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BMW Northwest
Fife, WA
764 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 764 reviews
March 17, 2023
I am not satisfied with duration and frequency of the same issue. During this service I applied to do an alignment that was off . Yet alignment was done on February with tires changes. Moreover, one or same issue. During this service I applied to do an alignment that was off . Yet alignment was done on February with tires changes. Moreover, one or one and have years ago I also changed all tires on BMW with an alignment and then one years later tires were wear of on due to alignment off. When I tried to speak with Manager it was said he was busy. Yet no body call me back on my request More
by vvolodymir
Employees Worked With
From service department
March 13, 2023
It was a comfortable experience working with Alex and this dealership and the back and forth negotiations showed the willingness of this dealership to get the deal that is in the best interest of the cus this dealership and the back and forth negotiations showed the willingness of this dealership to get the deal that is in the best interest of the customer and was much appreciated! More
by davidaldrich69@hotmail.com
Employees Worked With
Jimmy Barber
March 08, 2023
The dealership was friendly, efficient, and attentive to customers. Telephone calls were returned quickly and appointment was scheduled for the same day that I called. I purchased the car that day. customers. Telephone calls were returned quickly and appointment was scheduled for the same day that I called. I purchased the car that day. More
by Mary Vosper
Employees Worked With
Trevor Meredith- Mini Dealership- Fife, Wa
March 06, 2023
They sold me a BMW X3 in August of 2020 for approximately $14,000. At that time, they were aware of a Class Action Lawsuit against BMW North America in the case Gelis, et al. v. Bayerische Motoren Werke Alk $14,000. At that time, they were aware of a Class Action Lawsuit against BMW North America in the case Gelis, et al. v. Bayerische Motoren Werke Alktiengesellschaft and BMW North America. This case was settled due to a faulty engine (N20) and specifically listed the car sold to me (F25, 2013 to 2015 X3 xDrive28i SAV). Therefore, through fraudulent sales tactics, I was sold a known faulty car. And ultimately this car failed within the first 29 months, and less than 18,000 miles driven. And as of today, BMW Northwest is not accepting any fault nor doing anything to remedy the situation. Incidentally, after informing the dealer of the "dead" car I was immediately contacted by the dealer (BMW Northwest) and informed that there were 2 factory recalls that needed to be done. The car was towed to the dealership and sits there today. More
by dkarjala
Employees Worked With
Larry
March 03, 2023
All pricing was not disclosed prior partially because I didn’t ask. Assumptions were made like the price of oil was not in addition to the oil service cost and the cabin filters cost was not in addition to didn’t ask. Assumptions were made like the price of oil was not in addition to the oil service cost and the cabin filters cost was not in addition to the cost of installation. The total charged was way more than the value of the service. More
by kerrybiddle
Employees Worked With
Gage
February 23, 2023
Excellent customer service, although a bit pricey the quality of their work is top notch, no one works better than the Tacoma BMW folks, I will bring my car here eyes close quality of their work is top notch, no one works better than the Tacoma BMW folks, I will bring my car here eyes close More
by Lency
Employees Worked With
Brandon
February 16, 2023
Jimmy, sharp & efficient. The COSTCO car buying program directed us, and the team performed excellently. CPO inspection answered and corrected any concerns. The X4 is a goo The COSTCO car buying program directed us, and the team performed excellently. CPO inspection answered and corrected any concerns. The X4 is a good fit for us. One of the best dealer experience. And all this with a team that was personable. More
by ddlynedly
Employees Worked With
Mark Rauschert, Jimmy Barber
