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BMW North Scottsdale

Phoenix, AZ

4.8
581 Reviews

18018 N. Scottsdale Road

Phoenix, AZ

85054

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Showing 581 reviews

December 29, 2023

Donell was great, Sales Manager dropped the ball and the sale fell through. I bought a car at a different dealer. More

by taford22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Covey
Apr 12, 2024 -

BMW North Scottsdale responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at BMW North Scottsdale and am glad you had positive interactions with your Sales Advisor. I would, however, like the opportunity to learn more about your overall experience while shopping for a new vehicle. Can you please send your contact information to me? I look forward to hearing from you. Steven Khouri General Manager BMW North Scottsdale SKhouri@penskeautomotive.com

December 28, 2023

Lots of person to person, communication and little dealing with a computer. A computer answering your phones is just too much! More

by Jkonwiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Gonzales
Apr 12, 2024 -

BMW North Scottsdale responded

We appreciate your 5-star review. At BMW North Scottsdale, we value human-centered service and steer clear of automated phone systems to execute our operations smoothly. Thanks for recognizing this aspect of our approach!

December 24, 2023

This is my 5th BMW from North Scottsdale. I wouldn’t go anywhere else. Scott Bilgo is the best and has been my “go to” each time. More

by Sphughes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Bilgo, Eric Rasen
Apr 12, 2024 -

BMW North Scottsdale responded

We appreciate your continued trust in us and especially in Scott Bilgo. BMW North Scottsdale is always here for you. Thank you for the high rating!

December 20, 2023

Fast, friendly, easy to work with. If your looking for a new car I could not recommend going to BMW North Scottsdale enough. More

by Joe P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damin Muzur
Apr 12, 2024 -

BMW North Scottsdale responded

We appreciate your kind words. BMW North Scottsdale values swift and friendly service. Wishing you many joyous rides in your new car!

December 05, 2023

Sales people were very professional and polite. Returned calls promptly and was easy to work with. More

by Jim Walworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jayson matis
Dec 06, 2023 -

BMW North Scottsdale responded

We're glad the professionalism and promptness of our sales team at BMW North Scottsdale met your expectations. Thank you for trusting us. Your satisfaction is important.

December 04, 2023

Scott was easy to work with. I was in and out of the dealership within an hour and it was the smoothest new car purchase I’ve ever had. Thank you Scott ! More

by rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Bilgo
Dec 04, 2023 -

BMW North Scottsdale responded

We appreciate your positive feedback about the timely service at BMW North Scottsdale. It's always good to hear that our staff made car buying a smooth process. Thank you for choosing us!

December 04, 2023

Cannot say enough great things about our experience here! Brando was super professional, incredibly helpful with great communication, and helped us find exactly what we wanted at a great price. 10/10 would r More

by Itsmarie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brando Oshana, Bill Van
Dec 04, 2023 -

BMW North Scottsdale responded

We appreciate your positive feedback about BMW North Scottsdale, including our professional staff and inventory options. The fact that we met your expectations is always rewarding to hear for the team. We hope you enjoy your new purchase, thank you once again for the generous words!

December 03, 2023

We were met promptly at our appt time. Geoffrey explored our interest and expectations regarding several certified pre-owned vehicles, answered our questions, and searched locations of the More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey
Dec 03, 2023 -

BMW North Scottsdale responded

We appreciate your comprehensive review highlighting the positive and professional support you encountered during your visit at BMW North Scottsdale. Our staff always strives to ensure our customers' needs remain a priority, efficiently guiding through all stages of the purchase process for certified pre-owned vehicles. Your recommendation means a lot to us, thank you indeed.

December 03, 2023

Good experience - would recommend to others for their car purchase in the future. Thank you More

by kyle
Recommend Dealer
Yes
Employees Worked With
Wyatt
Dec 03, 2023 -

BMW North Scottsdale responded

We appreciate your kind remarks and recommendation. It's wonderful you had a good experience at BMW North Scottsdale.

December 01, 2023

Excellent service from beginning to end. Made car buying a great experience by constantly keeping me up to date and responding in timely fashion More

by DanSch74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Gonzalez
Dec 01, 2023 -

BMW North Scottsdale responded

It warms us to know you found the service at BMW North Scottsdale worthwhile. Your testament validates our goal of keeping customers informed throughout their car-buying journey. Thank you for choosing us.

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