BMW/Mini of Coconut Creek

Rodrigo Barros is very professional and knowledgeable. The whole service team is amazing! Thank you The whole service team is amazing! Thank you More

I brought my 2022 BMW in because the check engine light was on and the car had become hesitant to start when I pressed the brake. My service advisor was Clarence Williams. After a diagnostic evaluati light was on and the car had become hesitant to start when I pressed the brake. My service advisor was Clarence Williams. After a diagnostic evaluation, I was told I needed approximately $1,700 in repairs, which I authorized. What was most frustrating is that as the technician drove my car out of the service department after completing the repair, the exact same check engine light immediately came back on. The car was taken right back into the shop, where I was then told the problem was a failed battery. The battery was replaced at no charge. I appreciate that the dealership stood behind its work by replacing the battery at no cost. However, it’s difficult not to question whether the original $1,700 repair addressed the problem that brought me in. Had the battery been identified first, I would much rather have paid for a battery than authorized an expensive repair before discovering another issue was still present. I left feeling uncertain about the dealership’s diagnostic process. I hope the dealership reviews cases like mine so future customers can have greater confidence that the root cause of a problem is identified before significant repairs are recommended. KTurner More

BMW pf Coconut Creek has a great staff that goes out of their way to help. their way to help. More

Great service. Recall corrected. Oil changed . Happy. Will come back again for service. Thank you. Recall corrected. Oil changed . Happy. Will come back again for service. Thank you. More

Very good service, very professional and attentive attendant with a lot of clarity in everything. attendant with a lot of clarity in everything. More

Very good All was done in an efficient manner. Personnel were courteous and thorough. Thank you Personnel were courteous and thorough. Thank you More

I had a great experience with this dealership from start to finish. The staff was friendly, professional, and patient throughout the entire process. They answered all of my questions, never made me feel pre to finish. The staff was friendly, professional, and patient throughout the entire process. They answered all of my questions, never made me feel pressured, and made buying my car smooth and stress-free. I’m very happy with my purchase and truly appreciate the excellent customer service. I highly recommend this dealership to anyone looking for a reliable vehicle and an honest, enjoyable car-buying experience! More

Rodrigo Barros is always a pleasure to work with. Every single time I bring my car in he is an absolute pleasure to work with. Every single time I bring my car in he is an absolute pleasure to work with. More

My service advisor was quick and had the job done. She deserves 5 star. The problem I had was this is my only day off and they don't have loners anymore, but that's fine. I understand the cost. They s She deserves 5 star. The problem I had was this is my only day off and they don't have loners anymore, but that's fine. I understand the cost. They should still offer a discount. A price on the rental car from the enterprise.There, so people who get their cars worked on on their only days off.Can get other things done. More

Fast and efficient. Super nice service man. Loved him !! You need more men like him Super nice service man. Loved him !! You need more men like him More