BMW North Scottsdale

This is my third BMW since 2003 - love the service that comes with the car! --customer service is outstanding!! One of the main reasons I love my BMW 's comes with the car! --customer service is outstanding!! One of the main reasons I love my BMW 's More

Dan was very helpful and took his time explaining everything to me in great detail. This was the first time I had purchased a car on my own. He explained the car in detail, as well as reviewed all my everything to me in great detail. This was the first time I had purchased a car on my own. He explained the car in detail, as well as reviewed all my financing options. I was comfortable and never felt I was being taken advantage of as a single female. I was also new to the area and he gave me several suggestions of places to visit and fun things to do. I was extremely impressed with everyone I encountered at BMW North Scottsdale and highly recommend anyone give them a chance. More

Eric is very professional and efficient. He always explains my options and makes sure I undertand. The work is performed in a timely manner and if there are any issues (seldom), they are quick to add explains my options and makes sure I undertand. The work is performed in a timely manner and if there are any issues (seldom), they are quick to address them. More

The service was excellent and Steve Backman was of great The service was excellent and Steve Backman was of great assistance. The work that was required for my auto was explained to me. The amount of time The service was excellent and Steve Backman was of great assistance. The work that was required for my auto was explained to me. The amount of time required for the necessary repairs as well as the estimated cost of these repairs was also provided. More

My experience with the service department of BMW North Scottsdale was exceptional. From the time I arrived, I was greeted by friendly technicians & all vehicle issues were clearly documented & read back Scottsdale was exceptional. From the time I arrived, I was greeted by friendly technicians & all vehicle issues were clearly documented & read back to me to make sure everything was covered. In particular, Eric Rasen should be singled out for his overall knowledge, attention to detail & personal interest in making sure that all my vehicle issues were properly addressed. I would highly recommend BMW North Scottsdale for their excellent service department. More

Eric was very honest and informative in helping me to decide to have work done on my X5. Have always dealt with him and he's always on target with his job. decide to have work done on my X5. Have always dealt with him and he's always on target with his job. More

Ashley Was extremely helpful in expediting this transaction. She made it very clear that she would do anything to help process all necessary issues. She waited until WE were totally complete BEFOR transaction. She made it very clear that she would do anything to help process all necessary issues. She waited until WE were totally complete BEFORE she went home! Thank You Ashley!!! Bill and Dorie Mesch More

I was getting no response from the glass repair service. I had left 3 messages with them and never got a return call. I called Logan and he took over and got everything handled. Plain and simple! Logan i I had left 3 messages with them and never got a return call. I called Logan and he took over and got everything handled. Plain and simple! Logan is a person who can be relied on! More

Ashley provided us one of the best car buying experiences we have ever had. No pressure and no bardering. We will definatley return to do business with her and replace our other cars. we have ever had. No pressure and no bardering. We will definatley return to do business with her and replace our other cars. More

Eric Rasen helped me taking care of my car stereo under warranty and not working correctly. He had a loaner car ready and was very communicative with the time, expense and how my service could be taken ca warranty and not working correctly. He had a loaner car ready and was very communicative with the time, expense and how my service could be taken care of. Very honest with the details. I am very fortunate to have a service manager that I feel is on my side. More