BMW North Scottsdale
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 583 reviews
I recently considered buying out the lease of my 22 BMW X3 or leasing another BMW. I contacted BMW North Scottsdale as well as Chapman BMW on Camelback and made appointments to discuss options. I was aware X3 or leasing another BMW. I contacted BMW North Scottsdale as well as Chapman BMW on Camelback and made appointments to discuss options. I was aware of a recall that might prevent BMW from selling the vehicle. I had glanced at the recall notice that I received from BMW and knew that it involved rails and bolts in the rear of the car.I told both dealers when I made appointments that I wanted to drive a X1 and an X3 to help make the decision whether to lease again or purchase. the X3. When I arrived at BMWNS the salesman had prepared a breakdown of options for the lease buyout that included extended warranty prices. When I asked about the recall he contacted his manager who told him the roof rails had been recalled and could be replaced. The salesman made copies of driver's licenses and got a plate to put on the X! that we had arranged to test drive. A few minutes later he returned and told my wife and I that they did not have any X1 vehicles and that he would contact us when one arrived at the dealership. I went to Chapman BMW on Camelback and test drove the X1. We decided to purchase our leased X3. I was informed by the salesman at Chapman BMW that the safety recall involved support rails in the rear of the car. Not roof rails as I was told by BMWNS. The bolts that secured the rails might have broken in a rear end collision and needed to be replaced. Chapman BMW replaced the bolts clearing the manufacturer's recall and we purchased the X3. I have purchased or leased several new and used vehicles at BMWNS. I always make them my first stop because they are closest to my home. This is the third time that I have ended up doing business at a local BMW competitor due to lack of knowledge or competitive pricing NSBMW. More
Had a great experience working with Tyler Ma and the rest of the team. I had an existing lease on a different BMW I was looking to get out of, Tyler listen to the issues I had and what I was trying to achiev of the team. I had an existing lease on a different BMW I was looking to get out of, Tyler listen to the issues I had and what I was trying to achieve and managed to put together a deal that left everyone walking g away happy. Will definitely go back for any future car needs and highly recommend to anyone looking. More
Every staff member was curious and professional. Never felt rushed or pressured. The team made sure they did their best to meet me where I wanted to be Never felt rushed or pressured. The team made sure they did their best to meet me where I wanted to be More