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BMW North Scottsdale
Phoenix, AZ
581 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 581 reviews
October 29, 2019
You never know who will have YOUR car! bought a gem of a car. I wanted a Lexus, and they took mine in exchange for one of their turn-ins. Not a BMW but an Lexus. Magnificent. Everythin bought a gem of a car. I wanted a Lexus, and they took mine in exchange for one of their turn-ins. Not a BMW but an Lexus. Magnificent. Everything ran smoothly, including the sales. More
by surprise
Employees Worked With
Dan Caplan, Sean Weaver
October 27, 2019
Exceptional Service Donnell, HE always exceeds our expectations!! Exceptional car buying experience! He is top notch! He always goes the extra mile to ensure that his cl Donnell, HE always exceeds our expectations!! Exceptional car buying experience! He is top notch! He always goes the extra mile to ensure that his clients receive the VIP experience!! More
by Jay
Employees Worked With
Donnell Wilson
October 25, 2019
No charge plus free car wash and top off of gas Had my 95 740i towed to this dealer because it was leaking gas. After thorough inspection and topping the gas tank off no issues were found. They even Had my 95 740i towed to this dealer because it was leaking gas. After thorough inspection and topping the gas tank off no issues were found. They even washed my car. Thank you Scott K. Final invoice: no charge! Though I’ve been a customer for years this is exactly how to retain customers. More
by Labjohn
Employees Worked With
Scott Kastelic
October 23, 2019
Electrical problems with my i3 My experience with very satisfactory. Jeremy Schwagerman was extremely helpful. Very courteous and very professional. He discerned what the problem My experience with very satisfactory. Jeremy Schwagerman was extremely helpful. Very courteous and very professional. He discerned what the problem was and gave me confidence that it could be fixed in a timely manner. He stayed in touch with me throughout the day and let me know how the process was proceeding. I would recomment Jeremy to anyone who needs service at your dealership. More
by Malouf
Employees Worked With
Jeremy Schwagerman
October 23, 2019
Lauren Till/certified 528i Lauren was nice to work with. She showed us the vehicle we came In for and also took time to show us a few other comps. Very pleasant to deal with. Lauren was nice to work with. She showed us the vehicle we came In for and also took time to show us a few other comps. Very pleasant to deal with. I would definitely recommend her. I’ll be looking for her on our next vehicle purchase! More
by Mriecken
Employees Worked With
Lauren Till
July 05, 2019
bad work ethics I was sent to north Scottsdale BMW for air bag recall, after they replaced it none of the steering wheel controls work. I live over 100 mls from them I was sent to north Scottsdale BMW for air bag recall, after they replaced it none of the steering wheel controls work. I live over 100 mls from them so when I called I was told to bring the car back but I would have to pay them to check and repajr the car. I never had this problem till they worked on it. More
by John123
Employees Worked With
Sean Weaver
May 11, 2019
Outstanding Hassle Free Service Delivery We had an outstanding experience at BMW North Scottsdale. The buying experience was the phenomenal; everyone there from reception, sales to finance, t We had an outstanding experience at BMW North Scottsdale. The buying experience was the phenomenal; everyone there from reception, sales to finance, treated us great. They definitely made us feel welcomed and they were extremely friendly. Joe O’neill went above and beyond as a salesman. He was very upbeat, patient, passionate, knowledgeable and thorough with explaining everything. We’ll definitely be repeat customers and we highly recommend this hassle free sales BMW dealership. More
by Car Lover
Employees Worked With
Joe O’neill
November 14, 2018
Outstanding Charlie Scott was welcoming warm and friendly. Levy Antal was patient, helpful, understanding, and willing to show us many cars, never rushed, Charlie Scott was welcoming warm and friendly. Levy Antal was patient, helpful, understanding, and willing to show us many cars, never rushed, listened and worked very hard to meet all our needs. In the end we walked away with a new car extremely happy and satisfied. More
by Corrinne
Employees Worked With
Levy Antal, Charlie Scott
October 13, 2018
Buyer beware.. Whether it is sales or management, the attention to detail is not there as nothing gets addressed properly. It is more like a 'bait and switch' to ge Whether it is sales or management, the attention to detail is not there as nothing gets addressed properly. It is more like a 'bait and switch' to get you in the door, then they over-promise and under-deliver when it comes down to doing actual business. Their new slogan for the sales/management team should be: "We are not afraid to walk away from you if we don't get that extra buck." Buyer beware..... More
by Jeffery1234
Employees Worked With
N/A
July 21, 2018
Superior Not only was my service provider awesome, the entire staff is great. AJ Is the best. I recommend this particular service dept over any other. Not only was my service provider awesome, the entire staff is great. AJ Is the best. I recommend this particular service dept over any other. More
by Kk
Employees Worked With
AJ Byrne
