BMW/Mini of Coconut Creek
Coconut Creek , FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The customer service was not good. They are using tools of services communication that's not working like text messages. I never get a phone call that my car was ready. We had to insi They are using tools of services communication that's not working like text messages. I never get a phone call that my car was ready. We had to insist until I get a loan car. My first service on a electric car with 7000 miles and a front window block and they took 4 days to repair and thank of me that call the dealer, i realized that the car was ready to pick up last Sunday. More
The Service Manager, Joe, was incredible ! !! The mechanic, Joe, escalated my issue to Chris, who was phenomenal!!! The service writer, Stephan Bonney, leaves a lot to be desired... Poor comm !! The mechanic, Joe, escalated my issue to Chris, who was phenomenal!!! The service writer, Stephan Bonney, leaves a lot to be desired... Poor communication, poor follow-up, never returned calls; I had to escalate to the Service Manager, Joe, who took fantastic care of me !!! Stay away from the service writer - GO TO this dealership !!! More
Andy Nguyen went above and beyond to make sure I was taken care of. He was professional, knowledgeable, patient, and genuinely committed to helping me. taken care of. He was professional, knowledgeable, patient, and genuinely committed to helping me. More


