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BMW North Scottsdale
Phoenix, AZ
588 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 588 reviews
April 11, 2020
If you are looking to purchase a vehicle here please find another place. I was looking for a Vehicle and was committed to purchasing and when we agreed to terms and me to pick up the car Monday the salesmen another place. I was looking for a Vehicle and was committed to purchasing and when we agreed to terms and me to pick up the car Monday the salesmen John splitek was not very attentive and took forever to respond while texting over the phone. He agreed to have me go up there and later told me the car was sold in the morning. This is something he should’ve have know. This has been the worst experience and no one deserve a salesmen that’s not motivated I help their customers! More
by eddiev1022
Employees Worked With
John splitek
January 31, 2020
BMW north Scottsdale has amazing service. It’s sparkling clean. They have strong communication with their customers, and want the best for them. Everyone at the dealership is extremely respectful. I had a w clean. They have strong communication with their customers, and want the best for them. Everyone at the dealership is extremely respectful. I had a wonderful experience! David Kim was my service advisor. Thank you David! More
by Daniel
Employees Worked With
David Kim
January 14, 2020
Purchase of a new vehicle From the start of our car buying process to taking ownership of BMW Damin was a huge help. He helped guide us through the process and could not be hap From the start of our car buying process to taking ownership of BMW Damin was a huge help. He helped guide us through the process and could not be happier with him. More
by david.burwash
Employees Worked With
Damin Muzur
January 02, 2020
Best customer service EVER This is my 5th BMW with North Scottsdale BMW. I would never go anywhere else. They treat me like a VIP with any/all interactions I’ve ever had with th This is my 5th BMW with North Scottsdale BMW. I would never go anywhere else. They treat me like a VIP with any/all interactions I’ve ever had with this dealership. Scott Bilgo is phenomenal and is clearly a pro in his field. He looks out for his customers and treats them like family. I refer anyone in the market for a vehicle to him because I know they will be treated well. More
by jlernc
Employees Worked With
Scott Bilgo
January 01, 2020
Service advisor was responsive and informative . Mike Hanson provided excellent service and follow up to me. He called with a status several times and kept me apprised. Hanson provided excellent service and follow up to me. He called with a status several times and kept me apprised. More
by Tony. Parisi
Employees Worked With
Mike hanson, Sean Weaver
December 27, 2019
Needed emergency repairs while visiting AZ from Vegas. Busiest days of the year when I limped in without notice. They could not have been more accommodating to someone from out of state with no appt. svc Busiest days of the year when I limped in without notice. They could not have been more accommodating to someone from out of state with no appt. svc writer Jeremy in particular... More
by Dubes42
Employees Worked With
Jeremy Schwagerman
December 26, 2019
Josh made the process of trading in my car and leasing another such a pleasant experience. I was so appreciative that he was knowledgeable yet not pushy. another such a pleasant experience. I was so appreciative that he was knowledgeable yet not pushy. More
by Jillbusbee
Employees Worked With
Josh Pelta
December 21, 2019
Terrific service from start to finish. Easy to schedule, pleasant advisor and loaner car was available. Service was done ona timely basis and car was completed on time schedule, pleasant advisor and loaner car was available. Service was done ona timely basis and car was completed on time More
by Mgoldberg100
Employees Worked With
Eric Rasen , Eric Rasen
December 20, 2019
Easy to schedule an appoinment, good followup for status and cost of service, and overall great customer service. I appreciated the extra attention given to the service work done on the vehicle. and cost of service, and overall great customer service. I appreciated the extra attention given to the service work done on the vehicle. More
by Frankie
Employees Worked With
Brian Iverson
December 19, 2019
Always Pleased Once again, I got great service on my car repair. They were quick and courteous and explained everything so that I could understand, and that's not e Once again, I got great service on my car repair. They were quick and courteous and explained everything so that I could understand, and that's not easy. Eric is my service advisor and he is a gem. He's very patient, knowledgable, professional and communicative. I could not be happier with him and my service. More
by kccevent
Employees Worked With
Eric Rasen
