Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW North Scottsdale
Phoenix, AZ
581 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 581 reviews
April 12, 2011
Mitch Lippen, Steve Price and Logan Carter were wonderful when I bought my new car. They were and are very knowledgable about sales, finance and service. Everyone at the dealership goes out of their way to when I bought my new car. They were and are very knowledgable about sales, finance and service. Everyone at the dealership goes out of their way to be friendly and helpful. It truly is a wonderful place to shop and buy. More
by ronc
Employees Worked With
Mitch Lippen, Steve Price, Logan Carter, Mitch Lippen
April 11, 2011
Dan was a pleasure to work with. He made sure that all my questions were answered and that I drove each type of car I was interested in potentially buying (this was my first time driving any BMW). He did my questions were answered and that I drove each type of car I was interested in potentially buying (this was my first time driving any BMW). He did all the things a good salesperson should do, including giving me time to think through what I really wanted to do. Even when we decided to buy, we still weren't sure if we were going to trade my existing car or sell it to my son - no problem, he kept the paper work so we could change our mind the next day (which we did). I would definitely recommend Dan to a friend who was interested in buying a BMW. More
by bfield
Employees Worked With
Dan Caplan, Dan Caplan
April 05, 2011
Dan Caplan was great. I had an extremely negative experience at Chapman BMW. North Scottsdale was extremely professional, and it was obvious that there number one priority was to make sure the custo experience at Chapman BMW. North Scottsdale was extremely professional, and it was obvious that there number one priority was to make sure the customer left happy! I love my new car, and will definitely buy from them in the future. More
by kelsan11
Employees Worked With
Dan Caplan, Dan Caplan
April 01, 2011
I have attempted twice now to purchase a vehicle from BMWNS. The 1st time was 2 years ago. I drove over to the dealership, met a sales consultant, and test drove a few vehicles. When the sales person BMWNS. The 1st time was 2 years ago. I drove over to the dealership, met a sales consultant, and test drove a few vehicles. When the sales person would not return my calls, I ended up going to Chapman and purchased a new 335i. Last week, hoping to give the dealership a 2nd chance, I went and met Larry Wise. I was interested in a used M5 and asked that he give me a bottom line quote for trading in my 335 and purchasing the M5. I received a text message on Tuesday, March 29 stating $51,000.00 as the bottom line. This is the last communication I’ve received from Mr. Wise. I find it interesting that no attempt as been made to contact me and discuss this. This second experience gives me the impression that the sales staff is somehow “doing me a favor” by selling a vehicle, or they are “too busy” to even communicate. Perhaps the North Scottsdale market lends itself to this brusque behavior. Also, imagine my surprise when I logged into their site today to see the M5 listed for $50,795.00. They're too good for you............. don't bother going there unless you're going write a check for the car at list price. More
by mspreeman
Employees Worked With
4
March 30, 2011
It was truly a pleasure doing business with BMW North Scottsdale. They made the process simple and expeditious. The sales person and finance were very professional and made the whole experience great! Scottsdale. They made the process simple and expeditious. The sales person and finance were very professional and made the whole experience great! Lastly, it was a nice surprise when the unveiled my new car on the showroom floor! I would recommend this dealer to anyone. Thank you. More
by sjouas
Employees Worked With
Mitch Lippen and Brian Peters, Mitch Lippen, Brian Peters
March 24, 2011
Having visited this dealership in past years, I really was not expecting a great experience. However, Ashley Norton was a gem to work with and has totally changed my opinion of BMW North Scottsdale! She h was not expecting a great experience. However, Ashley Norton was a gem to work with and has totally changed my opinion of BMW North Scottsdale! She handled everything from start to finish in an efficient and quick manner which made the process so easy...and pleasant. In fact, maybe too pleasant.....I went for one BMW and she sold me two! I was not exactly the easiest customer and had timing issues with the pick-ups and she was a trooper...whatever she could do to make it work she did. I would definately recommend calling her before you visit. More
by RJGILL1955
Employees Worked With
ASHLEY NORTON, Ashley Norton
March 09, 2011
I recently purchased a build-to-order 328i. I worked with Ashley Norton through the entire process of ordering the car, negotiating the price, taking delivery, and going over the features. Ashley was g with Ashley Norton through the entire process of ordering the car, negotiating the price, taking delivery, and going over the features. Ashley was great throughout the entire process! She was very responsive to questions I emailed to her, or voicemails I left. Many times I've shopped for cars in the past, the sales person doesn't know the product as well as I do (from reading online). This was not the case with Ashley, she knows the product very well. This was especially demonstrated when she gave me the tour of my new car. Another thing I enjoyed about working with BMW North Scottsdale and Ashley was the low or no pressure sales. There's nothing worse than a pushy sales person. I'm happy to see more dealerships realize that the happier their customers are with the experience, the more likely they are to buy a car from them in the future. Since owning the 328i, I've received a few follow up emails from Ashley making sure everything is still good with my car and asking if there's anything else I need. The emails are always friendly, and the don't come too frequently. I highly recommend this dealership. If you go, ask for Ashley! More
by yokimbo
Employees Worked With
Ashley Norton, Ashley Norton
March 07, 2011
My experience with BMW North Scottsdale was awesome. Did all of my communicating through email and made my deal through email. Ashley Norton was great to work with. She was quick to respond to all of my ema all of my communicating through email and made my deal through email. Ashley Norton was great to work with. She was quick to respond to all of my emails. When I showed up to the showroom, my deal was ready to go and I was walking away with my car within an hour. I love my X6 and got a great deal. More
by Bolen7979
Employees Worked With
Ashley Norton , Ashley Norton
February 26, 2011
Ashley is awesome! This is the second car we've bought from her at BMW North Scottsdale - one new and one pre-owned - and both experiences were great. After visiting other dealerships in the area, I can from her at BMW North Scottsdale - one new and one pre-owned - and both experiences were great. After visiting other dealerships in the area, I can truly say they are the best I've encountered. Thanks!! More
by birdman72
Employees Worked With
Ashley Norton, Ashley Norton
February 13, 2011
We were very satisfied with the professional and trusthworthy transaction we encounted at BMW of Scottsdale. We have shopped for many vehicles over the years and we find Larry Wise and Jerry Peyman trusthworthy transaction we encounted at BMW of Scottsdale. We have shopped for many vehicles over the years and we find Larry Wise and Jerry Peyman to be professional in ther transaction and appearence. I would strongly recommond BMW of Scottsdale to my friend and family. More
by bmwgenesis
Employees Worked With
Larry Wise & Jerry Peyman, Jerry Peyman, Larry Wise
