
BMW North Scottsdale
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 597 reviews
Very helpful staff. Low pressure experience. Very little price negotiation involved. Good follow through by salesman even after sale was complete. Low pressure experience. Very little price negotiation involved. Good follow through by salesman even after sale was complete. More
Our salesperson, Adnane, was very knowledgeable and patient with our questions. Kudos to him for providing a good experience purchasing our vehicle. patient with our questions. Kudos to him for providing a good experience purchasing our vehicle. More
Sales and finance were a pleasure to deal with. Geoffrey really went the extra mile to help us out. Very disappointed in the service department’s absolute lack of knowledge regarding trailer to Geoffrey really went the extra mile to help us out. Very disappointed in the service department’s absolute lack of knowledge regarding trailer towing functionality. I had to reach out to Geoffrey for help getting an answer. More
Would not recommend taking your vehicle here. Went in for an oil change and left with a scratch down to metal without anyone telling us it happened. They agreed to fix it as it was their fault an Went in for an oil change and left with a scratch down to metal without anyone telling us it happened. They agreed to fix it as it was their fault and it ended up looking like trash as they are a collision repair shop. We went back and forth until they told me to take my car how it is. Spoke with the gm and he didn’t seem to care about what happened and pawned us off on a salesman to help us look for another vehicle. They said they were going to make things right and then offered me 10k below trade in value of the car. Spoke to the sales manager about the price and he was a total jerk about it and started to get hostile with us and arguing about everything. This is the worst customer service and experience I have ever had. And to think bmw is supposed to offer excellent service and quality which I received neither. Do not bring your car here. More
Great overall experience. Charlie Scott is awesome. Cynthia in finance was a pleasure to work with, and Simon was spot on with going over the technical aspects of the M60. Hig Charlie Scott is awesome. Cynthia in finance was a pleasure to work with, and Simon was spot on with going over the technical aspects of the M60. Highly recommend. More