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BMW North Scottsdale

Phoenix, AZ

4.8
573 Reviews

18018 N. Scottsdale Road

Phoenix, AZ

85054

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Showing 573 reviews

September 18, 2009

Bob was great!!! I love my BMW and will probably be a BMW driver for life. Bob was not pushy like most sales persons, instead he was very professional and it was a very enjoyable experience purchasing my fir More

by whitney.lebowitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob A
Sep 26, 2009 -

BMW North Scottsdale responded

Bob is great, we both agree on that. He has a secret though, he absolutley loves what he does, and that is in assisting great custmers. Thanks for being one. Jack Guthrie General Manager

September 10, 2009

I have leased or purchased 5 new BMW's over the past 15 years. Yami Turner is the best of the best. Dont leas, purchase or buy till you meet her! No pressure, no worries, just a great experience. thx More

by srusnak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yami Turner, Yami Turner
Sep 16, 2009 -

BMW North Scottsdale responded

I have to say that we are thrilled that our dealership and Yami have made you so happy. This is exactly what we come to work for everyday. Thank you, not only for your business, but also for the amazing feedback! Great experiences like this are two sided and as much as we loved working with you on this BMW, we will also love working with you on each service visit and all of your future vehicles. Thank you, again. Kate Tallman Internet Sales Manager BMW North Scottsdale

September 09, 2009

I stopped in to this dealership on a whim while visiting from Kansas. I had been looking for a low-mile 2007 335 and they happened to have one in stock when I stopped by - Peter happened to be there and ca More

by radunne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Cramer, Peter Cramer
Sep 26, 2009 -

BMW North Scottsdale responded

While this isn't Kansas, we have some great midwestern ethics, like honesty, doing it right and taking care of the customer. Obviously you found those qualities in Peter, we do. Thanks for becoming a member of our family. Jack Guthrie General Manager

September 09, 2009

Peter was very friendly, helpful, knowledgeable, and made the experience as smooth as possible. We would recommend him to anyone. During the test drive he demonstrated all vehicle features and emphasized saf More

by STEVENJKAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Cramer, Peter Cramer
Sep 17, 2009 -

BMW North Scottsdale responded

Steven, This is wonderful to hear. Thank you so much for the positive feedback about our dealership and Peter Cramer! We very simply want you to be happy - I am so happy to hear that this was accomplished. We will look forward to seeing you when you are in for service and for any other needs that you may have along the way. Warm Regards, Kate Tallman Internet Sales Manager

August 27, 2009

Great dealership. Great personnel. Very knowledgeable both in sales, Peter Cramer, and Service, Eric Rasen. Dealership is top notch, from the receptionist to Sales, to Service, to Parts. I had previousl More

by croderique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Cramer, Eric Rasen, Peter Cramer, Eric Rasen
Sep 26, 2009 -

BMW North Scottsdale responded

One of the great things about being in this business is dealing with great customers. Thanks for being one of them. Peter, Eric and the whole team enjoy working with you and all our other fine customers. Thanks for being one of them. Jack Guthrie General Manager

August 25, 2009

Scott is always willing to go the extra mile for me. He stays in contact with me so I don't just feel like a transaction. This was my second purchase with Scott and he will be the only one I buy my BMWs f More

by dlloyd26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bilgo, Scott Bilgo, Ashley Norton
Sep 26, 2009 -

BMW North Scottsdale responded

Scott is awesome isn't he. Maybe you don't know that he is a member of the BMW National Sales Council. A very select few get this opportunity, your sales consultant is one of them. Thanks for being a member of our BMW Family. Jack Guthrie General Manager

August 21, 2009

I highly recommend BMW North Scottsdale and especially Steve Backman (Sevice Consultant). I have been buying and servicing my BMW's for over 8 years now, and throughout this time, Steve Backman has been t More

by brucedahlke2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Backman, Steve Backman
Sep 26, 2009 -

BMW North Scottsdale responded

Thanks so much for the strong reccomendation. We agree, Steve is terrific. Thanks for being the great customer you are. Jack Guthrie General Manager

August 16, 2009

This is by far the best car buying experience I have had. The staff at N. Scottsdale was so professional and personable. From Michelle, the receptionist, to our "sales butler," James (who explained every but More

by outbackbarbi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Cramer and Brian Peters, Peter Cramer, James Butler, Brian Peters
Sep 26, 2009 -

BMW North Scottsdale responded

We are blushing. Thanks so much for your kind remarks. Peter, Brian, James, Michelle, and all of our staff have one goal, to make you and all of our customers happy and satisfied. We are really pleased that you are. Jack Guthrie General Manager

August 16, 2009

I called on a Fri @ 3pm because my front passenger side window was suddenly stuck in the down position - a serious problem in Scottsdale, Arizona in August! Steve Bachman had me bring it right in. I coul More

by rds521
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bachman - service consultant, Steve Backman
Aug 27, 2009 -

BMW North Scottsdale responded

Hey we want to make you so happy continuously that you will look no further than us. Glad Steve keeps you happy. Jack Guthrie General Manager

August 11, 2009

I have purchased four BMWs from dealers over the Internet and I can say w/o any qualification that dealing with BMW North Scottsdale was the best buying experience I have had. Bob Atanasio is a SUPER guy an More

by Steve330ci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Atanasio
Aug 27, 2009 -

BMW North Scottsdale responded

We hope you will reccommend us to everyone. Most important though is that we continue to do the things needed for you to keep wanting to come back. Thanks for letting us know you are pleased. Jack Guthrie General Manager

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