
BMW North Scottsdale
Phoenix, AZ
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Simply put, BMW North Scottsdale is a first rate dealership! Also, I can’t say enough good things about my Salesman Scott Bilgo. I highly recommend working with Scott. Great guy, down to earth, know dealership! Also, I can’t say enough good things about my Salesman Scott Bilgo. I highly recommend working with Scott. Great guy, down to earth, knowledgeable, very professional and extremely assessable throughout the entire buying process. Probably the easiest and most seamless car purchase I’ve made in years. Scott was extremely thorough from tracking my car with timely updates, to a first rate delivery experience at the dealership. If you’re looking to buy BMW, I highly recommend you take the time to check out BMW North Scottsdale, I think you will find an experience second to none. I promise, you won’t regret it. More
Josh in sales was terrific easy to work with - friendly, knowledgeable, & professional . I highly recommend him. In fact everyone I came in contact with at BMW/NS were professional Happy I made a choice t knowledgeable, & professional . I highly recommend him. In fact everyone I came in contact with at BMW/NS were professional Happy I made a choice to purchase my beautiful BMW X3M40i from this dealership and a great sales person in Josh 5 Stars service. More
I have 4 BMWs from this dealer in the last 15 years. Everyone is friendly and professional. My sales rep, David Weisbaum is outstanding. He provides all the information you need and is very customer ori Everyone is friendly and professional. My sales rep, David Weisbaum is outstanding. He provides all the information you need and is very customer oriented. He has my complete trust. More
I had a very smooth transaction. The salesperson was sensitive to my time constraints and desire to get a deal completed expeditiously. This included a trade-in. Great customer exper The salesperson was sensitive to my time constraints and desire to get a deal completed expeditiously. This included a trade-in. Great customer experience. More
For my 2020 BMW X5 I ordered a spare key in BMW North Scottsdale dealership last year, fob and manual key. Fob works great. As my car battery died, I tried to use manual key to open the door, but it does Scottsdale dealership last year, fob and manual key. Fob works great. As my car battery died, I tried to use manual key to open the door, but it doesn't open, only closes! My first initial manual key works great, opens and closes the door. I contacted dealership, they tried the key they cut and confirmed it doesn't work to open the door. They told me there is NO warranty for the key and suggested to schedule a service appointment with them for $280 so they will "look" into the matter (to cut manual key price was only $140)! Absolutely terrible experience! Given their exorbitant prices they do not acknowledge their shortcomings. Ok, BMW, you lost another customer. I will NEVER reach out to you anymore and will report the matter to North America BMW head office. The car is great, however customer service is terrible. More
The salesman was upfront with me. I probably spent more than I wanted, but the car was immaculate and low mileage for a 2929 vehicle. I consider it a good buy. I probably spent more than I wanted, but the car was immaculate and low mileage for a 2929 vehicle. I consider it a good buy. More