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BMW North Scottsdale

Phoenix, AZ

4.8
581 Reviews

18018 N. Scottsdale Road

Phoenix, AZ

85054

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Showing 581 reviews

May 26, 2023

This was our 4th purchase from BMW North Scottsdale, the culture there is first class. From our amazing salesman (Donnell Wilson) to the service team, parts department, finance all top notch! Always a ple More

by DOUG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnell Wilson
May 27, 2023 -

BMW North Scottsdale responded

Congratulations on your new vehicle, Doug. It is an honor to receive this amazing 5-star review and learn that our Sales, Service, and Parts teams have provided you with a top-notch experience. Thank you for pointing out how your visit was pleasant and relaxing as well. We appreciate your business and look forward to meeting your future needs here at BMW North Scottsdale.

May 18, 2023

Highly experienced sales personnel. After looking at several dealers this was by far the most knowledgeable. I personally hate buying cars and this was the absolute best experience I’ve More

by DDrisc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ma, Jake Serbin, Cody Anderson, and Anthony (general sales mgr)
May 19, 2023 -

BMW North Scottsdale responded

We appreciate your excellent review and input. We are glad to learn that you are impressed with our Sales Department. Thank you so much for being one of our valued guests, and we look forward to your next visit to BMW North Scottsdale!

May 17, 2023

They were very easy to work with and were very in their price, probably because I was buying ACURA at a BMW dealer More

by rdhaz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan
May 18, 2023 -

BMW North Scottsdale responded

Hello, we appreciate your five-star review. It is great to know that our team was a pleasure to work with. Please let us know if you have any further questions and thank you again for choosing BMW North Scottsdale.

May 16, 2023

Pay attention to the final numbers, ensure that what you were told is what you see. More

by Vdf1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Heiser - 5 stars
May 16, 2023 -

BMW North Scottsdale responded

Hello, I would like to learn more about your experience with our team. We pride ourselves on the high-quality standards we maintain here at BMW North Scottsdale and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Steven Khouri General Manager BMW North Scottsdale SKhouri@penskeautomotive.com

May 14, 2023

Amazing experience! Josh Pelta is a rock star! We ordered a BMW for our daughter’s graduation it came it just in time and it was beautiful. Best car buying experience ev More

by Giants633
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Pelta
May 19, 2023 -

BMW North Scottsdale responded

Hello, thank you so much for your kind review. We are so very pleased to learn that you had an amazing vehicle-buying experience with our Sales Team at BMW North Scottsdale. It would be an honor to assist you with anything else.

May 13, 2023

I’ve purchased 3 bmw used cars from BMW NS in less than one year. I abandoned dealers years ago but BMW NS turned me into a loyal customer. They are focused on the customer. You can feel it from start to f More

by phoenixazliving
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Hauser, Damin, Cindy, Neville, George
May 19, 2023 -

BMW North Scottsdale responded

Hello and thank you for giving our Sales Team such a highly-rated review. We are so happy to learn that you found an amazing car, the BMW M5, congratulations! We appreciate your business at BMW North Scottsdale and welcome you back anytime.

May 05, 2023

Most of the staff are nice, but still car sale people. The sales manager at the time didn't give me good vibes. He was not flexible enough when he has the authority and ability to do certain things. Other More

by ramk1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brando & cynthia. Four Stars each. However, Sales Manager bad vibes.
May 20, 2023 -

BMW North Scottsdale responded

Hello, we appreciate your feedback and positive review. We're glad to know that you chose BMW North Scottsdale for your automotive needs. Should you need anything else, please don't hesitate to reach out to us.

April 30, 2023

Geoffrey was awesome! he explained everything and very fast, he's the best and the shop was very good, comfortable and trusted. Highly recommended More

by DAVID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey,Mersinger
May 20, 2023 -

BMW North Scottsdale responded

Thanks for the five-star review, David. We are happy to learn our Team was very helpful and was able to meet all your needs promptly. We hope you continue to choose BMW North Scottsdale for all your automotive needs.

April 28, 2023

Glenn adnd Neville were professional and spot on. We love the car and the experience was fantastic. Would buy fromthem again without question, More

by Linked2Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn, Neville
May 20, 2023 -

BMW North Scottsdale responded

Thank you for your kind words and five-star review. It's great to learn that our Sales Department could help find you an amazing new vehicle. We hope you continue to choose BMW North Scottsdale for all your automotive needs.

April 28, 2023

Scott could not have been any more engaged in providing updates on the status of my car. He listened to my stated needs and ensured that they were met. Finance with Neville was straight forward and in alig More

by susancordts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Bilgo
May 19, 2023 -

BMW North Scottsdale responded

Its great to know that our Service Team was engaged and provided you with updates and was able to meet your needs, Susan! We here at BMW North Scottsdale appreciate you taking time out of your day to write this fantastic review and if you need anything else do not hesitate to reach out to us.

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