BMW Northwest

adriana was awasume even though there was hickup with the lowner Adreiana and the service manger did all they could excellent job lowner Adreiana and the service manger did all they could excellent job More

Richard was beyond helpful, and my vehicle was finished in record time. I appreciate the professional and streamlined job performance. in record time. I appreciate the professional and streamlined job performance. More

Adriana was very personable, knowledgeable and helpful. Adriana and the service department was very thorough. Adriana and the service department was very thorough. More

Excellent service. ease of scheduling, loner car, quick though diagnoses video of problem areas needing repairs and cost report. ease of scheduling, loner car, quick though diagnoses video of problem areas needing repairs and cost report. More

this is not against my advisor but to BMW customer service. had called earlier about a emergency service call malfunction on my dashboard. was told they would inform someone and to call me back. had n service. had called earlier about a emergency service call malfunction on my dashboard. was told they would inform someone and to call me back. had no response from BMW and that was over a weekago. then I had a drive train malfunction occur and called to find out about that.called on a monday was told that a message was left for a call back,did not happen. placed a call on tuesday explained situation about malfunctions with no call backs finally set up appointment for me but not with my normal advisor. got an appointment for diagnosis on tuesday but woulnt have an answer until thursday. fine now my car which was 3 months out of warrany had to be reprogramed and still have emergeny service call malfuntion which could be several different things.but it did fix other issues. More

My X5 was there for 2 months they figure it out got me back on the road. Service was great!! back on the road. Service was great!! More

The salesman Morgan was very well informed, courteous and friendly. I would definitely recommend him to other shoppers. friendly. I would definitely recommend him to other shoppers. More

I own 2002 BMW 325I manual and BMW Northwest, Inc. has provided, and I have no doubt will continue to provide, excellent service to my vehicle and myself. The Service Advisors, specifically D. Quinn, has provided, and I have no doubt will continue to provide, excellent service to my vehicle and myself. The Service Advisors, specifically D. Quinn, is personable, honest, and just a joy to interact with. Sure, repairs at dealerships are more expensive, but you are also purchasing peace of mind as you get what you pay for. I honestly see value in having my vehicle serviced at BMW Northwest, Inc., plus the amenities, food, and beverage offerings are excellent too. P. Henry More

Service Department was very helpful and courteous. Dealership makes it easy to wait. Like the video touch. Dealership makes it easy to wait. Like the video touch. More

Hands down a 5 Star new car sales experience with Client Advisor Maddie. I missed out on a previous car but she remembered my wish list and called me when another used M2 comp became available. Well lo Advisor Maddie. I missed out on a previous car but she remembered my wish list and called me when another used M2 comp became available. Well lo and behold, she called to inform she had a new M2 that unexpectedly became available. She was courteous, helpful and efficient through the entire sales process. I personally prefer quick and painless car buying and this dealership was pretty efficient. The finance process took a little longer than I wanted but it was the last day of the month so the finance managers were swamped. Regardless, Sales manager Mike was super friendly and helpful and so was the finance manager Pam. The best thing about this dealership is that it’s still a family run business that is rooted in the Pacific Northwest. Bravo, Maddie, Mike and Pam! More