BMW North Scottsdale

I stopped in to this dealership on a whim while visiting from Kansas. I had been looking for a low-mile 2007 335 and they happened to have one in stock when I stopped by - Peter happened to be there and ca from Kansas. I had been looking for a low-mile 2007 335 and they happened to have one in stock when I stopped by - Peter happened to be there and came over to see if I needed help. He was very helpful and enjoyable from the moment I walked in. After an outstanding demo drive with him and a little time discussing price, we arrived at a deal and I canceled my flight back to Kansas and drove my new (to me, anyway) car home - what a blast that was! I financed it through BMW at a great rate with no issues whatsoever - everyone else at the dealership was extremely helpful throughout the process. I can honestly say I enjoyed dealing with Peter more than any other salesperson I've ever dealt with when purchasing a vehicle. I'll definitely recommend him and this dealership to others! More

Peter was very friendly, helpful, knowledgeable, and made the experience as smooth as possible. We would recommend him to anyone. During the test drive he demonstrated all vehicle features and emphasized saf the experience as smooth as possible. We would recommend him to anyone. During the test drive he demonstrated all vehicle features and emphasized safety. The entire staff were highly competent and the dealership was extremely neat and clean. More

Great dealership. Great personnel. Very knowledgeable both in sales, Peter Cramer, and Service, Eric Rasen. Dealership is top notch, from the receptionist to Sales, to Service, to Parts. I had previousl both in sales, Peter Cramer, and Service, Eric Rasen. Dealership is top notch, from the receptionist to Sales, to Service, to Parts. I had previously dealt with a Lexus dealer and this BMW dealership is even more attentive and better informed about their product. More

Scott is always willing to go the extra mile for me. He stays in contact with me so I don't just feel like a transaction. This was my second purchase with Scott and he will be the only one I buy my BMWs f stays in contact with me so I don't just feel like a transaction. This was my second purchase with Scott and he will be the only one I buy my BMWs from. I tell everyone I know about the great service at BMW of North Scottsdale. Thanks! More

I highly recommend BMW North Scottsdale and especially Steve Backman (Sevice Consultant). I have been buying and servicing my BMW's for over 8 years now, and throughout this time, Steve Backman has been t Steve Backman (Sevice Consultant). I have been buying and servicing my BMW's for over 8 years now, and throughout this time, Steve Backman has been the most knowledgeable and helpful service consultant I have EVER worked with! He's incredibly helpful, caring, efficient and has just has exemplary customer service skills! More

I called on a Fri @ 3pm because my front passenger side window was suddenly stuck in the down position - a serious problem in Scottsdale, Arizona in August! Steve Bachman had me bring it right in. I coul window was suddenly stuck in the down position - a serious problem in Scottsdale, Arizona in August! Steve Bachman had me bring it right in. I could have had my car back in 45 minutes, but a routine safety check determined that my car's "front axle C/V boot" was torn and leaking oil. (Repair for this item was covered under my extended maintenance warranty). I had my car back less than 24 hours later (BMW North Scottsdale has Saturday service hours until 2pm) with the aforementioned items fixed, plus a few smaller items that I wasn't going to bother with unless I was already leaving my car with them for an extended period. To top it off, Steve had arranged for me to have a BMW loaner instead of the standard Hertz Rent-A-Car (from the on-site facility) that I usually get. This made turning over my car not only much more convenient, but (almost) a pleasurable experience, especially since when I got my car back, it had received the premium car wash. Steve Bachman has been my service coordinator for 6 years now and always takes care of me. He is knowledgeable, friendly and efficient. Finally, I really like the new "Know Your Vehicle" printout that North Scottsdale BMW has recently started distributing. It is an easy-to-read 5-page document that summarizes all the information on my vehicle (year, model, mileage, VIN, and various specs), a list of the problems I told them about, the inspection results, recommended "treatment plan," and a summary of the costs of services. Everything is clear and up-front. Keep up the good work Steve and North Scottsdale BMW! You've never given me a reason to seek out a different dealership. More

This is by far the best car buying experience I have had. The staff at N. Scottsdale was so professional and personable. From Michelle, the receptionist, to our "sales butler," James (who explained every but The staff at N. Scottsdale was so professional and personable. From Michelle, the receptionist, to our "sales butler," James (who explained every button and lever). Our sales associate, Peter Cramer, was refreshingly upfront and worked with us to get the deal that was fair to both them and us. He treated us like we were buying top-of-line, even though we were not. More

I have purchased four BMWs from dealers over the Internet and I can say w/o any qualification that dealing with BMW North Scottsdale was the best buying experience I have had. Bob Atanasio is a SUPER guy an and I can say w/o any qualification that dealing with BMW North Scottsdale was the best buying experience I have had. Bob Atanasio is a SUPER guy and made the transaction totally painless. I would recommend these guys to anyone. More

With years of Infiniti, Lexus, and Mercedes vehicles, this is my first BMW experience. North Scottsdale BMW has simply ouutstanding customer service and top-notch professionalism in their sales approac this is my first BMW experience. North Scottsdale BMW has simply ouutstanding customer service and top-notch professionalism in their sales approach. No hassles. No bumping. Highly recommended! Bob was GREAT! Steve in Finance was GREAT! Dean in Parts was also GREAT! Tony also did an outstanding review of the car for me! One of if not THE best car buying experience I've had. More

This was my first experience buying a car I found on the internet and being from out of state added to my apprehension. Bob quickly calmed my fears and made this my most enjoyable car purchase in 40 years. internet and being from out of state added to my apprehension. Bob quickly calmed my fears and made this my most enjoyable car purchase in 40 years. From my arrival at the airport to when I started home in my “pre-owned” Corvette I was truly amazed with the professionalism and courtesy of the dealership staff. I will be recommending Bob and this dealership to all my friends for their next car purchase. More