BMW/Mini of Coconut Creek
Coconut Creek , FL
Filter Reviews by Keyword
By Type
Showing 442 reviews
Clean, organized and expeditious service trip I stopped in to have a service done on my M3 and James helped me, offered a service loaner, called me when it was all done and didn't owe a dollar. I stopped in to have a service done on my M3 and James helped me, offered a service loaner, called me when it was all done and didn't owe a dollar. Thanks Mr. Ran for your courteousness. More
The worst experience ever Bought brand new BMW 650 at 227 miles /Vibration at 2700 miles /Fault msg at 3700/ engine had to be replaced. Vista BMW response ? this is between Bought brand new BMW 650 at 227 miles /Vibration at 2700 miles /Fault msg at 3700/ engine had to be replaced. Vista BMW response ? this is between you and BMW north America. At all cost stay away from this dealership, Gustavo Basmeson was my sales man he referred me to Adriane Carelli after I demanded to speak to a manager. Nothing but attitude from her, promised to follow up. No update after a week, when I called to follow up, more attitude and a promise to call me back went completely unfilled More
Vista BMW and Richard Roe…Outstanding in every way!! I'm not one to write a lot of reviews however, in this case, I really wanted to comment. I had been looking hard for the right car. When I saw the c I'm not one to write a lot of reviews however, in this case, I really wanted to comment. I had been looking hard for the right car. When I saw the car I wanted and realized that it was in Florida (and I'm in Pennsylvania), I admittedly paused as a lot could go wrong in a deal when you're that far from home. Richard Roe at Vista BMW couldn't have been more professional, accommodating and understanding of my circumstances and concerns. He even volunteered to have me picked up at the airport, etc, etc. When I arrived at the dealership, I was totally wowed!! First class people, first class service and first class facilities!! Even after the sale, Richard followed up on a few items I requested and stayed with the deal long after the paperwork was signed….and I was 1000 miles away. Oh, did I mention that it was a used car I was buying?? Seriously, I told my wife Im flying back to see Richard Roe at Vista the next time we need our next sweet ride. 10++ guys!! Honestly submitted - Jim Foreman More
Great Experience I had an excellent buying experience with Fabiane Folker! Would buy from her again! Excellent service, attentiveness and follow up. I would recommend I had an excellent buying experience with Fabiane Folker! Would buy from her again! Excellent service, attentiveness and follow up. I would recommend her to a friend! More
Visit to Vista BMW Coconut Creek I was in the search for a new car, and with a budget. Although I had a budget, I had an excellet experience at the dealership and I will give all tha I was in the search for a new car, and with a budget. Although I had a budget, I had an excellet experience at the dealership and I will give all that credit to Fabiane Folker. She was very helpful and very attentive to the details I was looking for. She certainly made the process easy for me. Again, all I have to say EXCELLENT and EXCELLENT. See her if you'd like to get a DEAL! More
New bmw I had a excellent experience buying my new BMW with Fabiane Folker. She was very attentive and showed great customer relationship. Show me many option I had a excellent experience buying my new BMW with Fabiane Folker. She was very attentive and showed great customer relationship. Show me many options for me to get the best deal. Excellent. More
Poor attitude! Sales Manager Arthur has a poor attitude and did not care that we could get the same car down the street for a lot less. We submitted on the internet Sales Manager Arthur has a poor attitude and did not care that we could get the same car down the street for a lot less. We submitted on the internet and no one ever called. More
ask for fabby after a awful experience at a competitior i was ready to give up on bmw, but i am very happy i didnt. From the start fabby was a total 180 from every after a awful experience at a competitior i was ready to give up on bmw, but i am very happy i didnt. From the start fabby was a total 180 from every car salesperson stereotype. she simply asked questions and listened. i didnt ask her for x and she showed me y, she actually showed me what i wanted to see. no games. the negotiation was the same, straightforward and realistic. this is not someone who works for the dealer writing this, its a customer who hates shopping for cars for all the reasons everyone else does. i can honestly say fabby and vista have a customer for life. More
Unfriendly Salespersons My wife and I went to Vista Coconut Creek to see the new BMW M3 which we may purchase in the future but are not ready to buy immediately. We were hone My wife and I went to Vista Coconut Creek to see the new BMW M3 which we may purchase in the future but are not ready to buy immediately. We were honest with the salespeople and told them that. Once they knew that we were not going to purchase girth away, they were very unfriendly and did not explain one single feature of the car. On the contrary, they just wanted us to go away. This is to how you treat potential customers and build relationships. When we are ready to buy the M3, which we liked, we will be sure NOT to go to Vista. More
First Class Service The Service Dept., at Vista BMW Coconut Creek, always does an excellent job. When I came in today, the courteous Attendants took my car and escorted The Service Dept., at Vista BMW Coconut Creek, always does an excellent job. When I came in today, the courteous Attendants took my car and escorted me to the Service Desk, where I checked in and then was put in contact with my Service Advisor, Sheri Holtz. Sheri is always very personable, professional, and got right to work handling my problem, which today was a loose lens. While waiting a mere 20 minutes, I enjoyed reading in the comfortable lounge. The issue was corrected, car was washed, and it looked like a million. Thanks, Vista BMW of Coconut Creek, for the great service. You get a 5 star rating! More