in a timely manner. They also washed the car which was unexpected. You can rest eas More

by Toddhauck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cushmen
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Dec 19, 2022 -

BMW Northwest responded

Thank you for sharing your positive experience with Andrew and our team! We appreciate your business and your confidence in our work here at BMW Northwest. Drive safely until we see you next!

December 17, 2022

Consistently excellent service. On time, courteous, and respectful. Service representative is the best. I will continue to take my vehicles to BMW Northwest for service. More

by David Walter Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Quinn
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Dec 18, 2022 -

BMW Northwest responded

David, thank you for taking the time to leave our BMW Northwest such an awesome five-star review! We strive to provide top-notch service to each and every customer, and we are delighted to have hit the mark with you!

December 16, 2022

They were professional polite very thorough and would recommend For an awesome experience them to everybody More

by Gabelee1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Dec 16, 2022 -

BMW Northwest responded

Thank you for the great review of BMW Northwest! We hope to see you in the future!

December 12, 2022

The service was pretty good and also it was a good experience for me I really like how the service was done .everything was perfect . Nice job More

by Sambadior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
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Dec 13, 2022 -

BMW Northwest responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!

December 10, 2022

The dealership was clean, everyone I dealt with was very respectful, and courteous. I would take my car back to them in a heart dear, if I needed it worked on. Rich, the Service writer was a great man, prof More

by Punky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Knoll
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Dec 12, 2022 -

BMW Northwest responded

It is gratifying to hear that you had such an excellent experience with Rich and our team! Thank you for choosing BMW Northwest and for sharing your support. Drive safely until we see you again!

Dec 12, 2022 -

Punky responded

Rich, When I got my car home, my son (who is a mechanic) found that my car was a quart and a half low of oil, and low on transmission fluid, and one quart low on coolant. I wasn't very happy with this. Terry Moore

Dec 14, 2022 -

BMW Northwest responded

Terry, thank you for reaching out. Rich will be in touch with you today. Let us know if there's anything else we can do for you.

December 06, 2022

Larry was the most helpful and friendly dealer I have ever worked with. Made the experience comfortable and enjoyable. More

by juliepalumbo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry
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Dec 07, 2022 -

BMW Northwest responded

Thanks for the excellent review, Julie! We are thrilled to hear that Larry was pleasant to work with. Our team is here to help with any of your BMW needs!

December 02, 2022

Very organized and friendly. Explained everything. Took a little longer than I was told by the lady that set my appointment. Comfortable waiting area. More

by Sandyjasper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke from BMW
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Dec 04, 2022 -

BMW Northwest responded

We are happy to have earned your high-star rating. Thank you so much for your patience, and we hope to see you again at BMW Northwest!

November 22, 2022

I had my car in for its scheduled maintenance. They were very thorough and informative as always. I appreciate their attention to detail; it's a great dealership and I certainly recommend them! More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Report | Print
Nov 23, 2022 -

BMW Northwest responded

Thank you for your confidence in BMW Northwest, and for your business. It is great to hear that our team provided detailed and attentive service. We are thankful to have you as a customer, Richard!

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