BMW North Scottsdale

I can only say that this was one of the best car buying experiences I have had! I bought a used car that they had just taken in. It was spotless and very reasonably priced compared to other similar cars experiences I have had! I bought a used car that they had just taken in. It was spotless and very reasonably priced compared to other similar cars out there. The people we dealt with were very courteous and professional. I would highly recommend them for used car/new car purchasing! More

Ashley Norton was my salesperson and she did a great job helping me, sourcing the car for me, and getting me a good deal. She was great to work with. James Butler went over the car with me top to bottom whe helping me, sourcing the car for me, and getting me a good deal. She was great to work with. James Butler went over the car with me top to bottom when I picked it up and he was terrific. They handled the paperwork quickly and smoothly and everything was done as promised when promised. I would definitely recommend this dealership. More

Mitch Lippen, Steve Price and Logan Carter were wonderful when I bought my new car. They were and are very knowledgable about sales, finance and service. Everyone at the dealership goes out of their way to when I bought my new car. They were and are very knowledgable about sales, finance and service. Everyone at the dealership goes out of their way to be friendly and helpful. It truly is a wonderful place to shop and buy. More

Dan was a pleasure to work with. He made sure that all my questions were answered and that I drove each type of car I was interested in potentially buying (this was my first time driving any BMW). He did my questions were answered and that I drove each type of car I was interested in potentially buying (this was my first time driving any BMW). He did all the things a good salesperson should do, including giving me time to think through what I really wanted to do. Even when we decided to buy, we still weren't sure if we were going to trade my existing car or sell it to my son - no problem, he kept the paper work so we could change our mind the next day (which we did). I would definitely recommend Dan to a friend who was interested in buying a BMW. More

Dan Caplan was great. I had an extremely negative experience at Chapman BMW. North Scottsdale was extremely professional, and it was obvious that there number one priority was to make sure the custo experience at Chapman BMW. North Scottsdale was extremely professional, and it was obvious that there number one priority was to make sure the customer left happy! I love my new car, and will definitely buy from them in the future. More

It was truly a pleasure doing business with BMW North Scottsdale. They made the process simple and expeditious. The sales person and finance were very professional and made the whole experience great! Scottsdale. They made the process simple and expeditious. The sales person and finance were very professional and made the whole experience great! Lastly, it was a nice surprise when the unveiled my new car on the showroom floor! I would recommend this dealer to anyone. Thank you. More

Having visited this dealership in past years, I really was not expecting a great experience. However, Ashley Norton was a gem to work with and has totally changed my opinion of BMW North Scottsdale! She h was not expecting a great experience. However, Ashley Norton was a gem to work with and has totally changed my opinion of BMW North Scottsdale! She handled everything from start to finish in an efficient and quick manner which made the process so easy...and pleasant. In fact, maybe too pleasant.....I went for one BMW and she sold me two! I was not exactly the easiest customer and had timing issues with the pick-ups and she was a trooper...whatever she could do to make it work she did. I would definately recommend calling her before you visit. More

I recently purchased a build-to-order 328i. I worked with Ashley Norton through the entire process of ordering the car, negotiating the price, taking delivery, and going over the features. Ashley was g with Ashley Norton through the entire process of ordering the car, negotiating the price, taking delivery, and going over the features. Ashley was great throughout the entire process! She was very responsive to questions I emailed to her, or voicemails I left. Many times I've shopped for cars in the past, the sales person doesn't know the product as well as I do (from reading online). This was not the case with Ashley, she knows the product very well. This was especially demonstrated when she gave me the tour of my new car. Another thing I enjoyed about working with BMW North Scottsdale and Ashley was the low or no pressure sales. There's nothing worse than a pushy sales person. I'm happy to see more dealerships realize that the happier their customers are with the experience, the more likely they are to buy a car from them in the future. Since owning the 328i, I've received a few follow up emails from Ashley making sure everything is still good with my car and asking if there's anything else I need. The emails are always friendly, and the don't come too frequently. I highly recommend this dealership. If you go, ask for Ashley! More

My experience with BMW North Scottsdale was awesome. Did all of my communicating through email and made my deal through email. Ashley Norton was great to work with. She was quick to respond to all of my ema all of my communicating through email and made my deal through email. Ashley Norton was great to work with. She was quick to respond to all of my emails. When I showed up to the showroom, my deal was ready to go and I was walking away with my car within an hour. I love my X6 and got a great deal. More