BMW/Mini of Coconut Creek

Service was good, albeit a bit slow. Everyone was kind and friendly. Juliet was great! Cafe was not open on a Saturday (not necessarily a negative, just an FYI), so seating was a bit lim Everyone was kind and friendly. Juliet was great! Cafe was not open on a Saturday (not necessarily a negative, just an FYI), so seating was a bit limited for people waiting. More

3rd time having my car serviced here, my service advisor Alberto is always great. He is very knowledgeable, efficient, and is always on time. They provide transportation if you need it, the service itself i Alberto is always great. He is very knowledgeable, efficient, and is always on time. They provide transportation if you need it, the service itself is great they provide a video inspection of your car sent to you while they’re working. The process to drop off and pick up is quick and easy. More

Alan Moreno in the service department was a pleasure to deal with. Very professional and accommodating. deal with. Very professional and accommodating. More

I worked with the Manager of the Collision Dept Richard who couldn't be more of a pleasure... He was so Polite & Kind... I wish other companies had employees like him !! My Car was fixed by another persons who couldn't be more of a pleasure... He was so Polite & Kind... I wish other companies had employees like him !! My Car was fixed by another persons Insurance and I did not receive any paperwork re the Cost of the work, that is the only thing I would have liked to know... More

came in for a routine service and the staff was excellent. 10/10 would highly recommend. excellent. 10/10 would highly recommend. More

The customer experience initially was great. However when I was told my vehicle was ready I arrived and no o e acknowledged I was there. So it took longer to get my vehicle than it should have However when I was told my vehicle was ready I arrived and no o e acknowledged I was there. So it took longer to get my vehicle than it should have. Also the convenience fee for a credit card is ridiculous. It’s a cost of doing business in the 21st century More

Th Mini Cooper Service CenterService Contact is Juliette Eve and she is very professional, prompt and thorough. My .experience with her and the service center is excellent. Eve and she is very professional, prompt and thorough. My .experience with her and the service center is excellent. More

My service advisor and the other service staff was professional and pleasant during our brief interaction. professional and pleasant during our brief interaction. More

Customer service was good. Made appointment and was able to show me what’s due on the car as well as video of tires and why to change them. However pricing needs to be somethin Made appointment and was able to show me what’s due on the car as well as video of tires and why to change them. However pricing needs to be something looked into. After I left and spoke to others who own BMWs, stated this is one of the most expensive BMW dealerships to service. More

Excellent timely service. ;ld ;ldkf;ll;sld l;sf;lk;lkd;lks; ;;;dl slfk ;sld;xx; ;sld;f More