BMW North Scottsdale

The service department is the reason I continue to purchase my BMWs from this dealership. The vehicles sell themselves if it's not your first BMW purchase. Service after the sale is how you keep you purchase my BMWs from this dealership. The vehicles sell themselves if it's not your first BMW purchase. Service after the sale is how you keep your customers loyal. BMW North Scottsdale is an excellent dealership - all the way around. More

Peter listened to us. He understood our goals of finding the best combination of low miles and remaining factory warranty within our price range. He searched the entire inventory of automobiles and clearly the best combination of low miles and remaining factory warranty within our price range. He searched the entire inventory of automobiles and clearly explained the options. We will revisit Peter when our 5-Series approaches our mileage limit and will trust his advice again. More

The experience was worth the special trip from Minneapolis. The sales people were the best. The finance person found a good rate. All around, it was wonderful to work with your team. I develop Minneapolis. The sales people were the best. The finance person found a good rate. All around, it was wonderful to work with your team. I developed a sense of trust with these guys. As far as future luxury car purchases are concerned, I'll make these guys my first choice. More

The approach is transparent More

Peter is very knowledgeable and genuine. He was very in-tune with exactly what I wanted in a used Z4. He has a very easy going nature and is not pushy. From a woman who hates the process of buying a n in-tune with exactly what I wanted in a used Z4. He has a very easy going nature and is not pushy. From a woman who hates the process of buying a new or used car, I would have to say that interacting with Peter made the experience pleasurable and hassle-free. Sometimes car salesmen have a way of "talking down" to women, and Peter answered even my most basic (and somtime stupid questions) without making me feel uncomfortable. He promptly replied to my e-mails, which is a rarity in the business world today. More

This is our 2nd BMW and my first time working with BMW of N. Scottsdale. After doing my research online and finding the car I wanted, I got in contact with Peter Cramer and Jack Guthrie and set an appointmen N. Scottsdale. After doing my research online and finding the car I wanted, I got in contact with Peter Cramer and Jack Guthrie and set an appointment to come in for a test drive. I ended up driving the car home that night after only a few hours. Buying a car from them was honestly a pleasant, no hassle and informative experience, and I drove home feeling good about my purchase. More

Steve Backman has been my service advisor for over 6 years and has helped me with service appointments, problems with my car and general advice as to what is imperative so far as immediate service is co years and has helped me with service appointments, problems with my car and general advice as to what is imperative so far as immediate service is concerned. He always greets me in a friendly, yet courteous and professional manner. Steve takes the time to describe (in laymens terms) the service my vehicle requires. He also will call me if there are any unforseen service issues. I would highly recommend Steve and BMW North Scottsdale to anyone interested in owning or leasing a BMW. You won't be disappointed! More

I've had the same car for 13 years and the only reason i was in the market for a new one was because my jeep wrangler did not have any A/C. So i was fairly new to the whole car buying process and had nothin was in the market for a new one was because my jeep wrangler did not have any A/C. So i was fairly new to the whole car buying process and had nothing specific in mind. Plus my expectations regarding the whole car buying experience were in accordance with the typical stereotypes. i checked out a few places and the BMW dealership here was like nothing else. they blew all the others away. they were honest, not pushy, and willing to work with me in any way i needed to in order to accomodate my desires. they knew they had a great product and equally great customer service, so it is easy for them to work with you. plus the best part, they treat you like a king. no matter if you bought the cheapest car or the most expensive one on the lot, you feel pampered and that there whole purpose there is to serve you and your needs and that you are there most important customer. I would highly recommend this dealership and BMW to anyone and I can see myself remaining in the family here for a long time to come. More

My husband and I came in on Saturday to trade my X3. We had the pleasure of working with John Sarno. As unpleasant as the car-buying experience has been for me in the past, this experience was completely had the pleasure of working with John Sarno. As unpleasant as the car-buying experience has been for me in the past, this experience was completely different, thanks to John. He had the patience to work with me and my specific situation. He found the vehicle that best suited my personal and financing needs, all the while making sure we were comfortable and happy. Thanks John! Christy More

I have purchased both our 2005 X5 and 2002 M3 and have had them serviced at Scottsdale North since they were new and I have nothing but praise and gratitude for the service that I have received at the dea had them serviced at Scottsdale North since they were new and I have nothing but praise and gratitude for the service that I have received at the dearlership through my service manager, Gary Katzenberger and the sales manager,Jack Guthrie. They are always courteous and accomadating and provide excellent care of our cars. The employees of this dearlership in all the departments seem interested in developing warm relationships with their clients. I continue to recommend both the buying and service experience at Scottsdale North BMW to anyone interested in BMWs. More