BMW/Mini of Coconut Creek
Coconut Creek , FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My experience with this dealership has been great. They answered any questions or that I had regarding my vehicle. They answered any questions or that I had regarding my vehicle. More
Alan Moreno, my advisor, was wonderful. Thank you, Alan, for your professionalism and assistance. The young lady at the loaner counter was also very professional and sweet, as were the vale Thank you, Alan, for your professionalism and assistance. The young lady at the loaner counter was also very professional and sweet, as were the valets. The only criticism I have is the 3% charge for credit card use. Come on, BMW - seriously??!! More
The Service Write Stepahn Bonney was terrible. Never returned calls or proactively called me... The Service Manager, Joe, was outstanding in performing service recovery, as was the Sr. Mechanic, Never returned calls or proactively called me... The Service Manager, Joe, was outstanding in performing service recovery, as was the Sr. Mechanic, Chris.... I also did not like be lecutred by in an email to give the service write all 10s or else... More
The customer service was not good. They are using tools of services communication that's not working like text messages. I never get a phone call that my car was ready. We had to insi They are using tools of services communication that's not working like text messages. I never get a phone call that my car was ready. We had to insist until I get a loan car. My first service on a electric car with 7000 miles and a front window block and they took 4 days to repair and thank of me that call the dealer, i realized that the car was ready to pick up last Sunday. More


