BMW Northwest

We bought a new electronic car for our BMW. When we bought the key, No one explained that there would be an additional cost to program the key at the time the purchase. We are very disappointed When we bought the key, No one explained that there would be an additional cost to program the key at the time the purchase. We are very disappointed in the low quality of customer service. More

Michael was amazed ! Very welcoming as it was my first visit I was very attuned. Professional, helpful and just a joy to work with. Everyone I encounter that morning was Very welcoming as it was my first visit I was very attuned. Professional, helpful and just a joy to work with. Everyone I encounter that morning was very warm and the atmosphere was very inviting. I have found my new maintenance home. In Gratitude, Chrishana More

Do not solve my problems and took $800. Keep my car 4 days but promise fix it by 2 days. Keep my car 4 days but promise fix it by 2 days. More

They were timely on their service. He explained thoroughly how each item that was needed to be worked, repaired, or replaced and why it was needed. He explained thoroughly how each item that was needed to be worked, repaired, or replaced and why it was needed. More

I had my car serviced yesterday for routine service check up and oil change. Everything went great. I was in and out in a timely fashion and my service advisor was great as usual up and oil change. Everything went great. I was in and out in a timely fashion and my service advisor was great as usual More

Excellent service. Kudos to Dave and special mention to the service manager Jay. Way to go guys!! Thanks Kudos to Dave and special mention to the service manager Jay. Way to go guys!! Thanks More

From service bay intake to work performed, vehicle video, feedback and customer service by Adriana and Gage all was excellent. feedback and customer service by Adriana and Gage all was excellent. More

Their employees are very friendly, helpful and very knowledgeable. They were all intent on satisfying the customer. I recommend them to anyone interested in a BMW. knowledgeable. They were all intent on satisfying the customer. I recommend them to anyone interested in a BMW. More

They went above and beyond to help me finalize my purchase. Very kind and wanting to help. purchase. Very kind and wanting to help. More

I dropped off my car for the first time at this dealer and all I could say everybody were extremely friendly and supportive especially Luke. He was very helpful on keeping me updated about service progres and all I could say everybody were extremely friendly and supportive especially Luke. He was very helpful on keeping me updated about service progress. I highly recommend everyone to use their service at this place. More