BMW Northwest

Micheal's communication was excellent; he kept me informed from start to finish. I appreciate the convenience of the night drop-off. He even price-matched my parts with online prices. However, my iss informed from start to finish. I appreciate the convenience of the night drop-off. He even price-matched my parts with online prices. However, my issue with this dealership is that after having service done for the second time, with each service costing over $4,000, I was not provided a loaner car despite the high cost of the service. I would revisit this dealership. More

Quick reliable service as always. Rich is always friendly and willing to go above and beyond. Rich is always friendly and willing to go above and beyond. More

I brought my vehicle in for recall of my brakes. I received outstanding service. I was very pleased with my service. I received outstanding service. I was very pleased with my service. More

Came in for a disgnostic and possibly some warranty work for a blown amplifier due to a known defect in design for my vehicle. Diagnostic took two days, and when I came to pick the vehicle up the next day n for a blown amplifier due to a known defect in design for my vehicle. Diagnostic took two days, and when I came to pick the vehicle up the next day none of the normal complimentary services (wash, vacuum) had been done. The technician didn't even bother putting my trunk trim, wiring, and amplifier back; everything was just jammed into my trunk and left a mess. More

This dealership is the best! Their maintenance group are outstanding. Our service advisor was the best! Their maintenance group are outstanding. Our service advisor was the best! More

We visited BMW Northwest last week just to wander through the lot, not with the intentions of making a purchase, but simply to check out the inventory. But we actually purchased a beautiful X1 and have no re the lot, not with the intentions of making a purchase, but simply to check out the inventory. But we actually purchased a beautiful X1 and have no remorse. John came out and greeted us, asked and answered questions, and assisted us as we made our decision. He was very helpful, not one bit high-pressure, and made us a deal we couldn’t refuse. Even Mark, the “oft-dreaded “ financial guy was easy-going, and helped us work out a financial plan we are happy with. And last, but not least, we would like to thank Tatiana, one of their product specialists (Genius). If it’s been a while since you purchased a new vehicle, you’d be amazed at how sophisticated their operating systems now are. Tatiana skillfully and patiently helped us get our X1 configured and customized for us. BMW is a great dealership! Make sure you check out the BMW museum while you’re there. See which one of the classics on display is your favorite. Thank you John, Mark, Tatiana, and the rest of the BMW Northwest team. We look forward to experiencing our X1, and will stop by when it’s time for any service, or just in the area to say “Hi” and see how things are going. More

Mr Cage i rate him 10 out of 10. Super helpful and patient with me.He is wonderful Super helpful and patient with me.He is wonderful More

28 David Quinn @BMW Northwest was able to exceed my highest expectations for my recent service appointment. highest expectations for my recent service appointment. More

As always we had a positive experience. David Quinn was very professional, helpful, and great to work with. Thanks David Quinn was very professional, helpful, and great to work with. Thanks More

Great dealership. The entire process was well organized. Every team member we worked was great! The entire process was well organized. Every team member we worked was great! More