BMW North Scottsdale

bad work ethics I was sent to north Scottsdale BMW for air bag recall, after they replaced it none of the steering wheel controls work. I live over 100 mls from them I was sent to north Scottsdale BMW for air bag recall, after they replaced it none of the steering wheel controls work. I live over 100 mls from them so when I called I was told to bring the car back but I would have to pay them to check and repajr the car. I never had this problem till they worked on it. More

Outstanding Hassle Free Service Delivery We had an outstanding experience at BMW North Scottsdale. The buying experience was the phenomenal; everyone there from reception, sales to finance, t We had an outstanding experience at BMW North Scottsdale. The buying experience was the phenomenal; everyone there from reception, sales to finance, treated us great. They definitely made us feel welcomed and they were extremely friendly. Joe O’neill went above and beyond as a salesman. He was very upbeat, patient, passionate, knowledgeable and thorough with explaining everything. We’ll definitely be repeat customers and we highly recommend this hassle free sales BMW dealership. More

Outstanding Charlie Scott was welcoming warm and friendly. Levy Antal was patient, helpful, understanding, and willing to show us many cars, never rushed, Charlie Scott was welcoming warm and friendly. Levy Antal was patient, helpful, understanding, and willing to show us many cars, never rushed, listened and worked very hard to meet all our needs. In the end we walked away with a new car extremely happy and satisfied. More

Buyer beware.. Whether it is sales or management, the attention to detail is not there as nothing gets addressed properly. It is more like a 'bait and switch' to ge Whether it is sales or management, the attention to detail is not there as nothing gets addressed properly. It is more like a 'bait and switch' to get you in the door, then they over-promise and under-deliver when it comes down to doing actual business. Their new slogan for the sales/management team should be: "We are not afraid to walk away from you if we don't get that extra buck." Buyer beware..... More

Great Sales and Service team Excellent as usual. Always treated well, always have rental car available. Customer service is just great from the moment you pull your car into the Excellent as usual. Always treated well, always have rental car available. Customer service is just great from the moment you pull your car into the service line Thank you All More

Up sold We were looking for something smaller and less expensive but the car fit all our requirements and the financing made it work and it was available imme We were looking for something smaller and less expensive but the car fit all our requirements and the financing made it work and it was available immediately More

Service Maintance Sent my 20 year old son an email saying he's almost at a year since purchase and he MAY need a service. Nothing about service contract ending at all. Sent my 20 year old son an email saying he's almost at a year since purchase and he MAY need a service. Nothing about service contract ending at all. Makes appointment, they say nothing. Shows up for service and they tell him his contract expired 4 days ago and he can buy a new one for $3K or pay $1400 for today's repairs. Rude and treat a kid very unprofessionally. Needless to say pulled the car out of there and will not be back. Probably not buy a BMW again after owning several for many years. Back to Mercedes where they know how to treat their customers. More