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BMW North Scottsdale

Phoenix, AZ

4.8
573 Reviews

18018 N. Scottsdale Road

Phoenix, AZ

85054

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Showing 573 reviews

August 10, 2009

With years of Infiniti, Lexus, and Mercedes vehicles, this is my first BMW experience. North Scottsdale BMW has simply ouutstanding customer service and top-notch professionalism in their sales approac More

by thayman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Tony Nieto
Aug 27, 2009 -

BMW North Scottsdale responded

You being happy is of the utmost importance to us. Thanks for letting us know that you are. Thanks for letting us be your car company. Jack Guthrie General Manager

August 03, 2009

This was my first experience buying a car I found on the internet and being from out of state added to my apprehension. Bob quickly calmed my fears and made this my most enjoyable car purchase in 40 years. More

by rivenburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Atanasio
Aug 27, 2009 -

BMW North Scottsdale responded

We are absolutely delighted that you are happy with us. Thanks for letting us know. Welcome to our family of satisfied customers. Jack Guthrie General Manager

August 01, 2009

Joe worked with me for several hours to come to a deal that I could afford and was always extremly professional. I would recommend him to friends and family. Frank, in finance explained offers without bei More

by jjferro2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mallo, Frank Nyrkkanen
Aug 27, 2009 -

BMW North Scottsdale responded

It is really nice that you let us know how you felt about the way Joe and Frank treated you. It is what we expect too. Congratulations on your new BMW. Jack Guthrie General Manager

July 30, 2009

My visit to BMW North Scottsdale was to buy a new battery. From the minute I pulled up I was greeted with a smiling face from the service person. He took all my information down and then walked me More

by makeelan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt , Matt Martin
Aug 27, 2009 -

BMW North Scottsdale responded

Matt is awesome, thanks for letting us know you feel that way too. We appreciate your business. Jack Guthrie General Manager

July 30, 2009

My overall experience was great! I was given all the attention I needed. They really worked with me to get the price I was looking for, later to find out it was actually going to be cheaper! Wow, what More

by rbonillas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Scott, Kristin Newton, James butler, Charlie Scott
Aug 27, 2009 -

BMW North Scottsdale responded

Wow, we love great experiences, we work hard to make them that way. Thanks for letting us know that we did our job. More than that, welcome to the family. Jack Guthrie General Manager

July 30, 2009

My overall experience was great! I was given all the attention I needed. They really worked with me to get the price I was looking for, later to find out it was actually going to be cheaper! Wow, what a More

by drbonillas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Scott, Kristin Newton, James butler, Charlie Scott, James Butler, Kristin Newton
Sep 26, 2009 -

BMW North Scottsdale responded

Charlie, Kristin and Jim are super aren't they. We appreciate your comments very much. Thanks for joining the BMW North Scottsdale Family Jack Guthrie General Manager

July 29, 2009

My salesman, Brad Reicks, is very knowledgeable and passionate about BMWs, which made it a pleasure to work with him in purchasing my first BMW. It took less than an hour to take a test drive and make More

by jimtuton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Reicks, Brad Reicks
Aug 27, 2009 -

BMW North Scottsdale responded

Jim, I sincerely appreciate your taking the time to let us know that Brad did a good job for you. The person who delivered your car was either Tony or Jim, they do great too. Thanks for being a customer of our business. Jack Guthrie General Manager

July 26, 2009

I have been dealing with Steve since I purchased my car in 2003. He has always treated me with the utmost respect and has been very honest and fair. Even if I didnt like the news he was giving me I knew More

by dsloan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Backman, Steve Backman
Aug 27, 2009 -

BMW North Scottsdale responded

Steve is awesome isn't he. Thanks for calling out about him. We are very happy that you are pleased with him and us. Thanks for continuing with our business. Jack Guthrie General Manager

July 26, 2009

We were very pleased with the overall experience of buying our new BMW from this dealership. Our salesman was very personable and helpful as was the financial manager who presented additional options More

by raffles325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mallo, John ? sales manager,Brian Peters, John Spiltek, Brian Peters
Aug 26, 2009 -

BMW North Scottsdale responded

We at BMW North Scottsdale are very pleased that we earned your trust and goodwill. We will continue to work at doing so. Thanks for joining our family. Jack Guthrie General Manager

July 24, 2009

From the beginning of my BMW purchase to having my car serviced - BMW North Scottsdale has been absolutely awesome!! My Service advisor Eric Rasen and the other staff at North Scottsdale always makes me More

by kmarino5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rasen
Aug 26, 2009 -

BMW North Scottsdale responded

It is easy to take care of great customers like you, thanks for voicing your opinion of our folks here at BMW North Scottsdale. We appreciate it. We will keep working to earn your trust. Jack Guthrie General Manager

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