
BMW North Scottsdale
Phoenix, AZ
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Certified Pre Owned at BMW North Scottsdale is a scam. ..don't pay extra! Bought a CPO X7 this past year and took it in after 10k miles for an oil change. Service adviser says it needs over $1,000 of re ..don't pay extra! Bought a CPO X7 this past year and took it in after 10k miles for an oil change. Service adviser says it needs over $1,000 of repairs to replace spark plugs, filters, etc. Told him that it was CPO and that the salesman said all of those things were replaced during the CPO process and the car was "like new". Total lie!!! Service adviser said that they only make sure that service is up to date on the vehicle...if its due to have filters, spark plugs, belts, hoses, brakes, cooling system, etc serviced or replaced a month or 1,000 miles after you purchase it then it is your responsibility. So essentially you get new tires on a CPO...and not much more...except a bunch of xx about how the vehicle is like new. Not saying that you shouldn't buy a BMW. Just saying that you shouldn't pay anything more than the cost of new tires for a CPO....and never, ever, ever believe the salesman! More
BMW North Scottsdale has been with me every step of the way when purchasing my car. Josh Ackerman made me feel like I was more than just a price tag and genuinely apart of a family. I cannot wait to get my way when purchasing my car. Josh Ackerman made me feel like I was more than just a price tag and genuinely apart of a family. I cannot wait to get my journey started with BMW and all major thanks to Josh, and all of BMW North Scottsdale More
Great selection, awesome service, super easy to deal with. Our sales person Charlie was great, courteous and informative. I will buy from this dealer again. with. Our sales person Charlie was great, courteous and informative. I will buy from this dealer again. More
Chris Kleinman our salesman was amazing, straightforward, honest. This was the only dealership we visited that actually showed us a clean used car. If your want to sell used Car’s they need to be clean. honest. This was the only dealership we visited that actually showed us a clean used car. If your want to sell used Car’s they need to be clean. More
I bought two new BMWs from this dealership. From the time I dealt with the salesman, Noe Salazar, to the time I had a tire issue, 8 days later due to a large nail, they treated me exceptionall From the time I dealt with the salesman, Noe Salazar, to the time I had a tire issue, 8 days later due to a large nail, they treated me exceptionally well. No pressure, easy to deal with, and complete satisfaction which rarely happens to me. On the tire replacement, they got the car in right away, ordered the tire, and gave me a loaner until the repair will be done a few days from now. I couldnt have asked for more, and Noe helped arrange this along with Eric Rasen the service consultant. More