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BMW Northwest

Fife, WA

Overview
Reviews
Vehicles
4.7
808 Reviews
Call Dealership (253) 922-8700
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4011 20th St E

Fife, WA

98424

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Showing 808 reviews

May 31, 2024

Very timely. Received great clean loaner. Service was completed in record time and the car returned washed and ready to go. More

by Wizard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 03, 2024 -

BMW Northwest responded

Thanks for sharing your experience! We're glad to hear that our team at BMW Northwest provided timely service and a clean loaner. We appreciate your feedback and look forward to serving you again!

May 27, 2024

Richard Knoll Service Advisor as always is a pleasure to work with. The Service Department as a team is courteous, efficient, and customer focused from start to finish. More

by Jktrafton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Knoll
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May 28, 2024 -

BMW Northwest responded

We're delighted to hear that Richard and our Service Department provided you with such a positive experience at BMW Northwest. Thanks for the great feedback!

May 27, 2024

Excellent service and follow-up. The team strives for customer satisfaction and long vehicle performance. More

by ssstrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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May 28, 2024 -

BMW Northwest responded

Thank you for the positive feedback! We're glad to hear that our team at BMW Northwest met your expectations and provided excellent service. We appreciate your support!

May 22, 2024

I received excellent service and Michael was professional and personable. This is our first BMW and we are impressed by the car and company culture. More

by Jaiken0269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lawver
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May 22, 2024 -

BMW Northwest responded

We're delighted to know that Michael provided excellent service and made your first BMW experience a memorable one. Thanks for choosing BMW Northwest!

May 21, 2024

Great and efficient service Comfortable ann clean waiting area all staff were friendly. And helpful More

by feeneywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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May 21, 2024 -

BMW Northwest responded

We're glad to know you found our service efficient and the waiting area comfortable at BMW Northwest. Thanks for highlighting our friendly staff, we appreciate your feedback!

May 17, 2024

Excellent experience working with the service department to have my BMW X5 annual service. My service coordinator was friendly, efficient and kept me informed every step of the way. Would highly recommend t More

by BBenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lawver, Service Dept.
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May 17, 2024 -

BMW Northwest responded

We're delighted to know you had an excellent experience with our service department at BMW Northwest. Your recommendation means a lot to us! Thanks for sharing your positive feedback!

May 15, 2024

I always receive great service from BMW Northwest, and Dave. We've been with them for about 10 plus years. None other like them! More

by Davissr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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May 15, 2024 -

BMW Northwest responded

We're so glad to know you've been with us for over a decade at BMW Northwest! It's always our pleasure to provide great service. Here's to many more years of partnership!

May 15, 2024

My experience was very good, they did it quickly and my truck looked very good. More

by Brizuelaluis37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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May 16, 2024 -

BMW Northwest responded

Thank you for reviewing BMW Northwest! It was so kind of you to share your experience. See you next time!

May 11, 2024

Was able to make an appointment at my convenience. Everyone was helpful and pleasant to work with. Very good customer service. More

by Pavlinatrubac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Knoll
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May 13, 2024 -

BMW Northwest responded

We're glad to know that you found our team at BMW Northwest helpful and pleasant. Thanks for acknowledging the customer service!

May 09, 2024

I have had two cars tinted here so far. Both vehicles were completed same day with no issues. More

by Brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Vanwinkle
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May 09, 2024 -

BMW Northwest responded

Brittany, we are so glad you are happy with your new vehicle tints! Thank you for choosing BMW Northwest and leaving us a five-star review.

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