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BMW North Scottsdale

Phoenix, AZ

4.8
588 Reviews

18018 N. Scottsdale Road

Phoenix, AZ

85054

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Showing 588 reviews

November 30, 2009

My wife and I went to BMW North Scottsdale specifically to test drive, and possibly purchase, a used 2007 3 Series wagon listed on their web site. We were greeted after entering the store by Bob Atanasio. More

by sxc52
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Atanasio
Mar 17, 2010 -

BMW North Scottsdale responded

The three words every GM wants to hear are all in your review - "courteous, repsectful and friendly." Thank you so very much for sharing this and for being our customer. Jack Guthrie General Manager

November 30, 2009

This dealer went way beyond what is expected in a transaction. It is my 22nd BMW (not all new) and this was the best new car purchasing experience yet. The sales rep, Robin Sarno, was the best inform More

by johnkjos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
6 or 7, Robin Sarno
Mar 17, 2010 -

BMW North Scottsdale responded

Did you say 22nd BMW? I think that actually qualifies you for "expert witness" testimony if there were ever a legal proceding, right? With that level of BMW experience, your comments about Robin and the rest of the staff mean just that much more. Thank you for taking the time to share them. Jack Guthrie General Manager

October 04, 2009

My wife and I decided to look at cars and we were specifically in the market for a BMW. As I had researched the BMW 750 on the internet, I had an idea of what to look for. We went to a couple of "dea More

by Adrian Fitch
Recommend Dealer
Yes
Employees Worked With
Peter Cramer, Peter Cramer
October 03, 2009

My wife and I decided to look at cars and we were specifically in the market for a BMW. As I had researched the BMW 750 on the internet, I had an idea of what to look for. We went to a couple of "dea More

by Adrian Fitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Cramer, Peter Cramer
Oct 07, 2009 -

BMW North Scottsdale responded

Adrian and Gwen, This is the kind of feedback that we LIVE for at our dealership - I can't thank you enough for sharing your story. We are proud to be the first dealer to provide you with a "remorse free" experience - I hope the first of many. I and the General Manager, Jack, will personally thank Peter for his role in making and keeping you both as BMW North Scottsdale clients. Enjoy that 7-series! What a great car that we get to represent. Warm Regards, Kate Tallman Internet Sales Manager BMW North Scottsdale 480-538-3937

September 26, 2009

We had such a pleasant experience at BMW North Scottsdale. After searching for a car for 2 months through other dealers we met Bob and boy was he ever a breath of fresh air! He got us into the p More

by jillison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Atanasio
Sep 26, 2009 -

BMW North Scottsdale responded

Bob makes every effort to do what the customer wants, and that is to be treated with sincere respect and a smile. He tells me this is easy to do because he works with the worlds best customers, folks like you. Thanks for your kind comments. Jack Guthrie General Manager

September 18, 2009

Bob was great!!! I love my BMW and will probably be a BMW driver for life. Bob was not pushy like most sales persons, instead he was very professional and it was a very enjoyable experience purchasing my fir More

by whitney.lebowitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob A
Sep 26, 2009 -

BMW North Scottsdale responded

Bob is great, we both agree on that. He has a secret though, he absolutley loves what he does, and that is in assisting great custmers. Thanks for being one. Jack Guthrie General Manager

September 10, 2009

I have leased or purchased 5 new BMW's over the past 15 years. Yami Turner is the best of the best. Dont leas, purchase or buy till you meet her! No pressure, no worries, just a great experience. thx More

by srusnak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yami Turner, Yami Turner
Sep 16, 2009 -

BMW North Scottsdale responded

I have to say that we are thrilled that our dealership and Yami have made you so happy. This is exactly what we come to work for everyday. Thank you, not only for your business, but also for the amazing feedback! Great experiences like this are two sided and as much as we loved working with you on this BMW, we will also love working with you on each service visit and all of your future vehicles. Thank you, again. Kate Tallman Internet Sales Manager BMW North Scottsdale

September 09, 2009

I stopped in to this dealership on a whim while visiting from Kansas. I had been looking for a low-mile 2007 335 and they happened to have one in stock when I stopped by - Peter happened to be there and ca More

by radunne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Cramer, Peter Cramer
Sep 26, 2009 -

BMW North Scottsdale responded

While this isn't Kansas, we have some great midwestern ethics, like honesty, doing it right and taking care of the customer. Obviously you found those qualities in Peter, we do. Thanks for becoming a member of our family. Jack Guthrie General Manager

September 09, 2009

Peter was very friendly, helpful, knowledgeable, and made the experience as smooth as possible. We would recommend him to anyone. During the test drive he demonstrated all vehicle features and emphasized saf More

by STEVENJKAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Cramer, Peter Cramer
Sep 17, 2009 -

BMW North Scottsdale responded

Steven, This is wonderful to hear. Thank you so much for the positive feedback about our dealership and Peter Cramer! We very simply want you to be happy - I am so happy to hear that this was accomplished. We will look forward to seeing you when you are in for service and for any other needs that you may have along the way. Warm Regards, Kate Tallman Internet Sales Manager

August 27, 2009

Great dealership. Great personnel. Very knowledgeable both in sales, Peter Cramer, and Service, Eric Rasen. Dealership is top notch, from the receptionist to Sales, to Service, to Parts. I had previousl More

by croderique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Cramer, Eric Rasen, Peter Cramer, Eric Rasen
Sep 26, 2009 -

BMW North Scottsdale responded

One of the great things about being in this business is dealing with great customers. Thanks for being one of them. Peter, Eric and the whole team enjoy working with you and all our other fine customers. Thanks for being one of them. Jack Guthrie General Manager

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