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BMW North Scottsdale
Phoenix, AZ
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We bought this BMW X-5 NEW in another state from a Penske owned dealer. Scottsdale BMW has refused to honor the factory warranty. They have refused to honor the extended warranty even though it was purchas owned dealer. Scottsdale BMW has refused to honor the factory warranty. They have refused to honor the extended warranty even though it was purchased from another Penske owned dealer. We will be buying a new SUV as my wife is a realtor and it will NOT be a BMW. More
A wonderful overall experience, got treated to a test drive where I actually drove the car, came in with an advertised special but was pleasantly pleased with no bait and switch. Great overview of cars drive where I actually drove the car, came in with an advertised special but was pleasantly pleased with no bait and switch. Great overview of cars features and use after purchase, very friendly staff. A highly recommended place to buy your next BMW. More
Have owned a BMW for the past 3 years and just leased a new one. Sales people are great, the service team is great and they are always willing to go the extra mile to help out! Sales team was great as wel new one. Sales people are great, the service team is great and they are always willing to go the extra mile to help out! Sales team was great as well and went above and beyond to help me get into my new car! More
I was thinking about getting a BMW for some time. When I saw the 2010 model clearance promotions they were offering I decided it was time to act. It was the smoothest and most efficient new car buying exper saw the 2010 model clearance promotions they were offering I decided it was time to act. It was the smoothest and most efficient new car buying experience I've ever had. And the dealership made sure I knew all about the proper operation of all the car's features before I drove off the lot. More
Great experirence for the 6+ years we have dealt with them Their service department has always been extremely helpful and our experience with Robin the sale person was excellent! Many different models them Their service department has always been extremely helpful and our experience with Robin the sale person was excellent! Many different models to choose from which left us with many excellent choices in cars. More
Very professional service from sales to finance to detailing, excellent product knowledge, and made me feel very comfortable making my selection an purchase. There was no pressure, but instead, a gre detailing, excellent product knowledge, and made me feel very comfortable making my selection an purchase. There was no pressure, but instead, a great deal of patience in explaining the cars, all of the options, and giving me a good understanding of the relative values. More
The entire experience was excellent. From the minute we walked in the door until we drove out with our new BMW (which we did had not anticipating buying!), we were treated with courtesy, professional pride walked in the door until we drove out with our new BMW (which we did had not anticipating buying!), we were treated with courtesy, professional pride and honesty. My wife and I would recommend this dealership to anyone. More
We had a great experience buying our CPO 08 x3. Jerry Peyman was very professional and easy to work with. He, James Butler and Frank Nyrkkanen stayed after closing hours to accommodate our schedule. Mr Peyman was very professional and easy to work with. He, James Butler and Frank Nyrkkanen stayed after closing hours to accommodate our schedule. Mr. Peyman and Mr. Butler took the time, despite the late hour, to go over all of the features and details of the car with us. This dealership will definitely be our first stop when we are ready to replace our other car. More
BMW North Scottsdale has everything a car buyer needs. Fantastic facilities, a vast selection, and an extraordinarily knowledgeable staff that helped make my dream car mine. Past experiences at other deal Fantastic facilities, a vast selection, and an extraordinarily knowledgeable staff that helped make my dream car mine. Past experiences at other dealerships seemed to never end, with the constant back and forth that comes with negotiating. But the sales team of Scott Bilgo and Ashley Norton made it a quick and painless process that was almost too easy. I can wait until my next dream car comes out. More
Scott and his assistant, Ashley, worked really hard to earn our business. We had contacted five BMW dealers to find the best value on a X5 35d. Some of the other dealers tried to sell us on what they had earn our business. We had contacted five BMW dealers to find the best value on a X5 35d. Some of the other dealers tried to sell us on what they had in inventory, not what we wanted. Scott took all of our information, provided us with some very helpful facts which we did not know and made this the most pleasurable purchase of a vehicle we have had. This was important to us since we live in Michigan, had bought a number of Jaguars and Fords through my wife's brother since he worked at Ford, plus we bought the car over the internet. They truly exceeded our expectations and provided us with the best possible experience we have had in this area. They continue to follow-up to insure everything is going well and have offered to have us return for additional orientation on the vehicle if we wanted it. We plan on going back to them in the fall to get a convertible which we will garage here in Arizona. However, our X5 will always go with us; it is a great vehicle and we love it. More