BMW North Scottsdale

I've been shopping for a fun summer car to drive recently. Having owned over 6 BMWs before, the last one a custom order 5 series, I stopped by to test drive a Z4 coupe they had in the used departme recently. Having owned over 6 BMWs before, the last one a custom order 5 series, I stopped by to test drive a Z4 coupe they had in the used department. I'd never driven one, so I asked if I could test drive it. Peter, the salesperson, asked if I wanted to buy it, because I could only drive it if I wanted to buy it. I informed him I couldn't guarantee it since I had never driven one before. I then proceeded to leave as it was apparent that I was not their type of customer, one who wanted to test drive before they bought. I would have expected this if the car was az Z8 or M5 or M1. But a used Z4? Avoid this snobby dealership if you can. The other BMW dealer in the valley was much more accomodating. Mark Gilbert, AZ More

We bought this BMW X-5 NEW in another state from a Penske owned dealer. Scottsdale BMW has refused to honor the factory warranty. They have refused to honor the extended warranty even though it was purchas owned dealer. Scottsdale BMW has refused to honor the factory warranty. They have refused to honor the extended warranty even though it was purchased from another Penske owned dealer. We will be buying a new SUV as my wife is a realtor and it will NOT be a BMW. More

Very professional service from sales to finance to detailing, excellent product knowledge, and made me feel very comfortable making my selection an purchase. There was no pressure, but instead, a gre detailing, excellent product knowledge, and made me feel very comfortable making my selection an purchase. There was no pressure, but instead, a great deal of patience in explaining the cars, all of the options, and giving me a good understanding of the relative values. More

Great experirence for the 6+ years we have dealt with them Their service department has always been extremely helpful and our experience with Robin the sale person was excellent! Many different models them Their service department has always been extremely helpful and our experience with Robin the sale person was excellent! Many different models to choose from which left us with many excellent choices in cars. More

We had a great experience buying our CPO 08 x3. Jerry Peyman was very professional and easy to work with. He, James Butler and Frank Nyrkkanen stayed after closing hours to accommodate our schedule. Mr Peyman was very professional and easy to work with. He, James Butler and Frank Nyrkkanen stayed after closing hours to accommodate our schedule. Mr. Peyman and Mr. Butler took the time, despite the late hour, to go over all of the features and details of the car with us. This dealership will definitely be our first stop when we are ready to replace our other car. More