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BMW North Scottsdale
Phoenix, AZ
581 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 581 reviews
January 09, 2021
Bought a "recertified" BMW from North Scottsdale BMW. After my initial review, Logan Carter of their service department contacted me. I am impress with his response and provided a very satisfactory sol After my initial review, Logan Carter of their service department contacted me. I am impress with his response and provided a very satisfactory solution. Top notch responsiveness. Thanks Logan! More
by bw2sun
Employees Worked With
Daniel Marquez, Logan Carter
July 30, 2020
Not sure why anyone would shop elsewhere Georges and Mark (GM) were extremely easy to work with. The entire deal was worked through text and email. Georges was very responsive and respectful Georges and Mark (GM) were extremely easy to work with. The entire deal was worked through text and email. Georges was very responsive and respectful during all communications. We drove almost an hour to the dealership and I was worried things would change once we arrived, they did not! Exact deal we spoke about prior down to the penny. We will be coming back for our next vehicle, no doubt! Thank you for making this transaction so painless during such a crazy time. More
by Informed_buyer
Employees Worked With
Georges Baddawi, Mark Kaiser
July 01, 2020
Extremely Responsive Customer Sales and Service Am very appreciative of the customer service and professionalism from both sales and service teams at BMW North Scottsdale. My recent transaction sell Am very appreciative of the customer service and professionalism from both sales and service teams at BMW North Scottsdale. My recent transaction selling my BMW to them had a few bumps, but between the sales duo of Georges and Steven, along with the GM Mark, it turned into creating new friendships and overall a great experience. I will remain a loyal customer to BMW North Scottsdale for purchasing, servicing all my BMW cars. Thank you to Mark for creating and leading a personal team environment and customer-centric culture. More
by maricoup602
Employees Worked With
Georges Baddawi, Steven Khouri, John Splitek, Mark Kaiser
April 11, 2020
If you are looking to purchase a vehicle here please find another place. I was looking for a Vehicle and was committed to purchasing and when we agreed to terms and me to pick up the car Monday the salesmen another place. I was looking for a Vehicle and was committed to purchasing and when we agreed to terms and me to pick up the car Monday the salesmen John splitek was not very attentive and took forever to respond while texting over the phone. He agreed to have me go up there and later told me the car was sold in the morning. This is something he should’ve have know. This has been the worst experience and no one deserve a salesmen that’s not motivated I help their customers! More
by eddiev1022
Employees Worked With
John splitek
January 31, 2020
BMW north Scottsdale has amazing service. It’s sparkling clean. They have strong communication with their customers, and want the best for them. Everyone at the dealership is extremely respectful. I had a w clean. They have strong communication with their customers, and want the best for them. Everyone at the dealership is extremely respectful. I had a wonderful experience! David Kim was my service advisor. Thank you David! More
by Daniel
Employees Worked With
David Kim
January 14, 2020
Purchase of a new vehicle From the start of our car buying process to taking ownership of BMW Damin was a huge help. He helped guide us through the process and could not be hap From the start of our car buying process to taking ownership of BMW Damin was a huge help. He helped guide us through the process and could not be happier with him. More
by david.burwash
Employees Worked With
Damin Muzur
January 02, 2020
Best customer service EVER This is my 5th BMW with North Scottsdale BMW. I would never go anywhere else. They treat me like a VIP with any/all interactions I’ve ever had with th This is my 5th BMW with North Scottsdale BMW. I would never go anywhere else. They treat me like a VIP with any/all interactions I’ve ever had with this dealership. Scott Bilgo is phenomenal and is clearly a pro in his field. He looks out for his customers and treats them like family. I refer anyone in the market for a vehicle to him because I know they will be treated well. More
by jlernc
Employees Worked With
Scott Bilgo
January 01, 2020
Service advisor was responsive and informative . Mike Hanson provided excellent service and follow up to me. He called with a status several times and kept me apprised. Hanson provided excellent service and follow up to me. He called with a status several times and kept me apprised. More
by Tony. Parisi
Employees Worked With
Mike hanson, Sean Weaver
December 27, 2019
Needed emergency repairs while visiting AZ from Vegas. Busiest days of the year when I limped in without notice. They could not have been more accommodating to someone from out of state with no appt. svc Busiest days of the year when I limped in without notice. They could not have been more accommodating to someone from out of state with no appt. svc writer Jeremy in particular... More
by Dubes42
Employees Worked With
Jeremy Schwagerman
December 26, 2019
Josh made the process of trading in my car and leasing another such a pleasant experience. I was so appreciative that he was knowledgeable yet not pushy. another such a pleasant experience. I was so appreciative that he was knowledgeable yet not pushy. More
by Jillbusbee
Employees Worked With
Josh Pelta
