BMW North Scottsdale

While I was excited to have finally made a decision on brand and model car I wanted to purchase I was dreading the experience of going into the car dealership and having to spend an insurmountable amount brand and model car I wanted to purchase I was dreading the experience of going into the car dealership and having to spend an insurmountable amount of time that it would take to get the deal done. A few co-workers who had just purchased new cars (not from this dealership) were telling me of their horror stories of spending entire days at the dealerships. Much to my surprise my salesperson (Ron) was extremely helpful. I was looking for a specific model and he did not try to push me into a model that they had on the floor. He stayed in contact with me until they got in just what I was looking for. From there it was a breeze. Within a few hours I was driving off the lot with just what I wanted. The finance team was great. I do not think I spent more than an hour completing the transaction. The BMW specialist who took me thru all of the features of my car was great. I drove off in my new car feeling like a certified specialist of the model that I purchased. BMW of North Scottsdale does not stop there. My salesperson (Ron) keeps in touch with me via email to ensure that I am happy with my purchase and I am welcomed back to the dealership any time I have questions about my car. If you want a truly outstanding experience I would recommend BMW North Scottsdale all day long. More

I've been shopping for a fun summer car to drive recently. Having owned over 6 BMWs before, the last one a custom order 5 series, I stopped by to test drive a Z4 coupe they had in the used departme recently. Having owned over 6 BMWs before, the last one a custom order 5 series, I stopped by to test drive a Z4 coupe they had in the used department. I'd never driven one, so I asked if I could test drive it. Peter, the salesperson, asked if I wanted to buy it, because I could only drive it if I wanted to buy it. I informed him I couldn't guarantee it since I had never driven one before. I then proceeded to leave as it was apparent that I was not their type of customer, one who wanted to test drive before they bought. I would have expected this if the car was az Z8 or M5 or M1. But a used Z4? Avoid this snobby dealership if you can. The other BMW dealer in the valley was much more accomodating. Mark Gilbert, AZ More

We bought this BMW X-5 NEW in another state from a Penske owned dealer. Scottsdale BMW has refused to honor the factory warranty. They have refused to honor the extended warranty even though it was purchas owned dealer. Scottsdale BMW has refused to honor the factory warranty. They have refused to honor the extended warranty even though it was purchased from another Penske owned dealer. We will be buying a new SUV as my wife is a realtor and it will NOT be a BMW. More

Great experirence for the 6+ years we have dealt with them Their service department has always been extremely helpful and our experience with Robin the sale person was excellent! Many different models them Their service department has always been extremely helpful and our experience with Robin the sale person was excellent! Many different models to choose from which left us with many excellent choices in cars. More

Very professional service from sales to finance to detailing, excellent product knowledge, and made me feel very comfortable making my selection an purchase. There was no pressure, but instead, a gre detailing, excellent product knowledge, and made me feel very comfortable making my selection an purchase. There was no pressure, but instead, a great deal of patience in explaining the cars, all of the options, and giving me a good understanding of the relative values. More