BMW North Scottsdale

Happy with all that we experienced. I have submitted Happy with all that we experienced. I have submitted previous reviews and stated how happy we were with the service. Is it neccessary to have anothe Happy with all that we experienced. I have submitted previous reviews and stated how happy we were with the service. Is it neccessary to have another review? Again, Ashley did a great job, service was above what we expected, and we will refer anyone to Ashley who is in the market. Please , no more survey's /reviews. More

It isn't in my nature to travel 100 miles to make a purchase which could have been made at home. However, I never flinch at the idea of dealing with BMW North Scottsdale. The inconvenience of driving purchase which could have been made at home. However, I never flinch at the idea of dealing with BMW North Scottsdale. The inconvenience of driving from Tucson to Phoenix is nothing when compared to the professionalism and "straight-shooting" we have received from Dan Caplan. He has always been helpful regading the product, and extremely buyer-friendly when negotiating price. My wife and I are dedicated BMW enthusiasts ever since a 325 frame saved our son's life in a rollover. And while there may very well be a Tucson BMW dealership, and while we have nothing but good things to say about its service department, we have no desire to do any sales business with any dealership but North Scottsdale and Dan Caplan in particular. He is a walking advertisement for BMW North Scottsdale and is a pleasure to work with. As part of our recent transaction with North Scottsdale, we also dealt with Brian Peters in Finance. We also found Brian to be a pleasure to work with. More

Review: My significant one and I stopped by BMW North Review: My significant one and I stopped by BMW North Scottsdale as a first time buyer for a 2011 BMW 335is convertible. We worked with Ashley Nort Review: My significant one and I stopped by BMW North Scottsdale as a first time buyer for a 2011 BMW 335is convertible. We worked with Ashley Norton who is an absolute joy. We particularly enjoyed Ashley's thorough follow-up as the BMW was being built and shipped. Ashley is professional, witty, and extremely pleasant. She was very knowledgeable throughout the entire process. Thanks Ashley for an awesome experience. We will definitely by our second BMW for you! More

Great experience. Very easy to work with. Because of the experience I had I would return to the dealership for my next car. Negotiating was easy due to Costco program but also didn't feel pressure so get an experience I had I would return to the dealership for my next car. Negotiating was easy due to Costco program but also didn't feel pressure so get any add ons that we didn't want. Would highly recommend her as a salesperson. More

My entire experience at the BMW dealership in North Scottsdale was pleasant. They were straight forward about the cost of the vehicle. Prices advertised on the internet were the same as what they were Scottsdale was pleasant. They were straight forward about the cost of the vehicle. Prices advertised on the internet were the same as what they were offering me at the location. They were extremely thorough in answering my questions. Really listened to what I was looking for and helped me find it. Jerry and Ashley are excellent at what they do and I would recommend them to anyone looking to purchase a new or used BMW! More

I can only say that this was one of the best car buying experiences I have had! I bought a used car that they had just taken in. It was spotless and very reasonably priced compared to other similar cars experiences I have had! I bought a used car that they had just taken in. It was spotless and very reasonably priced compared to other similar cars out there. The people we dealt with were very courteous and professional. I would highly recommend them for used car/new car purchasing! More

Ashley Norton was my salesperson and she did a great job helping me, sourcing the car for me, and getting me a good deal. She was great to work with. James Butler went over the car with me top to bottom whe helping me, sourcing the car for me, and getting me a good deal. She was great to work with. James Butler went over the car with me top to bottom when I picked it up and he was terrific. They handled the paperwork quickly and smoothly and everything was done as promised when promised. I would definitely recommend this dealership. More

Mitch Lippen, Steve Price and Logan Carter were wonderful when I bought my new car. They were and are very knowledgable about sales, finance and service. Everyone at the dealership goes out of their way to when I bought my new car. They were and are very knowledgable about sales, finance and service. Everyone at the dealership goes out of their way to be friendly and helpful. It truly is a wonderful place to shop and buy. More

Dan was a pleasure to work with. He made sure that all my questions were answered and that I drove each type of car I was interested in potentially buying (this was my first time driving any BMW). He did my questions were answered and that I drove each type of car I was interested in potentially buying (this was my first time driving any BMW). He did all the things a good salesperson should do, including giving me time to think through what I really wanted to do. Even when we decided to buy, we still weren't sure if we were going to trade my existing car or sell it to my son - no problem, he kept the paper work so we could change our mind the next day (which we did). I would definitely recommend Dan to a friend who was interested in buying a BMW. More

Dan Caplan was great. I had an extremely negative experience at Chapman BMW. North Scottsdale was extremely professional, and it was obvious that there number one priority was to make sure the custo experience at Chapman BMW. North Scottsdale was extremely professional, and it was obvious that there number one priority was to make sure the customer left happy! I love my new car, and will definitely buy from them in the future. More