BMW North Scottsdale

Thanks to our BMW sales associate, Jeff Tepper, our experience with this car purchase was exceptional. He listened to our needs, spent time discussing options, and thoroughly explained the vehicle fea experience with this car purchase was exceptional. He listened to our needs, spent time discussing options, and thoroughly explained the vehicle features. During our time together, his demeanor was always professional and personable. We mentioned that we were interested in test-driving other makes, and he never spoke disparagingly about them. Instead he reminded us of the BMW features and excellent loan program. After driving the BMW, we were extremely impressed and sat down to discuss our trade-in. We were given a fair value for our car and were soon completing papers to close the transaction. Brian Peters led us through the myriad of forms for our purchase with expertise and demonstrated his skills in clarifying documents and providing information about loan opportunities. Lastly, Tony spent time with us introducing us to the countless comforts and features of our BMW. He gave us detailed information to make sure we understood how to make the most of the car’s amenities and high tech features. We were both impressed with the cleanliness, comfort, and competent efficiency of the dealership in North Scottsdale. Stop in to see Jeff and the team for a special experience and drive away in an awesome car! More

Ashley Norton has been fabulous! She never gives up and is great at following up with her customers! I wish she worked for our corporation! She is the epitome of customer service! Always has time for me is great at following up with her customers! I wish she worked for our corporation! She is the epitome of customer service! Always has time for me And is always so friendly! You are very lucky to have her in your sales division! It won't be long And she will be running the place. More

It isn't in my nature to travel 100 miles to make a purchase which could have been made at home. However, I never flinch at the idea of dealing with BMW North Scottsdale. The inconvenience of driving purchase which could have been made at home. However, I never flinch at the idea of dealing with BMW North Scottsdale. The inconvenience of driving from Tucson to Phoenix is nothing when compared to the professionalism and "straight-shooting" we have received from Dan Caplan. He has always been helpful regading the product, and extremely buyer-friendly when negotiating price. My wife and I are dedicated BMW enthusiasts ever since a 325 frame saved our son's life in a rollover. And while there may very well be a Tucson BMW dealership, and while we have nothing but good things to say about its service department, we have no desire to do any sales business with any dealership but North Scottsdale and Dan Caplan in particular. He is a walking advertisement for BMW North Scottsdale and is a pleasure to work with. As part of our recent transaction with North Scottsdale, we also dealt with Brian Peters in Finance. We also found Brian to be a pleasure to work with. More

Dan was patient and answered all of our questions and worked late to get the deal done and let us drive the car off the lot that night. We spoke over the course of a couple of weeks to find the exact car worked late to get the deal done and let us drive the car off the lot that night. We spoke over the course of a couple of weeks to find the exact car we were looking for and Dan kept on top of things. I would highly recommend Dan and North Scottsdale BMW to anyone looking for a new car. More

Happy with all that we experienced. I have submitted Happy with all that we experienced. I have submitted previous reviews and stated how happy we were with the service. Is it neccessary to have anothe Happy with all that we experienced. I have submitted previous reviews and stated how happy we were with the service. Is it neccessary to have another review? Again, Ashley did a great job, service was above what we expected, and we will refer anyone to Ashley who is in the market. Please , no more survey's /reviews. More

Review: My significant one and I stopped by BMW North Review: My significant one and I stopped by BMW North Scottsdale as a first time buyer for a 2011 BMW 335is convertible. We worked with Ashley Nort Review: My significant one and I stopped by BMW North Scottsdale as a first time buyer for a 2011 BMW 335is convertible. We worked with Ashley Norton who is an absolute joy. We particularly enjoyed Ashley's thorough follow-up as the BMW was being built and shipped. Ashley is professional, witty, and extremely pleasant. She was very knowledgeable throughout the entire process. Thanks Ashley for an awesome experience. We will definitely by our second BMW for you! More

My entire experience at the BMW dealership in North Scottsdale was pleasant. They were straight forward about the cost of the vehicle. Prices advertised on the internet were the same as what they were Scottsdale was pleasant. They were straight forward about the cost of the vehicle. Prices advertised on the internet were the same as what they were offering me at the location. They were extremely thorough in answering my questions. Really listened to what I was looking for and helped me find it. Jerry and Ashley are excellent at what they do and I would recommend them to anyone looking to purchase a new or used BMW! More

Great experience. Very easy to work with. Because of the experience I had I would return to the dealership for my next car. Negotiating was easy due to Costco program but also didn't feel pressure so get an experience I had I would return to the dealership for my next car. Negotiating was easy due to Costco program but also didn't feel pressure so get any add ons that we didn't want. Would highly recommend her as a salesperson. More

I can only say that this was one of the best car buying experiences I have had! I bought a used car that they had just taken in. It was spotless and very reasonably priced compared to other similar cars experiences I have had! I bought a used car that they had just taken in. It was spotless and very reasonably priced compared to other similar cars out there. The people we dealt with were very courteous and professional. I would highly recommend them for used car/new car purchasing! More

Ashley Norton was my salesperson and she did a great job helping me, sourcing the car for me, and getting me a good deal. She was great to work with. James Butler went over the car with me top to bottom whe helping me, sourcing the car for me, and getting me a good deal. She was great to work with. James Butler went over the car with me top to bottom when I picked it up and he was terrific. They handled the paperwork quickly and smoothly and everything was done as promised when promised. I would definitely recommend this dealership. More