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BMW Northwest

Fife, WA

4.7
764 Reviews

4011 20th St E

Fife, WA

98424

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Showing 764 reviews

July 21, 2023

I was pleased with the customer service received. David went above and beyond to ensure all my questions were answered. More

by Rodslyn King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Quinn
Jul 21, 2023 -

BMW Northwest responded

Thank you for the positive feedback, Rodslyn! We're glad to hear that David provided excellent customer service and addressed all your questions. We appreciate your support and hope to see you again at BMW Northwest!

July 17, 2023

Great customer service, Michael was awesome! ! Quick service and love that they have loaner cars. More

by Jeanellemroper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 18, 2023 -

BMW Northwest responded

Jeanelle, we really appreciate your kind words about Michael! Thank you for choosing BMW Northwest and for sharing your support. Have a wonderful day!

July 14, 2023

I am always amazed when I drop off my vehicle for service at BMW Northwest as they remember my name and always offer flawless service. Thanks again to their team. More

by Dale H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 17, 2023 -

BMW Northwest responded

Dale, thanks for the kind words! We're proud to hear that our team at BMW Northwest has consistently provided you with excellent vehicle services and continues to make you feel valued. We appreciate your business and look forward to serving you again in the future!

July 07, 2023

The service staff were efficient, pleasant and helpful and the system was impressively well organized. More

by candaceb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 10, 2023 -

BMW Northwest responded

Thank you for the great review! We're glad to hear that our service staff at BMW Northwest provided efficient and helpful service. Your feedback is greatly appreciated! Have a wonderful day!

June 27, 2023

On my fifth BMW from BMW NW over 25 years. Always dependable, first class service, and excellent, albeit expensive maintenance. Thanks for taking good care of me. More

by andylund
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rich Knoll - Service
Jun 28, 2023 -

BMW Northwest responded

Andy, thank you so much for your loyalty to BMW Northwest over the years! It's an honor to have earned your confidence with consistently attentive and professional service. We appreciate your kind words and look forward to serving you for many more years to come. Drive safely!

June 26, 2023

Great service from this dealer. My service appointment was efficient, accurate and reasonably priced. Austin explained everything and I feel confident in their abilities. More

by seattlemiller
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 27, 2023 -

BMW Northwest responded

We're so glad to hear that you had a great experience at BMW Northwest! Thank you for taking the time to leave us such positive feedback. Drive safely, and we hope to see you again in the future!

June 24, 2023

Northwest Team (Adam, Kevin, Steve…) is simple AMAZING. They helped me finding the best match for my needs and took care of admin and financing process. In-house insurance team lead by Andrew do a bespok More

by Olga Q.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Couture, Andrew Hobben, Kevin Lambert
Jun 26, 2023 -

BMW Northwest responded

Olga, thank you for the review! We are so glad to hear that Adam, Kevin, Steve, and Andrew delivered such a successful purchase experience. Drive safely, and we hope to see you back again at BMW Northwest!

June 23, 2023

Excellent customer service and Rich goes above and beyond to ensure everything is completed to the highest standard. More

by Lmhdawg
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 26, 2023 -

BMW Northwest responded

We're delighted to hear about your excellent experience with Rich and appreciate you taking the time to leave such a great review. Thanks for choosing BMW Northwest!

June 20, 2023

Excellent customer services and very clean places fast and very professional. Thanks guys ur the best More

by Junno1973
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gage
Jun 21, 2023 -

BMW Northwest responded

Your review was a joy to receive! Thanks for highlighting your experience at BMW Northwest. We're delighted to hear our service and facility impressed you and it would be our pleasure to see you again in the future. Take care!

June 20, 2023

Best customer service, excellent employees. Waiting room is very comfortable. Bathrooms and entire facility is spotless. More

by Sflicka
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adrian M
Jun 21, 2023 -

BMW Northwest responded

Thank you for the great review for BMW Northwest! We're so glad to hear that you had a positive experience with our customer service and facilities. Customer satisfaction is our top priority, so we truly appreciate your positive feedback. Safe travels!

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