BMW/Mini of Coconut Creek

The service department has made some great changes! They meet you at the curb to check you in. Juliet Pottruck-Steinberg is a great service rep! They meet you at the curb to check you in. Juliet Pottruck-Steinberg is a great service rep! More

My service advisor Steven Cohen always provides me with excellent service. I am assisted immediately when I come in and my service is usually done very quickly so that I can wait for my car and get out ver excellent service. I am assisted immediately when I come in and my service is usually done very quickly so that I can wait for my car and get out very quickly. More

Anderson and Chris Ohara are assets to your company. Very happy with their service! Thanks for employing people like them! Very happy with their service! Thanks for employing people like them! More

The communication was horrible, and I didn’t feel like a loyal special person as I have felt in the past loyal special person as I have felt in the past More

The experience was absolutely terrible. Though my car was due for service, I specifically told them my brakes were screaching and it's been doing it for months and wanted them to take a loo Though my car was due for service, I specifically told them my brakes were screaching and it's been doing it for months and wanted them to take a look at it. The individual that helped me (or lack thereof), Rodrigo Barros was absolutely dismissive, rude and honestly shouldn't be working in customer service. His response was "all bmw brakes squeak and you just have to live with it". He told me that the manufacturer wouldn't waste their time or provide brake replacement because the "technician" looked at it, and it's fine. Needless to say, I took it to the Fort Lauderdale location where I bought the video and they actually took the wheels off and said the brake pads were in dire need to be replaced and rotor resurfaced. Coconut Creek did an absolute horrible job and I will never return or recommend anybody get their car serviced there. More

Andrii Kryvonos was OUTSTANDING! !! Excellent customer service skills. The young men on the outside were OUTSTANDING also. All the TEAM players worked together. I love the service at !! Excellent customer service skills. The young men on the outside were OUTSTANDING also. All the TEAM players worked together. I love the service at BMW of Coconut Creek. My car was cleaned up very nice. I would like to say Thank you to the entire team. More

Rodrigo is an excellent resource and a helpful associate in all things BmW for me. in all things BmW for me. More

the service department was very professional and thorough- I worked with Juliette and I she was also friendly thorough- I worked with Juliette and I she was also friendly More

Anderson makes service easy and always a great experience. Best in the business, better than Ferrari of FTL, Braman Bentley and who we previously used BMW of Delray experience. Best in the business, better than Ferrari of FTL, Braman Bentley and who we previously used BMW of Delray More

Great service, everything was explained beforehand. Stephan was extremely helpful and made sure my service was completed in a timely manner. Stephan was extremely helpful and made sure my service was completed in a timely manner. More