BMW North Scottsdale
Phoenix, AZ
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I purchased a new vehicle from this location several weeks ago. Part of the purchase included window tint. The tint should be one of the easier applications for a service department. Unfortunately, i weeks ago. Part of the purchase included window tint. The tint should be one of the easier applications for a service department. Unfortunately, it has been an awful experience. I've wasted a trip to the service department, an awful experience with a loaner car, and got the car back with a worse tint job than the last time I brought it back to be fixed. Lesson, don't take possession of the car even if they promise to correct an issue. Find another service center. This one is in absolute disarray. More
They worked with us and did what they said they were going to do. They followed up with us to may sure everything was alright and we were happy with the vehicle. going to do. They followed up with us to may sure everything was alright and we were happy with the vehicle. More
Honest straight forward approach. No games. Everyone was highly professional. We appreciate the relationship we made with Alex our sales associate and the entire dealership. Very sati No games. Everyone was highly professional. We appreciate the relationship we made with Alex our sales associate and the entire dealership. Very satisfied with our experience. More