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BMW North Scottsdale

Phoenix, AZ

Overview
Reviews
4.8
597 Reviews
Call Dealership (480) 538-3900
View Awards

18018 N. Scottsdale Road

Phoenix, AZ

85054

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Showing 597 reviews

March 16, 2023

Excellent sales person, Rick Lyons. He attended to important details and communication was great. No last minute pressure. More

by Jansbaum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Lyons
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Mar 17, 2023 -

BMW North Scottsdale responded

Thank you for taking the time to leave a positive rating and review for us at BMW North Scottsdale. We're happy our Sales Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2023

We traded our 550I in Sept 2020 for CPO 2018 X3 30M and put 30K on it before we traded on a 2023 X3 40M which we ordered and picked up at PCD in SC on 1/13/2023. Glenn Heiser was the best and easiest perso More

by keithg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Heiser, AJ Byrne
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Mar 16, 2023 -

BMW North Scottsdale responded

Thank you for taking the time to leave a positive rating and review for us at BMW North Scottsdale. We're happy our Sales Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2023

Josh and the rest of the group I dealt with at BMW North Scottsdale. We’re all awesome and made the transaction very easy to complete. More

by christopher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh & Cory
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Mar 12, 2023 -

BMW North Scottsdale responded

Christopher, thank you for taking the time out of your day to let us know that you had an awesome experience here at BMW North Scottsdale. We hope to have the pleasure of working with you again.

March 10, 2023

It was a very good experience at the location. Very friendly environment and Kyle was very informative More

by Rahul
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Boylan
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Mar 11, 2023 -

BMW North Scottsdale responded

Rahul, we appreciate you taking the time to let us know about the informative care and good experience that our team offered you. We value your business here at BMW North Scottsdale.

March 01, 2023

Was a great experience, Tyler was very helpful, polite and attentive with us great customer service More

by Jeffersongrimaldo17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler joens
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Mar 02, 2023 -

BMW North Scottsdale responded

Thank you for your 5-star rating and review. It was our Sales Teams pleasure to do business with you here at BMW North Scottsdale. Have a wonderful day.

March 01, 2023

I had a very good experience purchasing our X5. Jake Serbin was terrific. The dealership is modern and seems to be well run. More

by Jdps.az
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Serpin
Report | Print
Mar 02, 2023 -

BMW North Scottsdale responded

Hello, we appreciate you taking the time to share this marvelous review regarding your recent visit here at BMW North Scottsdale. Congratulations on your BMW X5, and we hope to have the opportunity to assist you again in the future. Take care.

February 28, 2023

No pressure and they were willing to work with me and my budget, great experience. More

by Edgar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Kleinman
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Feb 28, 2023 -

BMW North Scottsdale responded

Hello Edgar, we are thrilled to see our Sales Team worked with you and your budget to provide you with a great experience at BMW North Scottsdale. We are glad we could help and thank you for your feedback. If there is anything we can do for you, please let us know.

February 22, 2023

Don't expect a reasonable appraisal on your trade. If BMW of North Scottsdale (Penske) can't acquire your trade for a ridiculously low appraisal , they are not interested. Appraising one of the top 3 More

by It's a waste of time ! Go elsewhere!
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Not Interested
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Feb 22, 2023 -

BMW North Scottsdale responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you about your experience with our Sales Team regarding your trade-in. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Steven Khouri General Manager BMW North Scottsdale SKhouri@penskeautomotive.com

February 18, 2023

We trust and have confidence I our salesman Charlue Scott. Feel confident in dealership also. More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Testani, Cynthia Gutierrez, Owen Corona, Charlie Scott, Brian Iverson
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Feb 19, 2023 -

BMW North Scottsdale responded

Sam, thank you for your five-star review. We're happy to see that your experience with our team here at BMW North Scottsdale was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon.

February 17, 2023

good service attitude. Immediate repair of vehicle damage. I will recommend friends to buy a car again. More

by Chienhsing
Recommend Dealer
Yes
Employees Worked With
Jake
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Feb 18, 2023 -

BMW North Scottsdale responded

It looks like you had a top-notch visit with our team at BMW North Scottsdale. That is what we like to see. Thank you for taking the time to write this review and for the recommendation. We welcome you back again anytime.

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