BMW North Scottsdale
Phoenix, AZ
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With years of Infiniti, Lexus, and Mercedes vehicles, this is my first BMW experience. North Scottsdale BMW has simply ouutstanding customer service and top-notch professionalism in their sales approac this is my first BMW experience. North Scottsdale BMW has simply ouutstanding customer service and top-notch professionalism in their sales approach. No hassles. No bumping. Highly recommended! Bob was GREAT! Steve in Finance was GREAT! Dean in Parts was also GREAT! Tony also did an outstanding review of the car for me! One of if not THE best car buying experience I've had. More
This was my first experience buying a car I found on the internet and being from out of state added to my apprehension. Bob quickly calmed my fears and made this my most enjoyable car purchase in 40 years. internet and being from out of state added to my apprehension. Bob quickly calmed my fears and made this my most enjoyable car purchase in 40 years. From my arrival at the airport to when I started home in my “pre-owned” Corvette I was truly amazed with the professionalism and courtesy of the dealership staff. I will be recommending Bob and this dealership to all my friends for their next car purchase. More
Joe worked with me for several hours to come to a deal that I could afford and was always extremly professional. I would recommend him to friends and family. Frank, in finance explained offers without bei that I could afford and was always extremly professional. I would recommend him to friends and family. Frank, in finance explained offers without being pushy, which is nice when you are at the last part of making a deal happen. More
My visit to BMW North Scottsdale was to buy a new battery. From the minute I pulled up I was greeted with a smiling face from the service person. He took all my information down and then walked me battery. From the minute I pulled up I was greeted with a smiling face from the service person. He took all my information down and then walked me into to talk to my personal service person "Matt Martin". Matt explained to me what was going to happen and put me in a loaner car and sent me on my way. He told me he would check everything out. I got a call from Matt the following day and he advised me that not only did I need a new battery but that also I had been driving on a really bad tire that needed to be changed. Matt also had the oil changed, a power steering hose fixed, and the tire replaced. I can't imagine driving any other car than a BMW. The service department is awesome. More
My overall experience was great! I was given all the attention I needed. They really worked with me to get the price I was looking for, later to find out it was actually going to be cheaper! Wow, what attention I needed. They really worked with me to get the price I was looking for, later to find out it was actually going to be cheaper! Wow, what a surprise!! This was my first BMW, and, what can I say, I'm sold. Loyal customer from now on. Will be in the market for a second BMW in the next few years and I will be going to BMW North Scottsdale. More
My overall experience was great! I was given all the attention I needed. They really worked with me to get the price I was looking for, later to find out it was actually going to be cheaper! Wow, what a attention I needed. They really worked with me to get the price I was looking for, later to find out it was actually going to be cheaper! Wow, what a surprise!! This was my first BMW, and, what can I say, I'm sold. Loyal customer from now on. Will be in the market for a second BMW in the next few years and I will be going to BMW North Scottsdale. More
My salesman, Brad Reicks, is very knowledgeable and passionate about BMWs, which made it a pleasure to work with him in purchasing my first BMW. It took less than an hour to take a test drive and make passionate about BMWs, which made it a pleasure to work with him in purchasing my first BMW. It took less than an hour to take a test drive and make a deal. I wish I could remember the name of the person that walked me through the features of the car when I picked it up because he did an outstanding job. He even took the time to set up the Bluetooth on my cell phone. The whole process was a very enjoyable experience and I highly recommend this dealership. More
I have been dealing with Steve since I purchased my car in 2003. He has always treated me with the utmost respect and has been very honest and fair. Even if I didnt like the news he was giving me I knew in 2003. He has always treated me with the utmost respect and has been very honest and fair. Even if I didnt like the news he was giving me I knew that I could trust him because of his forthcoming nature. I have delt with a few other advisers out of scheduling conflicts and they were also very good but no one has come close to the same level of customer service as Steve. As a whole the entire service department does an outstanding job there and I am glad that i am able to bring my car there. More
We were very pleased with the overall experience of buying our new BMW from this dealership. Our salesman was very personable and helpful as was the financial manager who presented additional options buying our new BMW from this dealership. Our salesman was very personable and helpful as was the financial manager who presented additional options clearly but without pressure. The actual delivery of the car was in itself a special experience enhanced by the knowledge of Tony, the young man who explained all the car's features. We were very pleased with all aspects of this transaction and would not hesitate to recommend this dealership to others. More
From the beginning of my BMW purchase to having my car serviced - BMW North Scottsdale has been absolutely awesome!! My Service advisor Eric Rasen and the other staff at North Scottsdale always makes me serviced - BMW North Scottsdale has been absolutely awesome!! My Service advisor Eric Rasen and the other staff at North Scottsdale always makes me feel welcome and is concerned about my issues. The service has always been handled in a professional, personal manner and I have NEVER been disappointed with the return of my vehicle. I would love to thank everyone for a job WELL done!! With all of my vehicles that I have owned BMW North Scottsdale has NO competition with sales or service. I will purchase my next vehicle at BMW North Scottsdale!! More