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BMW North Scottsdale

Phoenix, AZ

4.8
600 Reviews

18018 N. Scottsdale Road

Phoenix, AZ

85054

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Showing 600 reviews

July 31, 2011

Todd Key was phenomenal. He was able to answer all of my questions and helped me to find the perfect car. My wife and I couldn't be happier. More

by jcovault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Key
July 31, 2011

I would recommend seeing Ashley for a new BMW. She made the transaction very easy to get into and at the end of the day I was very please by the service level that I received from them. More

by walther01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Norton, Ashley Norton
July 27, 2011

This is my third BMW since 2003 - love the service that comes with the car! --customer service is outstanding!! One of the main reasons I love my BMW 's More

by Carmen grove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Iverson, Brian Iverson
July 27, 2011

Dan was very helpful and took his time explaining everything to me in great detail. This was the first time I had purchased a car on my own. He explained the car in detail, as well as reviewed all my More

by gkarma31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Caplan, Dan Caplan
July 25, 2011

Eric is very professional and efficient. He always explains my options and makes sure I undertand. The work is performed in a timely manner and if there are any issues (seldom), they are quick to add More

by mikelbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rasen, Eric Rasen
July 25, 2011

The service was excellent and Steve Backman was of great The service was excellent and Steve Backman was of great assistance. The work that was required for my auto was explained to me. The amount of time More

by Linda Bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Backman, Steve Backman
July 18, 2011

My experience with the service department of BMW North Scottsdale was exceptional. From the time I arrived, I was greeted by friendly technicians & all vehicle issues were clearly documented & read back More

by imsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rasen, Eric Rasen
July 15, 2011

Eric was very honest and informative in helping me to decide to have work done on my X5. Have always dealt with him and he's always on target with his job. More

by 2004-4myuse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rasen, Eric Rasen
July 13, 2011

Ashley Was extremely helpful in expediting this transaction. She made it very clear that she would do anything to help process all necessary issues. She waited until WE were totally complete BEFOR More

by BillMesch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Norton, Ashley Norton
July 12, 2011

I was getting no response from the glass repair service. I had left 3 messages with them and never got a return call. I called Logan and he took over and got everything handled. Plain and simple! Logan i More

by mjkrahephd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Logan Carter
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