BMW/Mini of Coconut Creek
Coconut Creek , FL
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We had a great experience at the dealership last week as we purchased our new 2024 X5 m60I. Our sales person Cornelius P was very courteous and accommodating and worked to show us the car right off the show we purchased our new 2024 X5 m60I. Our sales person Cornelius P was very courteous and accommodating and worked to show us the car right off the showroom floor. We had a outstanding sales experience working with sales manager Michael C, who streamlined our deal and made the whole process to save us time at the dealership as we had driven an hour north from Miami. Our car was appraised and we settled on the lease terms for the new car within 30 minutes of agreeing that this was the car we liked. We returned the next day to pick up the car and worked with finance manager Ramses who made the process very efficient and personable. BMW tech genius Emily K went over all the features of the new car and set up everything we needed before we left. Unlike our experience at other BMW dealerships in Miami, this was a very streamlined and efficient experience and they got us what we wanted and took care of us while getting us in and out. Very respectful and courteous dealership that knows how to treat the customer correctly. We had a lot of questions on the new vehicle and they took their time to show us all the new features and why the new X5 was worth releasing. We have been leasing BMWs for many years, but first time at VISTA and will be back again and will recommend others to drive to them over the competition, just as we did from Miami. More
9/24/23 Just wanted to say a big thank you to Emily, for pairing my iPhone, with my 2020 330i. She did a great job and got it back online in no time and I am very grateful. She has super customer s for pairing my iPhone, with my 2020 330i. She did a great job and got it back online in no time and I am very grateful. She has super customer service and is very professional. It’s nice to have employees who actually enjoy their profession. It was a pleasure stopping by today and Vista, I am sure, is very happy to have Emily represent them. She has my utmost respect. Marc Walther Pompano Beach 12/19/21 For the last few days, I could not pair my IPhone with Bluetooth, in my 2020 330I, and bring up ApplePlay. Therefore, I stopped by Vista BMW Coconut Creek for a visit and was greeted by Fred. He was very engaging and said, “follow me,” and introduced me to Nicole, a BMW Genius. He said, “Nicole is the best and will fix the pairing problem.” He was correct. After shutting down a slew of IPhone apps, running in the background, she then paired my phone and brought back ApplePlay to my screen. She fixed it very quickly and I greatly appreciated her courtesy and expertise. Nicole and Fred represent your firm in 5 star fashion. Great job! Thanks so much! 7 years ago! My Service Advisor, Sheri Holtz, is terrific. She is very professional and gets the car fixed just like new, washed, and I am on my way. She is a credit to your company and always has a ready smile. In addition, your waiting area is very comfortable. So, thanks for a continuous job well done. It is a pleasure coming in for service at Vista BMW of Coconut Creek. More
SUPER GENIUS BAR SERVICE! 9/24/23 Just wanted to say a big thank you to Emily, for pairing my iPhone, with my 2020 330i. She did a great job and got it back online in 9/24/23 Just wanted to say a big thank you to Emily, for pairing my iPhone, with my 2020 330i. She did a great job and got it back online in no time and I am very grateful. She has super customer service and is very professional. It's nice to have employees who actually enjoy their profession. It was a pleasure stopping by today and Vista, I am sure, is very happy to have Emily represent them. She has my utmost respect. Marc Walther Pompano Beach 12/19/21 For the last few days, I could not pair my IPhone with Bluetooth, in my 2020 330I, and bring up ApplePlay. Therefore, I stopped by Vista BMW Coconut Creek for a visit and was greeted by Fred. He was very engaging and said, "follow me," and introduced me to Nicole, a BMW Genius. He said, "Nicole is the best and will fix the pairing problem." He was correct. After shutting down a slew of IPhone apps, running in the background, she then paired my phone and brought back ApplePlay to my screen. She fixed it very quickly and I greatly appreciated her courtesy and expertise. Nicole and Fred represent your firm in 5 star fashion. Great job! Thanks so much! 7 years ago! My Service Advisor, Sheri Holtz, is terrific. She is very professional and gets the car fixed just like new, washed, and I am on my way. She is a credit to your company and always has a ready smile. In addition, your waiting area is very comfortable. So, thanks for a continuous job well done. It is a pleasure coming in for service at Vista BMW of Coconut Creek. More
Their service department was top-notch my service advisor Sam M was the best! But now I hear she is no longer employed at Vista BMW. Vista do what ever you can to rehire Sam. Someone with her knowledge and Sam M was the best! But now I hear she is no longer employed at Vista BMW. Vista do what ever you can to rehire Sam. Someone with her knowledge and awesome customer service is hard to fine, especially these days… It’s not too late. Bring her back! More
From the moment I walked into Vista BMW, I was treated very well and felt comfortable. The girl at the front desk connected me with Michael Loiselle. Michael was a pleasure to work with. He was very patie very well and felt comfortable. The girl at the front desk connected me with Michael Loiselle. Michael was a pleasure to work with. He was very patient, down to earth, understanding, has a great sense of humor and is extremely knowledgeable about what he sells. He found me the perfect vehicle within my price range. Although I had to wait a very long time for my 2023 X1, Michael made the waiting period a little less stressful for an anxious person like me by constantly updating me immediately, and also updating me when there were no updates. The car finally came in and Michael made the purchase smooth and quick. I was connected with Ramces Hernandez for financing and he was also very knowledgable and did not pressure me into purchasing anything extra. He simply explained them and which ones he thought were most important since I had explained I was a first time BMW owner. He was able to get me a good deal. Even now after having purchased the car two weeks later, Michael is still approachable and reachable about any issues or questions I have had and is quick to resolve. Im very happy with the staff I worked with and made a stressful situation, pleasant! More
Bought a car sight unseen from Raj at this dealership. Car was excellent and service was good. I wouldn’t hesitate to do business with them again! Car was excellent and service was good. I wouldn’t hesitate to do business with them again! More
So for over 3 years I've been meaning to do this. Juliet Steinberg is a Service Advisor par excellent at Vista Motors Coconut Creek. The very highest level of a Professional, on time, great sense o Juliet Steinberg is a Service Advisor par excellent at Vista Motors Coconut Creek. The very highest level of a Professional, on time, great sense of humor, keeps me informed, the absolute best! Can't say enough good things about her. Duane Crawford in the CPO department is another great professional here. Have purchased 3 BMWs from him. Professional, efficient, communicative and a great guy! And Vista has the very best professional Technicians anywhere -- done right the first time and just very reliable! More