
BMW North Scottsdale
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 616 reviews
Purchase of a new vehicle From the start of our car buying process to taking ownership of BMW Damin was a huge help. He helped guide us through the process and could not be hap From the start of our car buying process to taking ownership of BMW Damin was a huge help. He helped guide us through the process and could not be happier with him. More
Best customer service EVER This is my 5th BMW with North Scottsdale BMW. I would never go anywhere else. They treat me like a VIP with any/all interactions I’ve ever had with th This is my 5th BMW with North Scottsdale BMW. I would never go anywhere else. They treat me like a VIP with any/all interactions I’ve ever had with this dealership. Scott Bilgo is phenomenal and is clearly a pro in his field. He looks out for his customers and treats them like family. I refer anyone in the market for a vehicle to him because I know they will be treated well. More
Service advisor was responsive and informative . Mike Hanson provided excellent service and follow up to me. He called with a status several times and kept me apprised. Hanson provided excellent service and follow up to me. He called with a status several times and kept me apprised. More
Needed emergency repairs while visiting AZ from Vegas. Busiest days of the year when I limped in without notice. They could not have been more accommodating to someone from out of state with no appt. svc Busiest days of the year when I limped in without notice. They could not have been more accommodating to someone from out of state with no appt. svc writer Jeremy in particular... More
Josh made the process of trading in my car and leasing another such a pleasant experience. I was so appreciative that he was knowledgeable yet not pushy. another such a pleasant experience. I was so appreciative that he was knowledgeable yet not pushy. More
Terrific service from start to finish. Easy to schedule, pleasant advisor and loaner car was available. Service was done ona timely basis and car was completed on time schedule, pleasant advisor and loaner car was available. Service was done ona timely basis and car was completed on time More
Easy to schedule an appoinment, good followup for status and cost of service, and overall great customer service. I appreciated the extra attention given to the service work done on the vehicle. and cost of service, and overall great customer service. I appreciated the extra attention given to the service work done on the vehicle. More
Always Pleased Once again, I got great service on my car repair. They were quick and courteous and explained everything so that I could understand, and that's not e Once again, I got great service on my car repair. They were quick and courteous and explained everything so that I could understand, and that's not easy. Eric is my service advisor and he is a gem. He's very patient, knowledgable, professional and communicative. I could not be happier with him and my service. More
Awesome experience and my salesman help me out so much rules as well as Steve the manager you guys are awesome and I’ll continue doing business for many years to come rules as well as Steve the manager you guys are awesome and I’ll continue doing business for many years to come More
Service on my X5 Great job done by the team at North Scottsdale BMW servicing my X5. Special call out to my service advisor Jeremy Schwagerman for his outstanding cus Great job done by the team at North Scottsdale BMW servicing my X5. Special call out to my service advisor Jeremy Schwagerman for his outstanding customer service.. More