BMW Northwest

Rich Knowles and his staff provide the best service experience I have ever experienced in my 50+ years of car ownership! Thank you for your friendly, efficient, prompt, and affordable service. And th experience I have ever experienced in my 50+ years of car ownership! Thank you for your friendly, efficient, prompt, and affordable service. And the car wash is much appreciated! More

Great service today. Had an oil change and test drove the fantastic XI! Love the car! Had an oil change and test drove the fantastic XI! Love the car! More

Always the professionals they are. Rich Knowles is one of the longest working service manager and not just knowledgeable but very professional and does with a sense of care and empath Rich Knowles is one of the longest working service manager and not just knowledgeable but very professional and does with a sense of care and empathy. Go to BMW NW but see Rich! More

Very efficient scheduling, courtesy staff and service advisors. My only suggestion would be to add some charging stations for phones in customer lounge. advisors. My only suggestion would be to add some charging stations for phones in customer lounge. More

Champagne service. 👍 and polite and caring service technician Austin. He is expedient and on time. 👍 and polite and caring service technician Austin. He is expedient and on time. More

I was able to get in for a service appointment fairly quickly. They were thorough and aware of my time as I had to wait there. Luke checked on me a couple times to make sure I was AOK. quickly. They were thorough and aware of my time as I had to wait there. Luke checked on me a couple times to make sure I was AOK. More

Excellent customer service in both sales and service departments. We love the attention to detail and the prompt and thorough communication. departments. We love the attention to detail and the prompt and thorough communication. More

Dealership of the year reward is a farce. It is not an indication superior customer service, but rather, how much income this Dealership generates for BMW. They lie, up-charge, and exploit th It is not an indication superior customer service, but rather, how much income this Dealership generates for BMW. They lie, up-charge, and exploit their customers. More

I have had nothing but positive experiences with this dealership. I remember being completely shocked when purchasing my vehicle at how stress free it was. Richard, my service advisor is always wonderful dealership. I remember being completely shocked when purchasing my vehicle at how stress free it was. Richard, my service advisor is always wonderful. 10/10!!!! More

Great Service and follow up, nice people and very courteous. Clean and nice facilities when waiting. courteous. Clean and nice facilities when waiting. More