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BMW North Scottsdale

Phoenix, AZ

4.8
581 Reviews

18018 N. Scottsdale Road

Phoenix, AZ

85054

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Showing 581 reviews

October 28, 2022

Very professional employees. I would absolutely go back to them in the future and I recommend it to everyone. More

by Walijoya1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Bill , Craig Smith, Tony Nieto
Oct 31, 2022 -

BMW North Scottsdale responded

Thank you so much for your kind words. BMW North Scottsdale is happy to have you as our customer and we look forward to seeing you again. Have a great day and stay safe.

October 28, 2022

Professional and seemly upfront with costs and options. Good selection and communication was excellent. This location represents BMW brand well. More

by Diana.hildebrand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance
Oct 31, 2022 -

BMW North Scottsdale responded

Hi Diana, thank you for taking the time to leave a positive review for us at BMW North Scottsdale. We're happy our team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2022

Rick Lyons was very helpful in helping us find our new car. He was very knowledgable and wasn't a pushy salesman. This is the second car we have purchased from BMW North Scottsdale. I would definately u More

by pamschabatka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lyons
Oct 26, 2022 -

BMW North Scottsdale responded

Hello, we are so glad our Sales Department was very helpful in finding you a new car. Thank you kindly for this review and for allowing us to serve you here at BMW North Scottsdale.

October 23, 2022

Scott Bilgo did a outstanding job of getting us thru the order and delivery process. He answered our calls and emails on a timely basis. More

by hdboyanovsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bilgo
Oct 25, 2022 -

BMW North Scottsdale responded

Hello, our Sales Team made sure to give you a great buying experience from ordering your vehicle to delivering it to you. They answered your calls and emails in a timely manner to keep you updated. Enjoy your new ride from all of us at BMW North Scottsdale.

October 20, 2022

One of the best dealerships In Scottsdale/phoenix. No prep fees is a big plus Highly recommended More

by amritmitra007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Ransom
Oct 23, 2022 -

BMW North Scottsdale responded

Thank you for sharing your positive five-star review and a strong recommendation for us. We here at BMW North Scottsdale are pleased to learn that our Sales Team provided you with a great dealership experience. Congratulations on your new vehicle. We look forward to welcoming you back for any future needs.

October 20, 2022

Easy to work with on the purchase of a certified pre-owned 2020 BMW M340i. Good coordination between the sales representative and the finance department. Creative in finding a way to make the deal w More

by pike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Mersinger, Daniel Marquez, Tanner Simons
Oct 22, 2022 -

BMW North Scottsdale responded

Thank you for your kind words and 5-star review, Pike! It's great to learn that our Sales Team could help find you an amazing BMW M340i. We hope you continue to choose BMW North Scottsdale for all your automotive needs. Take care!

October 19, 2022

Damin, Mazur is my sales person. He was very efficient, pleasant and very respectful during the negotiations. We are very happy with the sales and finance departments More

by padmamalladi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muzur, Damin
Oct 21, 2022 -

BMW North Scottsdale responded

Hello. It is our pleasure to have you here at BMW North Scottsdale. Thank you so much for the positive review and our team appreciates your business. Professionalism and quality customer care are our main priorities, and we are proud to know that your experience with us exudes just that. If there are any additional automotive needs, feel free to contact us anytime.

October 19, 2022

I used this dealership for service. I’m satisfied with the service. It was appropriate. More

by Adi.stoyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bilgo
Oct 21, 2022 -

BMW North Scottsdale responded

Adi, I appreciate you taking the time to share your feedback regarding your recent visit here at BMW North Scottsdale and would like the opportunity to discuss with you the 3-star rating. Can you please send your contact information to me? I look forward to hearing from you. Thank you, Steven Khouri General Manager BMW North Scottsdale SKhouri@penskeautomotive.com

October 18, 2022

They made it a great experience. Our sales representative was so professional and made us feel special. More

by Beyerdaniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance
Oct 20, 2022 -

BMW North Scottsdale responded

Hello. Your feedback is greatly appreciated here at BMW North Scottsdale. Your five-star review shows us that you were completely satisfied with our team's efforts to provide exceptional customer service and a streamlined process during your visit. We greatly appreciate your time and business. If you ever need anything in the future, please do not hesitate to contact us. Have a magnificent day.

October 14, 2022

A professional environment, very informative and the financial process was quick and painless thank you More

by ulyrojas1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance
Oct 17, 2022 -

BMW North Scottsdale responded

Hello! We thank you for choosing BMW North Scottsdale. Our Team appreciates you and the time you spent with us. We hope you continue coming in and experiencing our amazing and helpful Sales Team here. Have a wonderful day.

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