BMW Northwest

Customer service is excellent. Brandon was very attentive throughout the time I waited at the Dealer. Brandon was very attentive throughout the time I waited at the Dealer. More

Service check in process is quick and efficient. Brandon was knowledgeable and attentive to our needs. Service was thorough and completed on time. Brandon was knowledgeable and attentive to our needs. Service was thorough and completed on time. More

Austin was very helpful and everyone was very courteous and efficient. The entire experience was top notch! and efficient. The entire experience was top notch! More

This is my second car from here and I have been very disappointed this time. My first experience was amazing but now they don’t seem to care about their clients. The young boys in service seem to be t disappointed this time. My first experience was amazing but now they don’t seem to care about their clients. The young boys in service seem to be the nicest of the employees. More

We bought a new electronic car for our BMW. When we bought the key, No one explained that there would be an additional cost to program the key at the time the purchase. We are very disappointed When we bought the key, No one explained that there would be an additional cost to program the key at the time the purchase. We are very disappointed in the low quality of customer service. More

Michael was amazed ! Very welcoming as it was my first visit I was very attuned. Professional, helpful and just a joy to work with. Everyone I encounter that morning was Very welcoming as it was my first visit I was very attuned. Professional, helpful and just a joy to work with. Everyone I encounter that morning was very warm and the atmosphere was very inviting. I have found my new maintenance home. In Gratitude, Chrishana More

Do not solve my problems and took $800. Keep my car 4 days but promise fix it by 2 days. Keep my car 4 days but promise fix it by 2 days. More

They were timely on their service. He explained thoroughly how each item that was needed to be worked, repaired, or replaced and why it was needed. He explained thoroughly how each item that was needed to be worked, repaired, or replaced and why it was needed. More

Excellent service. Kudos to Dave and special mention to the service manager Jay. Way to go guys!! Thanks Kudos to Dave and special mention to the service manager Jay. Way to go guys!! Thanks More

From service bay intake to work performed, vehicle video, feedback and customer service by Adriana and Gage all was excellent. feedback and customer service by Adriana and Gage all was excellent. More