BMW/Mini of Coconut Creek

My service advisor, Alan Moreno, was terrific. He was knowledgeable, responsive, courteous, and a pleasure to work with. Alan was instrumental in making sure the issues with my BMW 430i was proper He was knowledgeable, responsive, courteous, and a pleasure to work with. Alan was instrumental in making sure the issues with my BMW 430i was properly diagnosed and repaired. More

Pleasant friendly service. Prompt and polite. No issues with the service provided and recommendations to keep car properly functioning Prompt and polite. No issues with the service provided and recommendations to keep car properly functioning More

My visit was handled rapidly. Abu went over issues I was having, recommended that I have some regularly scheduled work done, and had arranged for a loaner. Abu went over issues I was having, recommended that I have some regularly scheduled work done, and had arranged for a loaner. More

Where to begin. First I had an 8 o’clock appointment and it was not seen until 830 or shortly thereafter. Then my oil changed took far too long. I waited for my car First I had an 8 o’clock appointment and it was not seen until 830 or shortly thereafter. Then my oil changed took far too long. I waited for my car, not thinking it was going to be an ordeal till 11 AM. Then the valet or somebody lost or stole my keychain. A keychain that cannot be purchased separately. It comes with a backpack. Mr. Lucia stated that he would have the backpack procured and sent to me. That was over a week ago. I followed up today and I have not heard anything from him so I feel like I have been car salesmand. That’s a process where a salesman promises you something and then does not follow through with it. More

I had an excellent experience working with Mr. Bonny. He provided outstanding communication throughout the visit, keeping me well-informed, and gave a clear, honest explanation of the service cost Bonny. He provided outstanding communication throughout the visit, keeping me well-informed, and gave a clear, honest explanation of the service costs. The maintenance was completed quickly without sacrificing quality, and the entire process was seamless from start to finish. I highly recommend his professional and customer-focused service! More

Alan was professional, efficient, customer focused, and simply a great help! He explained everything in great detail and kept me well informed throughout the process. simply a great help! He explained everything in great detail and kept me well informed throughout the process. More

I was pleasantly surprised that the price of the service was reasonable and I enjoyed working with Stephan. was reasonable and I enjoyed working with Stephan. More

I've been a customer of Mini Coconut Creek for almost 10 years now. I have consistently received exceptional service and wouldn't even consider a different dealership. Highly recommended! I generally work years now. I have consistently received exceptional service and wouldn't even consider a different dealership. Highly recommended! I generally work with Juliette in the service dept and she is always organized and on her game! More

I was very happy with the technician and Samantha Mancuso Thank you very much Carol Piermatti Mancuso Thank you very much Carol Piermatti More

Everything went well. I was surprised that they handed my car back without a car wash. I was surprised that they handed my car back without a car wash. More