BMW/Mini of Coconut Creek
Coconut Creek , FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 240 service reviews
My advisor was professional and punctual in communication. I knew where my vehicle was and the progress of my repair every step of the way. He even gave me a price point so I was able to bring communication. I knew where my vehicle was and the progress of my repair every step of the way. He even gave me a price point so I was able to bring cash to pay for my repairs and the transaction was seamless. Please recognize Clarance for his professionalism and courtesy. More
Everything was great on bmws part especially Clarence! Unfortunately had bad experience with enterprise. Waited close to an hour to get my rental and when I dropped rental off I waited close to an hour be Unfortunately had bad experience with enterprise. Waited close to an hour to get my rental and when I dropped rental off I waited close to an hour before I had to uber back to bmw! More
Whole service was excellent. Customer service. was friendly and work was done on time. Car was charged before I picked it up. Customer service. was friendly and work was done on time. Car was charged before I picked it up. More
Communication regarding the status of the car repair could be improved. Also Enterprise rental told me when I returned the car if the dealer did not authorize the final day, I would be charged. In the could be improved. Also Enterprise rental told me when I returned the car if the dealer did not authorize the final day, I would be charged. In the entire process, except for an automated text, I did all the follow up. Worst part was when the car was promised to be ready, and after I returned the rental, and got myself to the dealer only, I found out the car (tire replacement) was not ready. I waited about 45 minutes so it might not have even been started. During that 45 minutes I got to hear employees talking about personal business or complaining. The reason I rank this a 3 instead of a zero is because Clarence waived the tire deductible and gave me a car detail for future use which was very much appreciated. Pompano BMW Service, while further from where I live, has always had top notch, professional service. Headed back there next time. More



