BMW North Scottsdale

Scott is always willing to go the extra mile for me. He stays in contact with me so I don't just feel like a transaction. This was my second purchase with Scott and he will be the only one I buy my BMWs f stays in contact with me so I don't just feel like a transaction. This was my second purchase with Scott and he will be the only one I buy my BMWs from. I tell everyone I know about the great service at BMW of North Scottsdale. Thanks! More

I highly recommend BMW North Scottsdale and especially Steve Backman (Sevice Consultant). I have been buying and servicing my BMW's for over 8 years now, and throughout this time, Steve Backman has been t Steve Backman (Sevice Consultant). I have been buying and servicing my BMW's for over 8 years now, and throughout this time, Steve Backman has been the most knowledgeable and helpful service consultant I have EVER worked with! He's incredibly helpful, caring, efficient and has just has exemplary customer service skills! More

I called on a Fri @ 3pm because my front passenger side window was suddenly stuck in the down position - a serious problem in Scottsdale, Arizona in August! Steve Bachman had me bring it right in. I coul window was suddenly stuck in the down position - a serious problem in Scottsdale, Arizona in August! Steve Bachman had me bring it right in. I could have had my car back in 45 minutes, but a routine safety check determined that my car's "front axle C/V boot" was torn and leaking oil. (Repair for this item was covered under my extended maintenance warranty). I had my car back less than 24 hours later (BMW North Scottsdale has Saturday service hours until 2pm) with the aforementioned items fixed, plus a few smaller items that I wasn't going to bother with unless I was already leaving my car with them for an extended period. To top it off, Steve had arranged for me to have a BMW loaner instead of the standard Hertz Rent-A-Car (from the on-site facility) that I usually get. This made turning over my car not only much more convenient, but (almost) a pleasurable experience, especially since when I got my car back, it had received the premium car wash. Steve Bachman has been my service coordinator for 6 years now and always takes care of me. He is knowledgeable, friendly and efficient. Finally, I really like the new "Know Your Vehicle" printout that North Scottsdale BMW has recently started distributing. It is an easy-to-read 5-page document that summarizes all the information on my vehicle (year, model, mileage, VIN, and various specs), a list of the problems I told them about, the inspection results, recommended "treatment plan," and a summary of the costs of services. Everything is clear and up-front. Keep up the good work Steve and North Scottsdale BMW! You've never given me a reason to seek out a different dealership. More

This is by far the best car buying experience I have had. The staff at N. Scottsdale was so professional and personable. From Michelle, the receptionist, to our "sales butler," James (who explained every but The staff at N. Scottsdale was so professional and personable. From Michelle, the receptionist, to our "sales butler," James (who explained every button and lever). Our sales associate, Peter Cramer, was refreshingly upfront and worked with us to get the deal that was fair to both them and us. He treated us like we were buying top-of-line, even though we were not. More

I have purchased four BMWs from dealers over the Internet and I can say w/o any qualification that dealing with BMW North Scottsdale was the best buying experience I have had. Bob Atanasio is a SUPER guy an and I can say w/o any qualification that dealing with BMW North Scottsdale was the best buying experience I have had. Bob Atanasio is a SUPER guy and made the transaction totally painless. I would recommend these guys to anyone. More

With years of Infiniti, Lexus, and Mercedes vehicles, this is my first BMW experience. North Scottsdale BMW has simply ouutstanding customer service and top-notch professionalism in their sales approac this is my first BMW experience. North Scottsdale BMW has simply ouutstanding customer service and top-notch professionalism in their sales approach. No hassles. No bumping. Highly recommended! Bob was GREAT! Steve in Finance was GREAT! Dean in Parts was also GREAT! Tony also did an outstanding review of the car for me! One of if not THE best car buying experience I've had. More

This was my first experience buying a car I found on the internet and being from out of state added to my apprehension. Bob quickly calmed my fears and made this my most enjoyable car purchase in 40 years. internet and being from out of state added to my apprehension. Bob quickly calmed my fears and made this my most enjoyable car purchase in 40 years. From my arrival at the airport to when I started home in my “pre-owned” Corvette I was truly amazed with the professionalism and courtesy of the dealership staff. I will be recommending Bob and this dealership to all my friends for their next car purchase. More

Joe worked with me for several hours to come to a deal that I could afford and was always extremly professional. I would recommend him to friends and family. Frank, in finance explained offers without bei that I could afford and was always extremly professional. I would recommend him to friends and family. Frank, in finance explained offers without being pushy, which is nice when you are at the last part of making a deal happen. More

My overall experience was great! I was given all the attention I needed. They really worked with me to get the price I was looking for, later to find out it was actually going to be cheaper! Wow, what attention I needed. They really worked with me to get the price I was looking for, later to find out it was actually going to be cheaper! Wow, what a surprise!! This was my first BMW, and, what can I say, I'm sold. Loyal customer from now on. Will be in the market for a second BMW in the next few years and I will be going to BMW North Scottsdale. More

My visit to BMW North Scottsdale was to buy a new battery. From the minute I pulled up I was greeted with a smiling face from the service person. He took all my information down and then walked me battery. From the minute I pulled up I was greeted with a smiling face from the service person. He took all my information down and then walked me into to talk to my personal service person "Matt Martin". Matt explained to me what was going to happen and put me in a loaner car and sent me on my way. He told me he would check everything out. I got a call from Matt the following day and he advised me that not only did I need a new battery but that also I had been driving on a really bad tire that needed to be changed. Matt also had the oil changed, a power steering hose fixed, and the tire replaced. I can't imagine driving any other car than a BMW. The service department is awesome. More