BMW Northwest

I was happy with the work performed by BMW NW. Richard was very honest about the work performed on my 7 series. I knew Richard since 2010 and would recommend him to anyone as their service prov Richard was very honest about the work performed on my 7 series. I knew Richard since 2010 and would recommend him to anyone as their service provider. Thank you BMW NORTHWEST. More

Thee best dealership: Austin is my regular dealer rep, and he’s informative, knowledgeable, and respects my wishes, while also recommending better services when needed. They’re fast, communicative, and lo and he’s informative, knowledgeable, and respects my wishes, while also recommending better services when needed. They’re fast, communicative, and lookout for their customers. More

The dealership service department seems to be very organized. I advised them that I needed my car by a certain time and they delivered as promised. organized. I advised them that I needed my car by a certain time and they delivered as promised. More

Was very attentive. Would highly recommend BMW NORTH WEST They we’re great to work with Would highly recommend BMW NORTH WEST They we’re great to work with More

adriana was awasume even though there was hickup with the lowner Adreiana and the service manger did all they could excellent job lowner Adreiana and the service manger did all they could excellent job More

Richard was beyond helpful, and my vehicle was finished in record time. I appreciate the professional and streamlined job performance. in record time. I appreciate the professional and streamlined job performance. More

Adriana was very personable, knowledgeable and helpful. Adriana and the service department was very thorough. Adriana and the service department was very thorough. More

Excellent service. ease of scheduling, loner car, quick though diagnoses video of problem areas needing repairs and cost report. ease of scheduling, loner car, quick though diagnoses video of problem areas needing repairs and cost report. More

this is not against my advisor but to BMW customer service. had called earlier about a emergency service call malfunction on my dashboard. was told they would inform someone and to call me back. had n service. had called earlier about a emergency service call malfunction on my dashboard. was told they would inform someone and to call me back. had no response from BMW and that was over a weekago. then I had a drive train malfunction occur and called to find out about that.called on a monday was told that a message was left for a call back,did not happen. placed a call on tuesday explained situation about malfunctions with no call backs finally set up appointment for me but not with my normal advisor. got an appointment for diagnosis on tuesday but woulnt have an answer until thursday. fine now my car which was 3 months out of warrany had to be reprogramed and still have emergeny service call malfuntion which could be several different things.but it did fix other issues. More

My X5 was there for 2 months they figure it out got me back on the road. Service was great!! back on the road. Service was great!! More