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BMW North Scottsdale

Phoenix, AZ

Overview
Reviews
4.8
583 Reviews
Call Dealership (480) 538-3900
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18018 N. Scottsdale Road

Phoenix, AZ

85054

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Showing 583 reviews

July 16, 2024

Sales and finance were a pleasure to deal with. Geoffrey really went the extra mile to help us out. Very disappointed in the service department’s absolute lack of knowledge regarding trailer to More

by Mjabsk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey
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Jul 17, 2024 -

BMW North Scottsdale responded

It's great to hear that your experience with sales and finance at BMW North Scotland was helpful. It’s unfortunate you had frustrations regarding assistance with trailer towing functionality. Please reach out directly for further clarification or support on this matter.

July 14, 2024

Friendly, no pressure, explained vehicle well. Would recommend to others. Also great service department. Appreciate the dealership More

by Larry katz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave weisbaum
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Jul 15, 2024 -

BMW North Scottsdale responded

Thank you for recognizing the efforts of our team at BMW North Scottsdale and for commending both our vehicle explanation process and service department. It's great to hear that your experience was positive, prompting a recommendation. We appreciate your feedback and value having you as part of the BMW North Scottsdale community.

July 12, 2024

Peter was awesome! We really enjoyed working with him. He was so friendly and professional. More

by Slbarak4948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Z
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Jul 12, 2024 -

BMW North Scottsdale responded

We appreciate your positive feedback about BMW North Scottsdale and our team. It's great to hear you felt well-supported during your experience. Thank you for choosing us!

July 04, 2024

The dealership and its professional salesman, Ed Gonzalez, were a pleasure with whom to deal. Ms. Robertson and I were impressed by both! More

by r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Gonzalez , Larry Wise
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Jul 04, 2024 -

BMW North Scottsdale responded

Thank you for sharing your positive experience at BMW North Scottsdale. We pride ourselves on professional service and appreciate your acknowledgment of our team's effort. Your feedback is valued.

June 28, 2024

Would not recommend taking your vehicle here. Went in for an oil change and left with a scratch down to metal without anyone telling us it happened. They agreed to fix it as it was their fault an More

by ladneryder23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kaiser
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June 28, 2024

Great overall experience. Charlie Scott is awesome. Cynthia in finance was a pleasure to work with, and Simon was spot on with going over the technical aspects of the M60. Hig More

by drsabumd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia, Simon, Charlie Scott
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June 15, 2024

I had a horrible experience, before even purchasing a vehicle. One of the sales reps not only was rude but sent me a text beyond disrespectful. Just be aware that if you don’t buy anything from this loca More

by Lance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter
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June 12, 2024

We had an excellent experience. A car in transit was held for us. Upon delivery an appointment was scheduled, the car was ready for delivery, the staff was professional, organized a More

by ibefreed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Bilgo
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Jun 13, 2024 -

BMW North Scottsdale responded

Thank that our team at BMW North Scottsdale provided you with a seamless delivery process and professional service. We are pleased to know the coordination met your expectations. Your feedback is much appreciated.

May 27, 2024

Quick and painless process, very professional and responsive, not pushy, quick finance process, in and out in under two hours More

by cboone748
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Mersinger
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May 28, 2024 -

BMW North Scottsdale responded

Thank you for sharing your experience with BMW North Scottsdale. We are pleased to hear about the efficient process and professionalism from our team. It's great that everything was completed in a timely manner.

May 19, 2024

Fantastic experience - David W was great. He was very responsive, personable, and made me feel very comfortable. This was the most efficient car purchase I’ve ever experienced. I would highly More

by cf742
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David W
Report | Print
May 19, 2024 -

BMW North Scottsdale responded

Thank you for choosing BMW North Scottsdale and sharing your positive experience with our team. We appreciate your recommendation and are pleased you found the car purchase process efficient.

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