BMW North Scottsdale

The engine was runnung rough when it was in park (to the point it would almost stall) and our thoughts were it could be the timeing belt or something else just as expensive. Taking the vehicle to Scottsdal point it would almost stall) and our thoughts were it could be the timeing belt or something else just as expensive. Taking the vehicle to Scottsdale BMW and sharing my thoughts of what it could be, Steve said they would take a look and let us know what they find. It was nothing what we thought, the air intake was cracked. WIth the inforamtion provided by the service department we had a few other maintenance items done. The shop was busy that day and they would not be able to complete the service by the end of the day. When we returned, they offered a loner vehicle. This was new to me and, I'm sure, reserved for new vehicle purchasers. The X5 is pre-owned and I've rented a vehicle in the past when service was done. Steve said the brakes would need to be serviced soon but we still had about a month before the service light would show. He was right! The light came on September 10th and I'm getting ready to make that call as I type. I appreciate the honesty and service provided by Scottsdale BMW. They are GREAT! More

I have never bought a new car with such ease. Stuart Stettner, our sales representative, was a true professional. He made the negotiating process easy and friendly, gave us first hand knowledge of the Stettner, our sales representative, was a true professional. He made the negotiating process easy and friendly, gave us first hand knowledge of the automobile on delivery, and maintained a professional demeanor throughout the entire buying experience. Not only did I end up with a great car, but I made a new friend. Thanks again Stuart. More

Extremely friendly personnel, from our excellent and knowledgable salesperson to the sales manager to the finance specialist. They went out of their way to find us the car we wanted. The delivery port knowledgable salesperson to the sales manager to the finance specialist. They went out of their way to find us the car we wanted. The delivery portion of our new BMW was the best I've ever had. EVERY operational detail of our car was explained. Easily the cleanest dealership I've ever been in, even the service area. Thank you so much for the wonderful treatment and amazing vehicle. Without question we will return for another BMW soon. More

Steve Beckman and the entire staff provided wonderful service. They were also extremely accommodating with the loaner return. This team went "above and beyond" in tracking down the issue with my AC and service. They were also extremely accommodating with the loaner return. This team went "above and beyond" in tracking down the issue with my AC and fixed it under warranty. I always brag about the service I receive at this dealership, and once again they have proven me right. More

I recently leased a new car with Ashley and had my first car buying experience that i thoroughly enjoyed. From shopping and test driving the car, delivering what was promised, handing my new car back to th car buying experience that i thoroughly enjoyed. From shopping and test driving the car, delivering what was promised, handing my new car back to the dealership, explaining how the new car works, and the final product, I was very happy on all of it. I would recommend her and the dealership to anyone and will continue to do so. Ashley made me feel very special and important. She had great knowledge about the car and what she did not know she got me a quick answer without making up something. Being in customer service and sales myself, I know how clients want to be treated and she did an amazing job and my car is everything I wanted it to be and more. More

I have purchased over 30 new cars, all makes and models. Scott made this entire transaction one of the best I ever had in buying a new car. His knowledge and professional manner was outstanding. He handled Scott made this entire transaction one of the best I ever had in buying a new car. His knowledge and professional manner was outstanding. He handled everything we asked for with ease. On top of his outstanding customer service he also gave us the best price in the entire Southwest. Scott setup delivery of our new BMW at the factory in Munich. Taking delivery in Europe is the only way to buy a BMW, if you can afford the time. Scott also arranged for us to pickup our car, on return to the states, at the BMW plant in South Carolina. I can recommend Scott without any reservations to everyone looking to buy a BMW. I will only deal with Scott in the future. More

Absolutely incredible. I had driven pickup trucks for a number of years and recently had a Ford Explorer. Over the years my vehicle needs changed and I realized what I wanted was a car and nothing that lo number of years and recently had a Ford Explorer. Over the years my vehicle needs changed and I realized what I wanted was a car and nothing that looked or drove like a truck. I wanted good handling, performance, styling and fuel economy. With that in mind, these are some of the new vehicles I considered; Volkswagen Jetta, Infiniti G37 Sport, Ford Fusion Sport, Mustang GT (simply because of the great experience I had owning my 2005 Ford Explorer), Merecedes E320, the new Chevrolet Camaro(I loved the car but would not buy one just because of a bad experience I had with my last Chevrolet) and of course almost any model BMW. However I had to consdier my finances and realized I had a maximum budget of about $20,000. So I considered, lesser vehicles, such as a Honda Civic, Nissan Sentra, Toyota Corolla and the like. None of these appealed to me, so I considered a pre-owned vehicle. I almost bought a 2006 Volvo XC70 Wagon the week before I bought my 2006 325i and breifly considered looking at a 2006 Infinity G35, but found my 2006 325i on the BMW of North Scottsdale website and that began the best car-buying and ownership experience I have ever had in 37 years of driving. To start I called the dealer and asked if the car was available and they said it was. I made an appointment the next day and began researching the vehicle. They had this 325i listed for $19500. It looked great. It was a 6 speed manual, something I really wanted and was optioned pretty much the way I would order a car new. I was amazed at the reviews of the 3 series BMWs and began to wonder if this car was for real and if I could actually wind up owning it. I arrived at BMW of North Scottsdale at 12:10 p.m. and left driving my 2006 325i three and a half hours later, with guaranteed financing. A record time and considering what I got in the process it was a miracle. Larry Wise took me out and showed me the vehicle. The process was pretty much like this. Once I rode in the vehicle when Larry drove it off the lot, I wanted to drive it. Once I drove it, well that was a done deal. But first, Larry took my Auto Trader guranteed trade in offer and appraised my vehicle. I told Larry what I wanted for my trade, were I wanted to be in terms of payments and how much I wanted to put down on the vehicle. I waited and when he returned, he said, "We have a deal". Amazing. they took $1500 off of the price of the car to cover some negative equity, so I wound up buying the car for $17900. But that wasn't all. While the finance department was arranging my financing, the car was washed and while in the comfort of their upstairs air-conditioned garage, Jim Butler, took me out to the car and showed me how to work EVERYTHING. He even paired my bluetooth-enabled phone with the car and got a replacement screwdriver for the one that was missing from the toolkit. When he was done, I knew how to work all the locks, the keys, and had the seats and the mirrors set where I needed them. Then a trip to the finance department and Brian Peters closed the deal. He even helped me get an extened warranty which was not part of the car loan and basically that part of it which is usually included in the car loan wound up being at 0% financing. So here I have a car that is me. Not just a car I bought, but my FIRST BMW. I look forward to buying another one, and another one from BMW of North Scottsdale. The car has awesome performance, is as fast as I can drive, gets almost 30 milles to the gallon, (huge) has all the luxury appointments more expensiive BMWs have and fits me like a glove. The power seats are great and since I wear bifocals I can actually sit back in the seat. Yes I do love this car and the car buying experience as well. I do stand-up comedy and hope in the next couple of years I will make it big and when I do I will be back for a new or newer BMW. If not I can drive this one for many years before doing the same thing. I would recomend BMW of North Scottsdale and the BMW brand to anyone. More

While I was excited to have finally made a decision on brand and model car I wanted to purchase I was dreading the experience of going into the car dealership and having to spend an insurmountable amount brand and model car I wanted to purchase I was dreading the experience of going into the car dealership and having to spend an insurmountable amount of time that it would take to get the deal done. A few co-workers who had just purchased new cars (not from this dealership) were telling me of their horror stories of spending entire days at the dealerships. Much to my surprise my salesperson (Ron) was extremely helpful. I was looking for a specific model and he did not try to push me into a model that they had on the floor. He stayed in contact with me until they got in just what I was looking for. From there it was a breeze. Within a few hours I was driving off the lot with just what I wanted. The finance team was great. I do not think I spent more than an hour completing the transaction. The BMW specialist who took me thru all of the features of my car was great. I drove off in my new car feeling like a certified specialist of the model that I purchased. BMW of North Scottsdale does not stop there. My salesperson (Ron) keeps in touch with me via email to ensure that I am happy with my purchase and I am welcomed back to the dealership any time I have questions about my car. If you want a truly outstanding experience I would recommend BMW North Scottsdale all day long. More