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BMW Northwest

Fife, WA

4.7
764 Reviews

4011 20th St E

Fife, WA

98424

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Showing 764 reviews

April 30, 2023

Great customer service and the self service coffee bar is very nice while waiting for your car getting service More

by masanting2931
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My Service Advisor Brandon Barlow did an excellent job taking of my needs while my car are in getting what needed to be repaired
May 01, 2023 -

BMW Northwest responded

We're glad to hear that you had a great experience at BMW Northwest! It's always a pleasure to serve our customers and we're glad you enjoyed the coffee bar. We hope to see you back again down the road!

April 29, 2023

We have had a frustrating ongoing warranty issue with this car since January. Brandon has worked with us to get a satisfactory solution. Communications were good but not perfect. The loaner was very nice More

by K Keller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service
May 03, 2023 -

BMW Northwest responded

We're sorry to have caused any frustration. Since January, we've been working hard on this warranty issue and are happy Brandon was able to provide you with a satisfactory solution. We're glad that communications were solid during the process and that you enjoyed our loaner vehicle. Thank you for choosing BMW Northwest as your service provider.

April 23, 2023

Car buying experience was great. We ordered to our specs and had excellent communication and updates from Kevin. He also picked us up from the nearby train station so we could begin More

by GKM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Lambert, Susan Grissom
Apr 24, 2023 -

BMW Northwest responded

We're thrilled to hear that you found the right vehicle working with us! It's wonderful to hear that Kevin and Henry provided such an excellent and informative experience. Thank you for recommending us, and we hope you enjoy your new car for many years to come! - The BMW Northwest team

April 18, 2023

Extremely professional and knowledgeable staff willing to help with all your needs. I would recommend this dealership to any BMW owner in the area. More

by Newell.dustin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quinn
Apr 19, 2023 -

BMW Northwest responded

Wow, we truly couldn't ask for a better review! It's our pleasure to offer attentive assistance and expertise that's earned BMW Northwest your confidence. Thank you for all your support!

April 12, 2023

I was very pleased with everything. I was very satisfy with the outcome of my appointment. Everybody was extremely nice. More

by parazzoli.silvana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Hansen, Gary Edinborough, Kevin Lambert, Mark Rauschert, Allen Deen, Susan Grissom, Bruce Lincicome, Jimmy Barber, Mackenzie Bitz
Apr 19, 2023 -

BMW Northwest responded

Your satisfaction makes our day! Thank you for choosing BMW Northwest.

April 10, 2023

Adriana was courteous and professional. Also technician provide video feedback. Overall pleasant experience and timely. More

by stefanellingsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annie Arnhold
Apr 19, 2023 -

BMW Northwest responded

Thank you so much for leaving BMW Northwest a five-star review! We are happy to hear that Adriana was professional and provided excellent service. Take care!

April 02, 2023

I had a wonderful experience at BMW Northwest! Jimmy Brown is absolutely the best sales person I’ve ever encountered. He listened to my interests and got creative to make sure I not only got wha More

by TBH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Brown
Apr 03, 2023 -

BMW Northwest responded

Thank you for the review! We are thrilled to hear that Jimmy delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at BMW Northwest!

March 26, 2023

Austin Lautenslager was very welcoming and outstanding with the way he was treating me. The final results could not be anything more but perfect and I would like to thank Austin with the help of my visit More

by Kim Anh Nguyen
Recommend Dealer
Yes
Employees Worked With
Austin Lautenslager
Mar 26, 2023 -

BMW Northwest responded

Kim, we are elated to hear that Austin delivered top-quality service during your recent visit to BMW Northwest! Thank you for your great review!

March 22, 2023

Service was fast smooth and effortless. Free Uber from dealership to home, and dealership was on point and helpful. Pricy but you pay for what you get. Certainly recommended! More

by Kwaku Bilal
Recommend Dealer
Yes
Employees Worked With
Luke service writing. Five Stars ??????????
Mar 23, 2023 -

BMW Northwest responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The BMW Northwest Team

March 18, 2023

Service department was very efficient. Great experience. Everything went exactly like I hoped it would. More

by t.mertens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Quinn
Mar 19, 2023 -

BMW Northwest responded

There's nothing better than a great review. Thank you! - The BMW Northwest Team

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