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BMW Northwest
Fife, WA
832 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 832 reviews
July 03, 2025
Jimmy was friendly, professional and most importantly, authentic as a person. He worked hard at trying to find what he knew I wanted, and at no time did I feel he was trying to sell me something. I very m authentic as a person. He worked hard at trying to find what he knew I wanted, and at no time did I feel he was trying to sell me something. I very much enjoyed spending time with him and I appreciated all his efforts! More
by elflood
Employees Worked With
Jimmy Brown, Marc Johnson
June 30, 2025
We got the best treatment during our car purchase. We were treated with respect and were given fair trade price. Military recognition means alot. Finance had several service plans and they spent alot We were treated with respect and were given fair trade price. Military recognition means alot. Finance had several service plans and they spent alot of time schooling us on the new technology, we are seniors. Our salesperson John was the best, calm and did satisfy our every extra request! We do reccomend anyone who is considering buying a BMW to go to Tacoma/Fife it will be worth the trip. BMW Northwest. More
by Detra and Allen Webster
Employees Worked With
John, Mike, Finance, Tatiana
June 13, 2025
I recently purchased a BMW M240i xDrive that was listed for around $30,000. During the buying process, the dealership told me the struts were bad—but since I was buying the car, they said they would return for around $30,000. During the buying process, the dealership told me the struts were bad—but since I was buying the car, they said they would return the replacement struts they had already ordered. This struck me as odd. Why return the parts that would fix a known issue just because I was buying the vehicle? Despite my hesitation, I went ahead with the purchase. Later, I had the car inspected at an independent shop. They discovered the steering rack had internal wear (it was clunking) and that three out of the four wheels were cracked and had been welded—a dangerous and undisclosed issue. When I confronted the dealership, they admitted they had previously ordered both the wheels and struts, but had returned them. They said they would reorder the wheels and install them for free—which they did. However, the struts were never replaced or offered again. While I appreciate that they eventually replaced the damaged wheels, the fact that I was sold a car with blown struts, a clunking steering rack, and undisclosed, unsafe wheel repairs leaves me feeling misled. Is it common practice for dealerships to return replacement parts and not disclose all known issues once a customer agrees to pay full price? It certainly doesn’t feel like good business. More
by Ryan
Employees Worked With
Peter, Jimmy Brown
June 08, 2025
Service was excellent……And price was great The check in time was slow as was the loaner car return but overall it was a very good experience Thanks time was slow as was the loaner car return but overall it was a very good experience Thanks More
by doresgd
Employees Worked With
Brandon
